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Atos Incident Manager Interview Questions and Answers

Updated 18 May 2024

Atos Incident Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before May 2023.

Round 1 - One-on-one 

(1 Question)

  • Q1. What Incident/SLA/OLA/KPI/CSF
  • Ans. 

    Incident/SLA/OLA/KPI/CSF are key performance indicators used to measure and manage the performance of incident management processes.

    • Incidents are unplanned interruptions or reductions in quality of IT services.

    • SLAs (Service Level Agreements) define the level of service expected by the customer.

    • OLAs (Operational Level Agreements) define the responsibilities of internal support teams.

    • KPIs (Key Performance Indicators) mea...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Go through your profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Communication Test Aptitude Test

Round 2 - One-on-one 

(1 Question)

  • Q1. Question related to me and education background to check communication & confidence
Round 3 - HR 

(1 Question)

  • Q1. Related to salary and my expected salary
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is an Incident
  • Ans. 

    An incident is an unplanned event that disrupts normal operations and requires immediate attention to resolve.

    • An incident can be a technical issue, security breach, or service outage.

    • It can impact the availability, performance, or security of systems or services.

    • Examples include a server crash, network outage, or data breach.

  • Answered by AI
  • Q2. Diff b/w Incident & Major incident
  • Ans. 

    An incident is any unplanned event that disrupts normal operations, while a major incident is a significant event that requires immediate attention and coordination.

    • Incident is any unplanned event that disrupts normal operations

    • Major incident is a significant event that requires immediate attention and coordination

    • Major incidents have a higher impact on business operations compared to regular incidents

    • Major incidents o...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be technically sounded

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Experience, resume questions, work type explanations, area of interest
  • Q2. Personal info, hobby
  • Q3. Tools which have hands on experience
  • Ans. 

    Some tools I have hands-on experience with include ServiceNow, JIRA, and Remedy.

    • ServiceNow

    • JIRA

    • Remedy

  • Answered by AI
  • Q4. NA no more questions
  • Q5. Nothing all 🆗 in interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy and comfortable
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Sections include Verbal and Quant

Round 3 - Group Discussion 

Need to speak about a general topics like in favour of the topic or vice versa

Round 4 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. Tell about yourself in a chronological order and the skills, hobbies you have in your day to day life
  • Answered Anonymously
  • Q2. What are the general computer skills you have?
  • Ans. General in the sense they particularly asked for IP address and networking
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic and answer questions quite and composed manner

Incident Manager Interview Questions & Answers

IBM user image Nikhil Prasannan

posted on 25 Aug 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Checked the communication skills
Round 3 - Technical 

(1 Question)

  • Q1. Tell us something about yourself
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at SNR Sons College, Coimbatore and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Logical and Analytical Reasoning

Round 2 - Group Discussion 

Pollution and types of pollution

Round 3 - HR 

(2 Questions)

  • Q1. Are you flexible to work on all the shifts?
  • Q2. No , I'm not flexible to work on all the shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - Facing difficulties during night shift
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

English,Maths and Reasoining

Round 3 - HR 

(1 Question)

  • Q1. Self introduction
Round 4 - One-on-one 

(1 Question)

  • Q1. Work Details and Company Structure
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Do you know printers
  • Ans. 

    Yes, I am familiar with printers and have experience troubleshooting printer issues.

    • I have experience setting up and configuring printers

    • I am familiar with common printer issues such as paper jams and connectivity problems

    • I have worked with various types of printers including laser printers and inkjet printers

  • Answered by AI
  • Q2. Yes I know printer troubleshooting Just research printer troubleshooting and get the answers easy.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process is good but whatever is going happen after the process you’ll need therapy for that.
The work environment is not at all nice. These people think that you are just a resource and they don’t give a dam about your work life balance.

Stupid work culture and pretty much everyone is suffering here.

Skills evaluated in this interview

Atos Interview FAQs

How many rounds are there in Atos Incident Manager interview?
Atos interview process usually has 1 rounds. The most common rounds in the Atos interview process are One-on-one Round.
How to prepare for Atos Incident Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Atos. The most common topics and skills that interviewers at Atos expect are Investigation, Problem Management, Process Documentation, SLAS and smc.

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Atos Incident Manager Salary
based on 78 salaries
₹3 L/yr - ₹10 L/yr
18% less than the average Incident Manager Salary in India
View more details

Atos Incident Manager Reviews and Ratings

based on 9 reviews

3.3/5

Rating in categories

3.6

Skill development

3.6

Work-Life balance

3.4

Salary & Benefits

4.2

Job Security

3.6

Company culture

3.4

Promotions/Appraisal

3.2

Work Satisfaction

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