BA Continuum Quality Specialist 2 Interview Questions and Answers

QC tools can be used to identify errors by analyzing data and identifying patterns.

• Use Pareto charts to identify the most common errors

• Use fishbone diagrams to identify the root cause of errors

• Use scatter plots to identify correlations between variables and errors

• Use control charts to monitor the process and detect any unusual variations

• Use histograms to analyze the distribution of errors

• Use flowcharts to visualize the

Feedback mechanisms are ways to gather information about a product or service from customers or users.

• Surveys

• Focus groups

• Customer reviews

• Social media monitoring

• User testing

• Complaints and suggestions boxes

There are seven basic QC tools used for process improvement and problem-solving.

• The seven basic QC tools are: Cause-and-effect diagram, Check sheet, Control chart, Histogram, Pareto chart, Scatter diagram, and Stratification.

• These tools are used to identify, analyze, and solve quality-related problems in a systematic and structured manner.

• For example, a control chart can be used to monitor a process and detect any vari...read more