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Atlassian

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based on 121 Reviews

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Atlassian Support Engineer Interview Questions and Answers

Updated 28 May 2024

Atlassian Support Engineer Interview Experiences

2 interviews found

Support Engineer Interview Questions & Answers

user image Anonymous

posted on 28 May 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Basic questions about work experience ,salary
    • Add your answer
  • Q2. Also some tech questions related to network,api ,Linux,sql
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. Java troubleshooting question,stack trace ,exceptions,SQL query ,indexing,SSL cert
    • Add your answer
  • Q2. Networking -HAR logs,html,css ,java script basic
    • Add your answer

Support Engineer Interview Questions & Answers

user image Anonymous

posted on 14 Apr 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Instahyre and was interviewed in Mar 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Linux commands, Java application support, Networking and database
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Linux, networking, java and database
    • Add your answer
Round 4 - Behavioral 

(1 Question)

  • Q1. Assessment of Atlassian values
  • Ans. 

    Atlassian values are centered around teamwork, openness, and customer focus.

    • Atlassian values collaboration and encourages employees to work together to achieve common goals.

    • Openness is a key value, with transparency and honesty being highly valued.

    • Customer focus is a top priority, with a commitment to delivering high-quality products and services that meet customer needs.

    • Other values include innovation, continuous impr...

    • Answered by AI
    Add your answer
Round 5 - Behavioral 

(1 Question)

  • Q1. Assessment of Atlassian values
  • Ans. 

    Atlassian values are centered around teamwork, openness, and customer focus.

    • Atlassian values collaboration and encourages teamwork to achieve common goals.

    • They prioritize transparency and openness in communication to build trust and accountability.

    • Customer focus is at the core of their values, with a commitment to delivering high-quality products and services.

    • They also value innovation and continuous improvement, const...

    • Answered by AI
    Add your answer

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Support Engineer Jobs at Atlassian

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Top trending discussions

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Interview Tips & Stories
2w
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
Got a question about Atlassian?
Ask anonymously on communities.

Interview questions from similar companies

Technical Support Engineer Interview Questions & Answers

ServiceNow user image Yerusha Kandula

posted on 23 Sep 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. How to solve the error in the code? what is scope? what are logical operators?
  • Ans. 

    Scope refers to the visibility and accessibility of variables in a program. Logical operators are used to perform logical operations in code.

    • Scope in programming refers to where in the code a variable can be accessed. It can be global, local, or block scope.

    • To solve an error in the code, first identify the error message or behavior causing the issue. Then, debug the code by checking for syntax errors, logical errors, o...

    • Answered by AI
    Add your answer
  • Q2. How will you get the data in the table using js? what are the other ways to print the output? what is a block in js?
  • Ans. 

    To get data in a table using js, you can use DOM manipulation methods like getElementById or querySelector. Other ways to print output include console.log and innerHTML. A block in js is a set of statements enclosed in curly braces.

    • Use getElementById or querySelector to get data in a table using js

    • Other ways to print output include console.log and innerHTML

    • A block in js is a set of statements enclosed in curly braces,

    • Answered by AI
    Add your answer
Round 2 - Behavioral 

(2 Questions)

  • Q1. About ServiceNow? About the technical role in my previous company? previous job roles and responsibilities? Why do you want to switch from previous company? How will you handle the challenges here in servi...
    • Add your answer
  • Q2. Why do I want to switch from my previous company?
  • Ans. 

    Seeking new challenges and growth opportunities in a different environment.

    • Looking for new challenges and opportunities for growth

    • Interested in gaining experience in a different industry or technology

    • Seeking a better work-life balance or company culture

    • Wanting to work with a different team or leadership style

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview went well, but I didn't receive any feedback beyond the rejection. I hope to get some insights into the reasons for the decision, as it would help to learn for next time. I'll definitely try again!

Skills evaluated in this interview

Technical Support Engineer Interview Questions & Answers

Oracle Cerner user image Anonymous

posted on 5 Aug 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Few linux commands
    • Add your answer
  • Q2. Explain few, Any command for example
  • Ans. 

    Some common commands for technical support engineers include ping, ipconfig, and tracert.

    • Ping: Used to test the reachability of a host on an IP network.

    • Ipconfig: Displays all current TCP/IP network configuration values.

    • Tracert: Shows the route that packets take to reach a specified destination.

