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Ashok Leyland Service Executive Interview Questions and Answers
Ashok Leyland Service Executive Interview Experiences
1 interview found
Anonymous
I applied via Referral and was interviewed before Sep 2020. There were 5 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Task@1-If Customer asked for feild support immediately Not satisfied with performance..then how to tackle customer?
- Ans.
When a customer asks for immediate field support due to dissatisfaction with performance, it is important to empathize, prioritize their request, and communicate effectively.
Listen attentively to the customer's concerns and frustrations.
Express empathy and understanding for their dissatisfaction.
Assure the customer that their issue is being taken seriously and will be addressed promptly.
Prioritize the customer's reques...
- Q2. Task@2- If Customer continuously ignoring you !How you handle this type of Customer?
- Ans.
When a customer continuously ignores you, it is important to remain calm, persistent, and find alternative ways to communicate with them.
Stay calm and composed, avoiding any confrontations or arguments.
Try different communication channels such as email, text messages, or social media to reach out to the customer.
Personalize your approach by addressing their concerns and offering solutions.
Be persistent but not pushy, g...
- Q3. Task@3- How to present DS in front of Fleet Customer?
- Ans.
To present DS in front of Fleet Customer, focus on the benefits, features, and value it brings to their fleet operations.
Highlight the cost-saving potential of DS through improved fuel efficiency and maintenance planning.
Emphasize the real-time monitoring capabilities of DS for better fleet management and optimization.
Demonstrate how DS can enhance driver safety and reduce accidents through driver behavior analysis.
Pro...
Interview Preparation Tips
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Selected
I applied via Approached by Company and was interviewed before Apr 2022. There were 3 interview rounds.
1. Tell me about yourself
2.tell me about the project your current working
(1 Question)
- Q1. Salary discussions
(2 Questions)
- Q1. About The project had been worked before
- Q2. GD&T and Mechanical Properties
Interview Questionnaire
2 Questions
- Q1. After getting job what you will do.
- Q2. I am achieving your targets above the plan.Any incentive schemes available for achieving goals.
- Ans.
Yes, we have incentive schemes for exceeding targets.
We offer bonuses for surpassing goals
We have a recognition program for top performers
We provide opportunities for career advancement
We offer additional vacation days for exceptional performance
I applied via Walk-in and was interviewed before Aug 2021. There were 2 interview rounds.
Basic of diploma syllabus and General knowledge and letters.
(1 Question)
- Q1. Interduce your self? and many others question of syllabus of mechanical diploma engineering.
Interview Preparation Tips
(2 Questions)
- Q1. Skills and work
- Q2. Qualification
I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.
(2 Questions)
- Q1. How do work in concern department
- Q2. How much ctc in current organization
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed before Jun 2022. There were 5 interview rounds.
Behavioral MCQ, Attitude check, functional fit.
(1 Question)
- Q1. Past experience & Function related technical
(1 Question)
- Q1. Functional Technical
(1 Question)
- Q1. Background check & cultural fit
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Apr 2022. There were 2 interview rounds.
Previous company experience ,technical,SAP experience and inventory management
Material gap analyse , bom correction etc...
(2 Questions)
- Q1. How Many vehicle report in your company and how to manage receiving process reconcile process inventory control process
- Ans.
Our company manages a fleet of 100 vehicles and utilizes a systematic process for receiving, reconciling, and controlling inventory.
We have a total of 100 vehicles in our company's fleet.
We use a systematic process for receiving new vehicles into our inventory.
We have a reconciliation process in place to ensure accurate inventory records.
Inventory control measures are implemented to track and manage the usage of vehicl...
- Q2. Gate entry process Material management process 5S SAP process Main power handling
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Dec 2021. There were 2 interview rounds.
(3 Questions)
- Q1. Interview was done based on my academic performance, general question related to industry and software were asked, knowledge of SAP is must.
- Q2. What is your name ?
- Q3. My name is batman !!
Interview Preparation Tips
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Ashok Leyland Service Executive Reviews and Ratings
based on 5 reviews
Rating in categories
|
Assistant Manager
1.1k
salaries
|  ₹4.4 L/yr - ₹12 L/yr |
|
Deputy Manager
992
salaries
| ₹4.8 L/yr - ₹18 L/yr |
|
Senior Officer
512
salaries
| ₹3.1 L/yr - ₹8.5 L/yr |
|
Quality Inspector
465
salaries
| ₹1 L/yr - ₹3.2 L/yr |
|
Quality Engineer
397
salaries
| ₹1.1 L/yr - ₹4.5 L/yr |
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