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Ayka Communication

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3.2

based on 81 Reviews

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Ayka Communication Customer Service Executive Interview Questions and Answers

Updated 29 Oct 2023

Ayka Communication Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 29 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via AmbitionBox and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Communication skills

Round 3 - Case Study 

Customer service in E-commerce: How an e-commerce company optimized its customer service to address issues like tracing, returns and product inquiries

Interview Preparation Tips

Interview preparation tips for other job seekers - Polish your communication skill's: Customer service is all about effective communication. Ensure that you have strong verbal and written communication skills. Practice active listening, empathy and clear.

Top trending discussions

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Interview Tips & Stories
2w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Any Brand user image Anonymous

posted on 15 Jan 2025

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. You can ask anything to me
    • Add your answer
  • Q2. Tell me about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just develop your skills developed your resume just up just talking to friendly conversation to interview

Customer Relationship Officer Interview Questions & Answers

Birla White user image Purshottam Kumar

posted on 26 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Personal details
    • Add your answer
  • Q2. Company profile details
    • Add your answer
  • Q3. Job location area
    • Add your answer
  • Q4. Work programing
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Service Associate Interview Questions & Answers

Accentuate Technology user image Anonymous

posted on 3 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What is your hobbies?
    • Add your answer
  • Q2. Tell me about yourself
    • Add your answer

Customer Care Executive Interview Questions & Answers

Accentuate Technology user image Anonymous

posted on 21 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Typing test you need to write paragraphs

Round 2 - HR 

(1 Question)

  • Q1. Last salary, expected ctc, comfortable with wfo
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ops rounf

Customer Care Executive Interview Questions & Answers

FreshToHome user image Harini Santosh

posted on 4 Jun 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in May 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About freshtohome
    • Add your answer
  • Q2. About customer care support meaning
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join in Bangalore team there is devil team leader name Likitha she is devil ghost too much attitude she is really an unprofessional person and not a human being too do not login in her team. There are other team you can join Geetha chennai team leader very good person by heart and soul very helpful and very talented who understands team member situation and acts accordingly. Lokanath hyderbad team leader same like Geetha very nice person who is supportive and acts accordingly with the team members queries.

Customer Support Executive Interview Questions & Answers

FreshToHome user image Anonymous

posted on 24 Jan 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. HR called to check our communication skills and discussed with us other details
    • Add your answer
  • Q2. HR asked to about my previous company, she enquired about my experience she explained the upcoming rounds
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Where they questioned us about the company and mock call was made for assessing if we are eligible to handle calls
    • Add your answer
Round 4 - Aptitude Test 

Few candidates were short listed after a week's training we were given a test in which few of them shortlisted for going onboard

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent communication skill is the core and most important aspect to clear the round.

Customer Support Executive Interview Questions & Answers

FreshToHome user image Anonymous

posted on 29 Aug 2022

I applied via Naukri.com and was interviewed before Aug 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About FTH and languages known..
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Question will be based on FTH, so refer the website and news about FTH.
    • Add your answer
Round 4 - Assesment 

(1 Question)

  • Q1. After training conduct Assesment then you will be on board.
    • Add your answer

Interview Preparation Tips

Topics to prepare for FreshToHome Customer Support Executive interview:
  • customer support
  • Customer Service
  • Customer Handling
  • Customer Retention
Interview preparation tips for other job seekers - Focus on the Training. After training there will an Assesment, if you clear on the Assesment then you will be on board. After you will be on to the respective team and you will be explained to your role. Respective TL will guide you for the process and also the SLA to follow.

Customer Support Executive Interview Questions & Answers

FreshToHome user image Anonymous

posted on 21 Apr 2022

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me yourself? What is FTH daily? Why should i hire you?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing you have to know that the company details and all and they want only experience candidates fresher not allowed.

Customer Service Associate Interview Questions & Answers

Mindtree Solutions user image Anonymous

posted on 18 Jul 2021

I applied via Referral and was interviewed in Jan 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How would you monitor the inflows of critical incidents and method you will apply to reduce them?
  • Ans. 

    To monitor critical incidents, I will implement a system to track and analyze data, identify root causes, and implement solutions.

    • Implement a system to track and analyze data on critical incidents

    • Identify root causes of critical incidents

    • Develop and implement solutions to reduce critical incidents

    • Regularly review and update the system to ensure effectiveness

    • Provide training and support to staff to prevent critical inci

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - scenario based, case studies, real time management etc.. You cannot bluff, if you have really worked then you can explain.
Interview was nice & smooth and I was able to crack it but didn’t accept as the package offered was below my expectation.
More about working at Ayka Communication

Ayka Communication Interview FAQs

How many rounds are there in Ayka Communication Customer Service Executive interview?
Ayka Communication interview process usually has 3 rounds. The most common rounds in the Ayka Communication interview process are Resume Shortlist, Aptitude Test and Case Study.

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Ayka Communication Customer Service Executive Interview Process

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Ayka Communication Customer Service Executive Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

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5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

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5.0

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