    • Answered by AI
    Add your answer

Technical Support Associate Interview Questions & Answers

Thomson Reuters user image Anonymous

posted on 11 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in May 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. About projects which I have worked on hybris
    • Add your answer
  • Q2. Tools in hybris used
  • Ans. 

    Hybris uses various tools for development and support tasks.

    • Eclipse IDE for development

    • Hybris Administration Console for configuration

    • HAC for monitoring and troubleshooting

    • Ant for building and deploying

    • Jenkins for continuous integration

    • Answered by AI
    Add your answer

Technical Support Engineer Interview Questions & Answers

VMware Software user image Anonymous

posted on 3 Mar 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I was interviewed in Feb 2024.

Round 1 - Group Discussion 

Normal GD with 8-10 people

Round 2 - Technical 

(1 Question)

  • Q1. What is networking? What is IPV4? Explain network layer Implement networking layer concept in real life
  • Ans. 

    Networking is the practice of connecting computers and other devices to share resources and communicate with each other.

    • Networking involves the use of protocols and technologies like TCP/IP, Ethernet, and Wi-Fi.

    • IPV4 is a version of the Internet Protocol that uses a 32-bit address scheme.

    • The network layer is responsible for routing data packets from the source to the destination.

    • Implementing networking layer concept in ...

    • Answered by AI
    Add your answer
Round 3 - Cultural round 

(1 Question)

  • Q1. Normal questions asking if you're fit for the role
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Questions related to salary and shift
    • Add your answer

Skills evaluated in this interview

Technical Support Engineer Interview Questions & Answers

Citrix user image PAVITHRA RAJI

posted on 27 Mar 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Question related to L3 and L2 topics
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Salary expectation. Relocation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well what we have mentioned in the resume

Technical Support Engineer Interview Questions & Answers

Adobe user image Anonymous

posted on 9 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - Basic Communication 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Current Job role
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Work Experience
    • Add your answer
  • Q2. Current Job roles and KPIs
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. OS Troubleshooting
    • Add your answer
  • Q2. Network Troubleshooting
    • Add your answer

Chat Support Executive Interview Questions & Answers

24/7 Customer user image JADHAV VISHNU

posted on 7 Apr 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduce yourself and most memorable day.
  • Ans. 

    I am a Chat Support Executive with excellent communication skills. My most memorable day was when I resolved a complex customer issue and received appreciation from my team.

    • Experienced Chat Support Executive

    • Strong communication skills

    • Handled complex customer issues

    • Received team appreciation

    • Problem-solving abilities

    • Answered by AI
    Add your answer
  • Q2. What is Business Process Outsourcing ( BPO ).
  • Ans. 

    BPO is the practice of hiring another company to handle business activities that a company cannot perform efficiently on its own.

    • BPO involves outsourcing non-core business functions such as customer service, accounting, and human resources.

    • Companies outsource to reduce costs, improve efficiency, and focus on core competencies.

    • Examples of BPO include call centers, payroll processing, and data entry services.

    • Answered by AI
    Add your answer
Round 3 - Assignment 

English fill in the blank , some basic mathematics, Typing Test, Chat Test

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was cool and you can attend.
Easy Interview

Information Technology Support Engineer Interview Questions & Answers

Paychex IT Solutions India user image Anonymous

posted on 5 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Mainly about your experience

Round 2 - Technical 

(2 Questions)

  • Q1. Troubleshooting questions random
    • Add your answer
  • Q2. Attitude. Overall experience in technology random questions. Database issues
    • Add your answer
More about working at Atlassian

Atlassian Interview FAQs

How many rounds are there in Atlassian Support Engineer interview?
Atlassian interview process usually has 3-4 rounds. The most common rounds in the Atlassian interview process are Technical, Behavioral and Resume Shortlist.
How to prepare for Atlassian Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Atlassian. The most common topics and skills that interviewers at Atlassian expect are Linux, Troubleshooting, SAN, Technical Support and DNS.
What are the top questions asked in Atlassian Support Engineer interview?

Some of the top questions asked at the Atlassian Support Engineer interview -

  1. Assessment of Atlassian val...read more
  2. Linux commands, Java application support, Networking and datab...read more
  3. Java troubleshooting question,stack trace ,exceptions,SQL query ,indexing,SSL c...read more

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Interview Questions for Popular Designations

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Atlassian Support Engineer Salary
based on 18 salaries
₹10 L/yr - ₹25.9 L/yr
211% more than the average Support Engineer Salary in India
View more details
Support Engineer Jobs at Atlassian
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Remote

3-8 Yrs

₹ 15-25.85 LPA

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