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Augmedix Senior Customer Support Executive Interview Questions and Answers
Augmedix Senior Customer Support Executive Interview Experiences
1 interview found
I applied via Job Portal and was interviewed in Jul 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Prevvious Expreince ?
- Q2. Comfertability with Evening hours ?
- Ans.
Comfortable with evening hours, flexible with schedule.
I am comfortable with working evening hours and am flexible with my schedule.
I have previous experience working evening shifts and have no issues with it.
I understand the importance of providing customer support during evening hours when needed.
(3 Questions)
- Q1. Previous expreince
- Ans.
I have 5 years of experience in customer support roles, including handling escalated issues and managing a team.
Managed a team of customer support representatives
Handled escalated customer issues and complaints
Implemented new customer support processes to improve efficiency
Trained new team members on customer support best practices
- Q2. Troubleshooting techniques
- Ans.
Troubleshooting techniques involve identifying, isolating, and resolving technical issues to ensure customer satisfaction.
Identify the problem by asking probing questions and gathering information from the customer.
Isolate the issue by testing different components or processes to determine the root cause.
Resolve the problem by implementing solutions, such as software updates, configuration changes, or hardware replacem...
- Q3. Managerial questions
(1 Question)
- Q1. General disscusion, he Was not atall prep for the interview, felt he had come i call just for passing the time and close the interview process.
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I applied via Monster and was interviewed in Dec 2024. There were 4 interview rounds.
(4 Questions)
- Q1. Self introduction
- Q2. Self introduction
- Q3. Personal details
- Q4. Personal details
(3 Questions)
- Q1. Education family background
- Q2. Education family background
- Q3. Personal information
(2 Questions)
- Q1. Story reading and writing
- Q2. Graping information
(2 Questions)
- Q1. Code Speed type
- Q2. Having good attitude
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Paisabazaar.com
Anonymous
posted on 9 May 2024
Selected
I applied via Naukri.com and was interviewed in Apr 2024. There were 3 interview rounds.
Some basic Maths questions and Logical reasoning sets
(1 Question)
- Q1. About yourself, Skills and How you are seeing yourself in next 5 year
(1 Question)
- Q1. About yourself, bit friendly questioning and skills assessment question
Interview Preparation Tips
Mohit Verma
(2 Questions)
- Q1. Speak 20 sentences about your hometown specialities.
- Q2. Why do you want to join blinkit.
I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.
(3 Questions)
- Q1. Tell me something about your self
- Q2. Weakness or strength
- Q3. Last working day
Interview Preparation Tips
(2 Questions)
- Q1. About your self
- Q2. What do you know about porter
Selected
I applied via Job Fair and was interviewed in Aug 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about your self
- Q2. Thanku for giving my opputonity my name is md asif ahemd i am 22 years old
- Q3. Tell me about your experince
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Nov 2023. There was 1 interview round.
(3 Questions)
- Q1. First he was ask myself
- Q2. Then you are ask my family background my education background languages Bangalore details
- Q3. H r ask future plans
Customer Relationship Manager Interview Questions & Answers
Udaan
Saurabh Singh
posted on 14 Jan 2024
Selected
I applied via Approached by Company and was interviewed in Dec 2023. There were 2 interview rounds.
Business related questions
(1 Question)
- Q1. Parsal inquiry and last company activity
Selected
I applied via Recruitment Consulltant and was interviewed before May 2023. There were 3 interview rounds.
(1 Question)
- Q1. About your self and work experience
Listening grammer tying normal aptitude test
(1 Question)
- Q1. About your self work experience customer service family travel
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