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Athenahealth Technology Interview Questions and Answers

Updated 4 Jul 2025
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Athenahealth Technology Interview Experiences

85 interviews found

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I appeared for an interview in Jun 2025, where I was asked the following questions.

  • Q1. Questions about previous experience
  • Q2. Tell me about yourself
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025, where I was asked the following questions.

  • Q1. Resume shortlist
  • Q2. Aptitude Questions
  • Q3. Can you describe your roles and responsibilities?
  • Ans. 

    As an Issue Resolution Analyst, I identify, analyze, and resolve issues to enhance operational efficiency and customer satisfaction.

    • Conduct thorough investigations of reported issues, ensuring all relevant data is collected and analyzed.

    • Collaborate with cross-functional teams to develop effective solutions, such as working with IT to fix software bugs.

    • Document all findings and resolutions in a clear and concise manner ...

  • Answered by AI
  • Q4. What achievements did you accomplish in your previous company?
  • Ans. 

    In my previous role, I successfully improved issue resolution processes, enhancing efficiency and customer satisfaction.

    • Reduced average resolution time by 30% by implementing a new ticketing system.

    • Developed a comprehensive training program for new analysts, increasing team productivity by 20%.

    • Collaborated with cross-functional teams to identify and resolve recurring issues, leading to a 15% decrease in customer compla...

  • Answered by AI
  • Q5. What are the common types of denials that you encounter in medical billing?
  • Q6. What can you tell me about Athenahealth?
  • Q7. What products does Athena Health offer?
  • Q8. What is the description of a customer support role?
  • Ans. 

    A customer support role involves assisting customers with inquiries, resolving issues, and ensuring satisfaction with products or services.

    • Responding to customer inquiries via phone, email, or chat.

    • Troubleshooting technical issues, such as guiding a user through software problems.

    • Providing product information and recommendations based on customer needs.

    • Documenting customer interactions and feedback for future reference...

  • Answered by AI
  • Q9. Write an email for frustrated customer
  • Ans. 

    Craft a professional email addressing a frustrated customer's concerns and offering solutions.

    • Start with a warm greeting, e.g., 'Dear [Customer's Name],'

    • Acknowledge their frustration, e.g., 'I understand how frustrating this situation must be for you.'

    • Apologize sincerely, e.g., 'I sincerely apologize for any inconvenience this has caused.'

    • Provide a clear explanation of the issue, e.g., 'We experienced a delay due to un...

  • Answered by AI
  • Q10. What is the difference between sympathy and empathy?
  • Ans. 

    Sympathy involves feeling for someone, while empathy involves understanding and sharing their feelings.

    • Sympathy is feeling pity or sorrow for someone else's misfortune. Example: Saying 'I'm sorry for your loss.'

    • Empathy is the ability to understand and share the feelings of another. Example: 'I can imagine how hard this must be for you.'

    • Sympathy can create distance, while empathy fosters connection.

    • Empathy often involve...

  • Answered by AI
  • Q11. What are the differences between Medicare and Medicaid?
  • Q12. What are the roles and responsibilities involved in issue resolution?
  • Ans. 

    Issue resolution analysts identify, analyze, and resolve problems to ensure smooth operations and customer satisfaction.

    • Identify issues: Analyze customer complaints to determine root causes, e.g., a recurring software bug affecting user experience.

    • Communicate effectively: Liaise with stakeholders to provide updates and gather necessary information, e.g., regular status reports to management.

    • Develop solutions: Collabora...

  • Answered by AI
  • Q13. What factors influenced your decision to choose Athena?
  • Q14. What is the description of revenue cycle management?
  • Q15. What are the reasons for claim rejection?

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn more about Medical Billing, Customer support,Email writing,Athena and its products
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Sep 2024. There were 4 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. How do you resolve critical issues?
  • Ans. 

    I approach critical issues methodically, prioritizing impact, communication, and resolution strategies.

