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I was interviewed before May 2023.
Incident/SLA/OLA/KPI/CSF are key performance indicators used to measure and manage the performance of incident management processes.
Incidents are unplanned interruptions or reductions in quality of IT services.
SLAs (Service Level Agreements) define the level of service expected by the customer.
OLAs (Operational Level Agreements) define the responsibilities of internal support teams.
KPIs (Key Performance Indicators) mea...
Communication Test Aptitude Test
posted on 2 Aug 2024
I applied via Naukri.com and was interviewed before Aug 2023. There was 1 interview round.
An incident is an unplanned event that disrupts normal operations and requires immediate attention to resolve.
An incident can be a technical issue, security breach, or service outage.
It can impact the availability, performance, or security of systems or services.
Examples include a server crash, network outage, or data breach.
An incident is any unplanned event that disrupts normal operations, while a major incident is a significant event that requires immediate attention and coordination.
Incident is any unplanned event that disrupts normal operations
Major incident is a significant event that requires immediate attention and coordination
Major incidents have a higher impact on business operations compared to regular incidents
Major incidents o...
posted on 25 Sep 2023
I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.
Some tools I have hands-on experience with include ServiceNow, JIRA, and Remedy.
ServiceNow
JIRA
Remedy
I applied via Job Portal and was interviewed before Feb 2022. There were 4 interview rounds.
Sections include Verbal and Quant
Need to speak about a general topics like in favour of the topic or vice versa
I applied via campus placement at SNR Sons College, Coimbatore and was interviewed in Sep 2023. There were 3 interview rounds.
Logical and Analytical Reasoning
Pollution and types of pollution
posted on 30 Oct 2023
I applied via Campus Placement and was interviewed before Oct 2022. There were 4 interview rounds.
English,Maths and Reasoining
I applied via Naukri.com and was interviewed before May 2023. There was 1 interview round.
Yes, I am familiar with printers and have experience troubleshooting printer issues.
I have experience setting up and configuring printers
I am familiar with common printer issues such as paper jams and connectivity problems
I have worked with various types of printers including laser printers and inkjet printers
based on 9 reviews
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