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Apxor Customer Success Manager Interview Questions, Process, and Tips
Apxor Customer Success Manager Interview Experiences
1 interview found
Selected
I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.
(4 Questions)
- Q1. Tell me about yourself
- Q2. What made you to search for CSM role
- Ans.
Passion for building relationships and helping customers succeed
Enjoy working directly with customers to understand their needs and provide solutions
Strong communication and problem-solving skills
Previous experience in customer service or account management roles
Desire to make a positive impact and drive customer satisfaction
Excited about the opportunity to work in a dynamic and fast-paced environment
- Q3. What is biggest challenge in your previous job
- Q4. What makes you fit for this role?
(4 Questions)
- Q1. What is Mean Mode median?
- Ans.
Mean, mode, and median are measures of central tendency in statistics.
Mean is the average of a set of numbers, calculated by adding them all together and dividing by the total count.
Mode is the number that appears most frequently in a set of numbers.
Median is the middle number in a sorted list of numbers, or the average of the two middle numbers if there is an even count.
- Q2. What do you mean by funnels
- Ans.
Funnels refer to the stages that a customer goes through in the sales process, from initial awareness to making a purchase.
Funnels help visualize the customer journey and identify areas for improvement.
Common stages in a funnel include awareness, interest, consideration, intent, evaluation, and purchase.
Funnels can be used to track conversion rates at each stage and optimize marketing and sales strategies accordingly.
- Q3. What do you think are the KPIs for Edtech industry?
- Ans.
KPIs for Edtech industry include user engagement, retention rates, customer satisfaction, and revenue growth.
User engagement: Measure the level of interaction and activity of users on the platform.
Retention rates: Track how many users continue to use the platform over time.
Customer satisfaction: Gather feedback from users to assess their satisfaction with the product.
Revenue growth: Monitor the increase in revenue gene
- Q4. What do you mean by conversion rate?
- Ans.
Conversion rate refers to the percentage of users who take a desired action, such as making a purchase or signing up for a service, out of the total number of visitors to a website or landing page.
Conversion rate is calculated by dividing the number of conversions by the total number of visitors and multiplying by 100.
For example, if a website has 1000 visitors and 50 of them make a purchase, the conversion rate would ...
Skills evaluated in this interview
Customer Success Manager Jobs at Apxor
Top trending discussions
Interview questions from similar companies
(4 Questions)
- Q1. Tell me something about yourself?
- Ans. 1- Always start with your name, city where do you belong with current location of living. 2- Preceding with your current qualification or job experience alongwith some relevant skills, thereafter you could add some other expertise that relevant to JD (which have you applied for?) 3- Closed introduction with speaking about one best fit skill that extremely required for the position and you already have that skill. Thank...
- Q2. How did you know or get about this job position opening?
- Ans. Always keep it simple and short like I got to know about this position through my LinkedIn profile wherein I applied for the same.
- Q3. What do you know about Byjus or any company in which you have applied for job?
- Ans. Always speak about company vision and mission and some their best services along with brief details of their inception in the market. Tip:- Please go and do Google about company before an interview in which company you are going to get interview. And prepare bit yourself about this question.
- Q4. Why do you want to work in our company?
- Ans. Show your realistic interest in the form of some vision of your career matching with their company's mission and vision. Example:- I want to assist students in solving their queries with latest modern way of education system which is the foundation of byjus company to provide their students solution. Therefore I am able to see my goals matching with company and I really want to work without byjus as they always provid...
Interview Preparation Tips
Just be focused and be aware of Job Description that is it matching to your resume or not?
Then provide responses as per the situation and questions which would be asked in an interview.
All the very best!
Break a leg 😀
(2 Questions)
- Q1. What is sap successfactors?
- Ans.
SAP SuccessFactors is a cloud-based human capital management software that helps organizations manage their workforce effectively.
Cloud-based HR software
Helps manage employee data, performance, goals, and recruitment
Provides analytics and reporting tools
Integrates with other SAP modules like SAP HCM and SAP ERP
- Q2. Why sap successfactors is using?
- Ans.
SAP SuccessFactors is used for human capital management, talent management, and employee engagement.
SAP SuccessFactors helps organizations manage their workforce effectively
It provides tools for recruiting, onboarding, performance management, learning, and development
The platform offers analytics and insights to drive better decision-making
It enhances employee engagement and productivity
Selected
I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.
(1 Question)
- Q1. Question related S3, RI etc
Interview Preparation Tips
Interview Questionnaire
6 Questions
- Q1. Basic troubleshooting on servers
- Q2. How will you deal with irate cx
- Q3. WHY SHOULD WE HIRE YOU
- Q4. Rate yourself
- Q5. Pick a topic
- Q6. Your birth place
Interview Preparation Tips
Selected
(1 Question)
- Q1. Self introduction
(1 Question)
- Q1. Method of operation
(1 Question)
- Q1. Salary discussion
SAP Successfactors Consultant Interview Questions & Answers
Cognizant
Anonymous
posted on 12 Jul 2021
Interview Questionnaire
1 Question
- Q1. Role based permissions Configure business rule Business configuration Topics covered
subash p
(1 Question)
- Q1. Customer Success Behaviour Questions
(4 Questions)
- Q1. Tell me something about yourself?
- Ans. 1- Always start with your name, city where do you belong with current location of living. 2- Preceding with your current qualification or job experience alongwith some relevant skills, thereafter you could add some other expertise that relevant to JD (which have you applied for?) 3- Closed introduction with speaking about one best fit skill that extremely required for the position and you already have that skill. Thank...
- Q2. How did you know or get about this job position opening?
- Ans. Always keep it simple and short like I got to know about this position through my LinkedIn profile wherein I applied for the same.
- Q3. What do you know about Byjus or any company in which you have applied for job?
- Ans. Always speak about company vision and mission and some their best services along with brief details of their inception in the market. Tip:- Please go and do Google about company before an interview in which company you are going to get interview. And prepare bit yourself about this question.
- Q4. Why do you want to work in our company?
- Ans. Show your realistic interest in the form of some vision of your career matching with their company's mission and vision. Example:- I want to assist students in solving their queries with latest modern way of education system which is the foundation of byjus company to provide their students solution. Therefore I am able to see my goals matching with company and I really want to work without byjus as they always provid...
Interview Preparation Tips
Just be focused and be aware of Job Description that is it matching to your resume or not?
Then provide responses as per the situation and questions which would be asked in an interview.
All the very best!
Break a leg 😀
Selected
I applied via Walk-in and was interviewed before Feb 2023. There was 1 interview round.
(5 Questions)
- Q1. Personal information,last job experience,why you want to change the previous job,and some general knowledge
- Q2. Name,Adress,what i used to do previously and why i am joining this company,ctc,what is photosynthesis from science was asked
- Q3. Discussion about salary,company benifits
- Q4. Documentation send through mail
- Q5. Will be loyal to the company if any hardships comes around
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Apxor Customer Success Manager Interview Process
based on 1 interview
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