    • Identify the issue: Quickly assess the problem's scope and impact on operations.

    • Gather a team: Collaborate with relevant stakeholders to leverage diverse expertise.

    • Analyze root cause: Use techniques like the 5 Whys or Fishbone Diagram to understand underlying issues.

    • Develop a plan: Create a step-by-step action plan to...

  • Answered by AI
  • Q2. How do to handle stakeholder's interests?
  • Ans. 

    Handle stakeholder's interests by understanding their needs, communicating effectively, and delivering results.

    • Understand the stakeholders' needs and priorities

    • Communicate regularly and effectively with stakeholders

    • Involve stakeholders in decision-making processes

    • Deliver results that align with stakeholders' interests

    • Manage expectations and address concerns promptly

  • Answered by AI
Round 2 - Coding Test 

SQL Rank functions.
Python easy to medium DSA programs.
Pyspark Concepts and questions.

Round 3 - Technical 

(1 Question)

  • Q1. Explain one of your projects in End to End
Round 4 - One-on-one 

(1 Question)

  • Q1. What are some of the analytical functions available in SQL?
  • Ans. 

    Analytical functions in SQL are used to perform calculations on sets of rows.

    • Aggregate functions like SUM, AVG, COUNT, MIN, MAX

    • Window functions like ROW_NUMBER, RANK, DENSE_RANK, LAG, LEAD

    • Ranking functions like NTILE, PERCENT_RANK, CUME_DIST

    • Statistical functions like STDDEV, VARIANCE

    • String functions like CONCAT, SUBSTRING, TRIM

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well on your technical sides based on the JD and the information you provided in your resume.
They will be testing behavior and attitude much along with technical skills.

Skills evaluated in this interview

Interview Questions & Answers

user image Anonymous

posted on 3 Jun 2025

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I appeared for an interview in May 2025, where I was asked the following questions.

  • Q1. Leetcode Medium questions, they expect you to solve with the best time
  • Q2. Eg;- find if the input is a valid string :- (a()bc)
  • Ans. 

    To validate a string with parentheses, check for balanced and correctly nested parentheses.

    • Use a stack to track opening parentheses. Example: For '(a()bc)', push '(' onto the stack.

    • For each closing parenthesis, pop from the stack. If the stack is empty or mismatched, it's invalid.

    • At the end, if the stack is empty, the string is valid. Example: '(a()bc)' is valid, but '(a(b)c' is not.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - After making me take 5 rounds of interview, they put my application on hold on the pretext of saying that they are looking for other candidates who are in pipeline. At the end of 5th round, the interviewer says they are not okay with 2 months notice and my expected salary, which should have been discussed even before the interview started. Do not expect the HR to pick up your call, they ghost you. Total time and energy waste. I had such high hopes for this company but seems they have such bad HR dept and interview process. Please do not waste your time.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in May 2024. There were 6 interview rounds.

Round 1 - Coding Test 

It was a HackerRank machine-coding test. 1 medium-level question which was based on activity selection problem and I was given 1 hour along with few objectives which were on RDBMS and cloud

Round 2 - Assignment 

The assignment was to design a solution for a parking lot to make it fully automated by utilizing AI to capture vehicle numbers and calculate parking fees based on entry and exit times.

Round 3 - Technical 

(3 Questions)

  • Q1. HashMap based solution, forgot the exact question but it is of low level difficulty
  • Ans. 

    A HashMap is a data structure that stores key-value pairs for efficient data retrieval.

    • HashMap allows O(1) average time complexity for insertions and lookups.

    • It uses a hash function to compute an index for storing values.

    • Example: Storing user IDs as keys and user information as values.

    • Hash collisions are handled using techniques like chaining or open addressing.

    • HashMap is not synchronized, making it unsuitable for mult...

