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Atlassian Support Engineer Interview Questions and Answers

Updated 28 May 2024

Atlassian Support Engineer Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Basic questions about work experience ,salary
  • Q2. Also some tech questions related to network,api ,Linux,sql
Round 2 - Technical 

(2 Questions)

  • Q1. Java troubleshooting question,stack trace ,exceptions,SQL query ,indexing,SSL cert
  • Q2. Networking -HAR logs,html,css ,java script basic
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Instahyre and was interviewed in Mar 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. Linux commands, Java application support, Networking and database
Round 3 - Technical 

(1 Question)

  • Q1. Linux, networking, java and database
Round 4 - Behavioral 

(1 Question)

  • Q1. Assessment of Atlassian values
  • Ans. 

    Atlassian values are centered around teamwork, openness, and customer focus.

    • Atlassian values collaboration and encourages employees to work together to achieve common goals.

    • Openness is a key value, with transparency and honesty being highly valued.

    • Customer focus is a top priority, with a commitment to delivering high-quality products and services that meet customer needs.

    • Other values include innovation, continuous impr...

  • Answered by AI
Round 5 - Behavioral 

(1 Question)

  • Q1. Assessment of Atlassian values
  • Ans. 

    Atlassian values are centered around teamwork, openness, and customer focus.

    • Atlassian values collaboration and encourages teamwork to achieve common goals.

    • They prioritize transparency and openness in communication to build trust and accountability.

    • Customer focus is at the core of their values, with a commitment to delivering high-quality products and services.

    • They also value innovation and continuous improvement, const...

  • Answered by AI

Support Engineer Interview Questions Asked at Other Companies

asked in Salesforce
Q1. How to handle escalations/ your approach to solve any issues/ why ... read more
asked in HCLTech
Q2. How you can manage if someone say you to work for 24 hours in a d ... read more
asked in HCLTech
Q3. How many cycles microprocessor run in MOV A,B?
asked in Salesforce
Q4. Write a SOQL query Accounts and it's related contact.
Q5. What is proxy & basic networking commands & networking de ... read more

Interview questions from similar companies

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Java questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic questions

I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. .net questions - routing in asp.net MVC ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing . Prepare well for interview on .Net technology stack

I applied via Campus Placement and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Good

Round 2 - Technical 

(1 Question)

  • Q1. Basic question from C++.Some questions from Data structure and computer architecture.

Interview Preparation Tips

Topics to prepare for TCS Software Engineer interview:
  • C++
Interview preparation tips for other job seekers - Prepare well. Aptitude is not very easy so you have to prepare well.

I was interviewed in Sep 2016.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about Your project
  • Ans. 

    Developed a web-based project management tool for a software development company.

    • Used Agile methodology for development

    • Implemented features like task assignment, progress tracking, and team collaboration

    • Integrated with third-party tools like GitHub and Slack

    • Designed a user-friendly interface with responsive design

    • Deployed on AWS using EC2 and RDS

  • Answered by AI
  • Q2. Tell me about your CV!
  • Ans. 

    My CV showcases my experience in software development, including projects in Java, Python, and web development.

    • Experience in Java, Python, and web development

    • Worked on projects involving database management systems

    • Familiar with Agile development practices

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Tough! But manuplative ,yes manuplative ,I feel that your test scores are manuplated by the company! You score full marks in the test , but you are mechanical engineer you might not qualify for the next round! I say this as per ny experience . POINTER ,BRANCH and then score in this test describe the overall perfomance!
Tips: The company is totally for IT engineers if you are from other branch fonnot hope much, have a backup.
Duration: 1 hour 20 minutes
Total Questions: 80

Round: Technical + HR Interview
Experience: They Play with your minds,yes they do! Believe me donot show tough expressions!
Tips: Stay Calm ,they are not to scare you!

Skills: Technical, knowledge, gritt, Behavioural Skills
College Name: Atharva College Of Engineering

I was interviewed in May 2017.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your Project done in 4th year Btech
  • Ans. 

    Developed a web-based project management system for tracking tasks and deadlines.

    • Used HTML, CSS, JavaScript for front-end development

    • Implemented backend using Node.js and MongoDB for database management

    • Incorporated user authentication and authorization features

    • Utilized Agile methodology for project management

  • Answered by AI

Interview Preparation Tips

Round: Test
Duration: 3 hours

Round: Technical + HR Interview
Experience: They asked several questions regarding all the bio data and some computer questions and some hr level questions

Round: Resume Shortlist
Experience: Resume got shortlisted and I got the Job that time I even can't believe that

College Name: ITER BHUBANESWSR

I was interviewed before Jun 2016.

Interview Questionnaire 

2 Questions

  • Q1. How to start an induction motor?
  • Ans. 

    An induction motor can be started by providing a rotating magnetic field.

    • Use a three-phase power supply to create a rotating magnetic field

    • The magnetic field induces a current in the rotor, causing it to rotate

    • The motor may require a starting capacitor or a starting winding to provide the initial torque

    • Once the motor reaches its rated speed, the starting mechanism can be switched off

  • Answered by AI
  • Q2. Tell me something about yourself?
  • Ans. 

    I am a passionate software engineer with 5 years of experience in developing web applications using various technologies.

    • Experienced in full stack web development

    • Proficient in languages like JavaScript, Python, and Java

    • Familiar with frameworks like React, Node.js, and Spring Boot

    • Strong problem-solving and analytical skills

    • Excellent team player with good communication skills

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: It was a wonderful experience overall. Giving an online test with my batch mates was amazing. I did the test very well and with ease.
Tips: Just enter the exam hall with confidence...
Duration: 1 hour 30 minutes
Total Questions: 90

Round: Technical + HR Interview
Experience: As I was strong in basics so I was able to answer this quest. He asked few related questions and I was able to give right answers.
Tips: Be strong in core subject basics and forget the rest of the subjects completely. They just want to see how much faithful you are with whatever you do. Moreover, just tell your name, state of birth, schooling, hobbies, etc(with free mind). They are just recruiters and not butchers, so stay calm as much as you can.

College Name: Maharaja Agrasen Institute Of Technology, Delhi

I was interviewed in Mar 2017.

Interview Preparation Tips

Skills: Interpersonal Communication, Tech Question

I was interviewed in Dec 2016.

Interview Questionnaire 

1 Question

  • Q1. About yourself and technical questions

Interview Preparation Tips

Round: Test
Experience: We had an aptitude test with puzzles and verbal
Tips: Concentrate on aptitude
Duration: 1 hour
Total Questions: 60

Round: Technical + HR Interview
Experience: Formal question are asked and mostly communication is important

College Name: Sri Krishna College Of Engineering And Technology
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Atlassian Interview FAQs

How many rounds are there in Atlassian Support Engineer interview?
Atlassian interview process usually has 3-4 rounds. The most common rounds in the Atlassian interview process are Technical, Behavioral and Resume Shortlist.
How to prepare for Atlassian Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Atlassian. The most common topics and skills that interviewers at Atlassian expect are Linux, Troubleshooting, SAN, Technical Support and DNS.
What are the top questions asked in Atlassian Support Engineer interview?

Some of the top questions asked at the Atlassian Support Engineer interview -

  1. Assessment of Atlassian val...read more
  2. Linux commands, Java application support, Networking and datab...read more
  3. Java troubleshooting question,stack trace ,exceptions,SQL query ,indexing,SSL c...read more

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Atlassian Support Engineer Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more
Atlassian Support Engineer Salary
based on 18 salaries
₹10 L/yr - ₹25.9 L/yr
211% more than the average Support Engineer Salary in India
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