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Ayka Communication Customer Service Executive Interview Questions and Answers
Updated
29 Oct 2023
1 interview found
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Popular
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via AmbitionBox and was interviewed in Sep 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
Communication skills
3
Case Study Round
Customer service in E-commerce: How an e-commerce company optimized its customer service to address issues like tracing, returns and product inquiries
Interview Preparation Tips
Interview preparation tips for other job seekers - Polish your communication skill's: Customer service is all about effective communication. Ensure that you have strong verbal and written communication skills. Practice active listening, empathy and clear.
Interview questions from similar companies
Customer Relationship Officer Interview Questions
Birla White
Purshottam Kumar
posted on 26 Mar 2024
Interview experience
Excellent
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Feb 2024.
1 Interview Round
1
One-on-one Round (4 Questions)
- Q1. Personal details Add Answer
- Q2. Company profile details Add Answer
- Q3. Job location area Add Answer
- Q4. Work programing Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2024.
1 Interview Round
1
HR Round (2 Questions)
- Q1. What is your hobbies? Add Answer
- Q2. Tell me about yourself Add Answer
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Aptitude Test Round
Typing test you need to write paragraphs
2
HR Round (1 Question)
- Q1. Last salary, expected ctc, comfortable with wfo Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Ops rounf
Harini Santosh
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Job Portal and was interviewed in May 2023.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. About freshtohome Add Answer
- Q2. About customer care support meaning Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Do not join in Bangalore team there is devil team leader name Likitha she is devil ghost too much attitude she is really an unprofessional person and not a human being too do not login in her team. There are other team you can join Geetha chennai team leader very good person by heart and soul very helpful and very talented who understands team member situation and acts accordingly. Lokanath hyderbad team leader same like Geetha very nice person who is supportive and acts accordingly with the team members queries.
Interview experience
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Jul 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. HR called to check our communication skills and discussed with us other details Add Answer
- Q2. HR asked to about my previous company, she enquired about my experience she explained the upcoming rounds Add Answer
3
One-on-one Round (1 Question)
- Q1. Where they questioned us about the company and mock call was made for assessing if we are eligible to handle calls Add Answer
4
Aptitude Test Round
Few candidates were short listed after a week's training we were given a test in which few of them shortlisted for going onboard
Interview Preparation Tips
Interview preparation tips for other job seekers - Excellent communication skill is the core and most important aspect to clear the round.
I applied via Naukri.com and was interviewed before Aug 2021.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (1 Question)
- Q1. About FTH and languages known.. Add Answer
3
HR Round (1 Question)
- Q1. Question will be based on FTH, so refer the website and news about FTH. Add Answer
4
Assesment Round (1 Question)
- Q1. After training conduct Assesment then you will be on board. Add Answer
Interview Preparation Tips
Topics to prepare for FreshToHome Customer Support Executive interview:
- customer support
- Customer Service
- Customer Handling
- Customer Retention
I applied via Recruitment Consulltant and was interviewed in Mar 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (1 Question)
- Q1. Tell me yourself?
What is FTH daily?
Why should i hire you? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Nothing you have to know that the company details and all and they want only experience candidates fresher not allowed.
I applied via Referral and was interviewed in Jan 2021.
6 Interview Rounds
Interview Questions
- Q1. How would you monitor the inflows of critical incidents and method you will apply to reduce them?
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - scenario based, case studies, real time management etc.. You cannot bluff, if you have really worked then you can explain.
Interview was nice & smooth and I was able to crack it but didn’t accept as the package offered was below my expectation.
Interview was nice & smooth and I was able to crack it but didn’t accept as the package offered was below my expectation.
Ayka Communication Interview FAQs
How many rounds are there in Ayka Communication Customer Service Executive interview?
Ayka Communication interview process usually has 3 rounds. The most common rounds in the Ayka Communication interview process are Aptitude Test, Case Study and Resume Shortlist.
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Ayka Communication Customer Service Executive Reviews and Ratings
based on 1 review
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