  • Answered by AI
  • Q2. Different basic questions on sorting, data structures, and looping to evaluate basic coding skills on java
  • Q3. SQL: to evaluate on aggregate functions, query writing efficiency
Round 4 - Technical 

(3 Questions)

  • Q1. SQL: Evaluation on aggregate functions and complex query processing
  • Q2. Java: Count the frequency of characters/words and sort them based on number of occurrences in descending. Ex: "Sharing interview experience certainly helps others." - Return the maximum number of character...
  • Ans. 

    Count the frequency of characters/words and sort them based on number of occurrences in descending order.

    • Split the input string into individual words

    • Create a map to store the frequency of each character/word

    • Sort the map based on the number of occurrences in descending order

    • Return the maximum number of characters/words along with the number of occurrences

  • Answered by AI
  • Q3. General discussion on API design and questions around it.
Round 5 - One-on-one 

(1 Question)

  • Q1. Cultural fit round - to explain about projects I have worked on and questions around it
Round 6 - One-on-one 

(2 Questions)

  • Q1. Senior Director discussion: questions around personality and scenario based questions.
  • Q2. Senior Architect: Different design patterns used to design a system. Microservices patterns, retry mechanism, bulk head pattern. Generic discussion on designing a system and questions around it
  • Ans. 

    Design patterns such as microservices, retry mechanism, and bulkhead pattern are used to design a system for scalability, fault tolerance, and resilience.

    • Microservices pattern involves breaking down a system into smaller, independent services that communicate through APIs.

    • Retry mechanism is used to handle transient failures by automatically retrying failed operations.

    • Bulkhead pattern isolates different components of a ...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Athenahealth Technology Technical Staff Member Lead interview:
  • RDBMS
  • Java
  • System Design
  • Problem Solving
Interview preparation tips for other job seekers - Surprisingly, much emphasis was given on RDBMS, even though it's for the Java LMTS role. So, interviewee should have an ability to write basic queries with joins and aggregate functions, solve medium level problems. Technical discussions should be easy when we are good with basics of problem solving and design principles.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Technical 

(4 Questions)

  • Q1. Coding to find the excel column name using given number
  • Q2. Streams program to find the numbers divisible by2
  • Q3. Synchronized block and method, use of lock in method
  • Ans. 

    Synchronized block and method are used in Java to control access to shared resources using locks.

    • Synchronized block allows locking on a specific object instance or class

    • Synchronized method locks on the object instance

    • Locks prevent multiple threads from accessing the synchronized code simultaneously

  • Answered by AI
  • Q4. Rest api validation

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. About my job responsibilities
  • Q2. Testing interpersonal skills
Round 2 - Technical 

(2 Questions)

  • Q1. Interpersonal skills
  • Q2. Situation was given and asked questions in that
Round 3 - HR 

(1 Question)

  • Q1. Package details
Are these interview questions helpful?
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2024. There were 3 interview rounds.

Round 1 - Coding Test 

Self introduction and DSA on hackerrank with shared access between interviewer and interviewee.
1. Valid paraenthesis
2. Two sum (2 different methods)

Round 2 - Technical 

(2 Questions)

  • Q1. Questions on resume and past internship experiences
  • Q2. Design car class and add functionality to it as per the requirements of the interviewer.
  • Ans. 

    A Car class with attributes and methods for functionality like starting, stopping, and tracking mileage.

    • Attributes: make, model, year, color, mileage.

    • Methods: start(), stop(), drive(distance), getMileage().

    • Example: car.start() to start the engine.

    • Example: car.drive(50) to drive 50 miles and update mileage.

    • Example: car.getMileage() returns the current mileage.

  • Answered by AI
Round 3 - Behavioral 

(2 Questions)

  • Q1. Questions on Resume only.
  • Q2. Internship experience deep dive

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic DSA along with OS,CN,DBMS,OOP and resume should be good enough.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Based on the resume
  • Q2. As an Integration analyst, what will you do?
  • Ans. 

    As an Integration analyst, I will be responsible for designing, implementing, and maintaining data integration solutions to ensure seamless communication between different systems.

