Arya Collateral Warehousing Services Administration Executive Interview Questions and Answers

1st round interview with TM,
Attitude with customer, dealer, and seniors, with knowledge of area and product.

Q1. Ms Office package and internet access knowledge
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Q2. Why we select you for ths role
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Q3. How can you increase our sale
Ans. 
By identifying customer needs, building relationships, and offering personalized solutions.
• Conduct market research to identify customer needs and preferences.

• Build strong relationships with customers through regular communication and follow-up.

• Offer personalized solutions that meet the specific needs of each customer.

• Provide exceptional customer service to ensure customer satisfaction and loyalty.

• Collaborate with marke...read more
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Q1. Communication skills
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Q2. Customer interaction
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Q1. How to deal customer
Ans. 
To deal with customers effectively, listen actively, empathize, provide solutions, and follow up.
• Listen actively to understand customer needs and concerns

• Empathize with the customer's situation and show genuine care

• Provide personalized solutions that address the customer's specific needs

• Follow up with the customer to ensure satisfaction and build long-term relationships
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Q1. Tum iske pahle kis company mein the
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Q2. Tumhara experience kya hai
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Q1. Introduce yourself
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Maths and reasoning with full of basic questions in both sections.