3 Ashok Leyland Service Executive Interview Questions & Answers | Complete Prep Guide 2025

Ashok Leyland Service Executive Interview Experiences

1 interview found

Service Executive Interview Questions & Answers

Anonymous

posted on 15 Sep 2021

I applied via Referral and was interviewed before Sep 2020. There were 5 interview rounds.

Interview Questionnaire

3 Questions

Q1. Task@1-If Customer asked for feild support immediately Not satisfied with performance..then how to tackle customer?

Ans.

When a customer asks for immediate field support due to dissatisfaction with performance, it is important to empathize, prioritize their request, and communicate effectively.

Listen attentively to the customer's concerns and frustrations.
Express empathy and understanding for their dissatisfaction.
Assure the customer that their issue is being taken seriously and will be addressed promptly.
Prioritize the customer's reques...

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Q2. Task@2- If Customer continuously ignoring you !How you handle this type of Customer?

Ans.

When a customer continuously ignores you, it is important to remain calm, persistent, and find alternative ways to communicate with them.

Stay calm and composed, avoiding any confrontations or arguments.
Try different communication channels such as email, text messages, or social media to reach out to the customer.
Personalize your approach by addressing their concerns and offering solutions.
Be persistent but not pushy, g...

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Q3. Task@3- How to present DS in front of Fleet Customer?

Ans.

To present DS in front of Fleet Customer, focus on the benefits, features, and value it brings to their fleet operations.

Highlight the cost-saving potential of DS through improved fuel efficiency and maintenance planning.
Emphasize the real-time monitoring capabilities of DS for better fleet management and optimization.
Demonstrate how DS can enhance driver safety and reduce accidents through driver behavior analysis.
Pro...

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Interview Preparation Tips

Interview preparation tips for other job seekers - Don't give wrong information or mislead to customer , convinced him and take immediate action on customer issue

Skills evaluated in this interview

Top trending discussions

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Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

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Interview questions from similar companies

Executive Interview Questions & Answers

TVS Motor

Anonymous

posted on 19 Apr 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

More than 8 weeks

Result

Selected

I applied via Approached by Company and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

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Round 2 - Group Discussion

1. Tell me about yourself
2.tell me about the project your current working

Round 3 - HR

(1 Question)

Q1. Salary discussions

Add your answer

Executive Interview Questions & Answers

TVS Motor

Anonymous

posted on 27 Aug 2024

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - Technical

(2 Questions)

Q1. About the Project had been worked before

Add your answer

Q2. GD&T and Mechanical Properties

Add your answer

Executive Interview Questions & Answers

TVS Motor

Anonymous

posted on 27 Aug 2024

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - Technical

(2 Questions)

Q1. About The project had been worked before

Add your answer

Q2. GD&T and Mechanical Properties

Add your answer

Executive Interview Questions & Answers

Bajaj Auto

Anonymous

posted on 11 Feb 2022

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Face to face

(2 Questions)

Q1. About yourself in brief

Add your answer

Q2. About your work experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident . Speak about achievements and past experience

Executive Interview Questions & Answers

Hero MotoCorp

Anonymous

posted on 23 Apr 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Group Discussion

Previous company experience ,technical,SAP experience and inventory management
Material gap analyse , bom correction etc...

Round 2 - One-on-one

(2 Questions)

Q1. How Many vehicle report in your company and how to manage receiving process reconcile process inventory control process

Ans.

Our company manages a fleet of 100 vehicles and utilizes a systematic process for receiving, reconciling, and controlling inventory.

We have a total of 100 vehicles in our company's fleet.
We use a systematic process for receiving new vehicles into our inventory.
We have a reconciliation process in place to ensure accurate inventory records.
Inventory control measures are implemented to track and manage the usage of vehicl...

Answered by AI

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Q2. Gate entry process Material management process 5S SAP process Main power handling

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Interview Preparation Tips

Interview preparation tips for other job seekers - Experience your confident

Executive Interview Questions & Answers

TVS Motor

Anonymous

posted on 3 Apr 2021

Interview Questionnaire

2 Questions

Q1. After getting job what you will do.

Add your answer

Q2. I am achieving your targets above the plan.Any incentive schemes available for achieving goals.

Ans.

Yes, we have incentive schemes for exceeding targets.

We offer bonuses for surpassing goals
We have a recognition program for top performers
We provide opportunities for career advancement
We offer additional vacation days for exceptional performance

Answered by AI

Add your answer

Executive Interview Questions & Answers

Mahindra & Mahindra

Anonymous

posted on 29 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. How do work in concern department

Add your answer

Q2. How much ctc in current organization

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Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for interview with positive Attitude and face interview without fear

Executive Interview Questions & Answers

Mahindra & Mahindra

Anonymous

posted on 7 Dec 2022

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(3 Questions)

Q1. Interview was done based on my academic performance, general question related to industry and software were asked, knowledge of SAP is must.

Add your answer

Q2. What is your name ?

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Q3. My name is batman !!

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Best of luck amigos !!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!

Executive Interview Questions & Answers

Mahindra & Mahindra

Anonymous

posted on 11 Jun 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

4-6 weeks

Result

Selected

I applied via Company Website and was interviewed before Jun 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Behavioral MCQ, Attitude check, functional fit.

Round 3 - One-on-one

(1 Question)

Q1. Past experience & Function related technical

Add your answer

Round 4 - One-on-one

(1 Question)

Q1. Functional Technical

Add your answer

Round 5 - HR

(1 Question)

Q1. Background check & cultural fit

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good work culture. Appraisal is dependent on your relation with superior.

Ashok Leyland Interview FAQs

What are the top questions asked in Ashok Leyland Service Executive interview?

Some of the top questions asked at the Ashok Leyland Service Executive interview -

Task@1-If Customer asked for feild support immediately Not satisfied with perfo...read more
Task@2- If Customer continuously ignoring you !How you handle this type of Cust...read more
Task@3- How to present DS in front of Fleet Custom...read more

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Ashok Leyland Service Executive Salary

based on 11 salaries

₹1.7 L/yr - ₹3 L/yr

28% less than the average Service Executive Salary in India

View more details

Ashok Leyland Salaries in India

Deputy Manager 1.2k salaries	₹0 L/yr - ₹0 L/yr
Assistant Manager 1.1k salaries	₹0 L/yr - ₹0 L/yr
Senior Officer 478 salaries	₹0 L/yr - ₹0 L/yr
Quality Inspector 469 salaries	₹0 L/yr - ₹0 L/yr
Quality Engineer 415 salaries	₹0 L/yr - ₹0 L/yr