    • Designing data integration solutions to connect various systems and applications

    • Implementing integration processes using tools like MuleSoft, Dell Boomi, or Informatica

    • Monitoring and troubleshooting data integration issues to ensure smooth op...

  • Answered by AI
  • Q3. Explain your current roles and responsibilities
  • Ans. 

    I am responsible for analyzing and integrating data from various systems to ensure seamless communication and functionality.

    • Analyze data from different systems

    • Integrate data to ensure seamless communication

    • Troubleshoot and resolve integration issues

    • Collaborate with stakeholders to gather requirements

    • Develop and maintain integration solutions

  • Answered by AI
  • Q4. About HL7 completely (mainly on ORU with all the fields), Message types and events

Interview Preparation Tips

Interview preparation tips for other job seekers - Dear candidates, Once you get a call from HR, please know more about the role and ask about shift timings, Expected CTC etc...

She scheduled me without saying the Shift timings and budget and asking us to come to their office directly for an interview

After reaching there they are not ready to offer me a job (By knowing my current CTC) and they are saying that this is only for the Night shift not rotational.

Dear HR's Please don't waste other's time and Money
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in May 2025, where I was asked the following questions.

  • Q1. What weaknesses do you consider relevant to your professional development?
  • Ans. 

    I recognize that my attention to detail can sometimes slow down my decision-making process, impacting efficiency.

    • I tend to focus heavily on details, which can delay my ability to make quick decisions. For example, in a recent project, I spent extra time double-checking data.

    • I sometimes struggle with delegating tasks, as I prefer to ensure everything is done to a high standard. This was evident when I took on too many r...

  • Answered by AI
  • Q2. What if you don’t get this job
  • Ans. 

    If I don't get this job, I'll reflect on the experience, seek feedback, and continue to grow professionally.

    • Reflect on the interview process to identify areas for improvement.

    • Seek constructive feedback from the interviewers to understand their perspective.

    • Continue to enhance my skills through online courses or certifications relevant to the role.

    • Network with professionals in the field to explore other opportunities.

    • Sta...

  • Answered by AI

Top trending discussions

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Interview Tips & Stories
2w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Athenahealth Technology Interview FAQs

How many rounds are there in Athenahealth Technology interview?
Athenahealth Technology interview process usually has 2-3 rounds. The most common rounds in the Athenahealth Technology interview process are Technical, One-on-one Round and Coding Test.
How to prepare for Athenahealth Technology interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Athenahealth Technology. The most common topics and skills that interviewers at Athenahealth Technology expect are Healthcare, US Healthcare, SQL, Javascript and Python.
What are the top questions asked in Athenahealth Technology interview?

Some of the top questions asked at the Athenahealth Technology interview -

  1. Java: Count the frequency of characters/words and sort them based on number of ...read more
  2. Senior Architect: Different design patterns used to design a system. Microservi...read more
  3. HashMap based solution, forgot the exact question but it is of low level diffic...read more
What are the most common questions asked in Athenahealth Technology HR round?

The most common HR questions asked in Athenahealth Technology interview are -

  1. What are your salary expectatio...read more
  2. Why are you looking for a chan...read more
  3. What are your strengths and weakness...read more
How long is the Athenahealth Technology interview process?

The duration of Athenahealth Technology interview process can vary, but typically it takes about less than 2 weeks to complete.

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Overall Interview Experience Rating

4/5

based on 63 interview experiences

Difficulty level

Easy 13%
Moderate 78%
Hard 10%

Duration

Less than 2 weeks 65%
2-4 weeks 18%
4-6 weeks 15%
6-8 weeks 3%
View more

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Athenahealth Technology Reviews and Ratings

based on 398 reviews

4.1/5

Rating in categories

3.8

Skill development

4.1

Work-life balance

3.8

Salary

4.1

Job security

4.2

Company culture

3.4

Promotions

3.8

Work satisfaction

Explore 398 Reviews and Ratings
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