Anand Rathi Global Finance Accounts Manager Interview Questions and Answers for Experienced

Value addition to Annapurna Finance Pvt Ltd includes expanding services, improving customer experience, increasing profitability, and enhancing brand reputation.

• Introducing new financial products and services to cater to a wider range of customers

• Implementing technology solutions to streamline processes and improve efficiency

• Enhancing customer service through training programs and feedback mechanisms

• Increasing profitab...read more

Dealing with customers involves active listening, empathy, problem-solving, and effective communication.

• Listen actively to understand customer needs and concerns

• Show empathy and understanding towards customer's situation

• Offer solutions or alternatives to address customer issues

• Communicate clearly and professionally at all times

• Follow up to ensure customer satisfaction

Sourcing files involves identifying and obtaining relevant documents or information.

• Identify the specific files or documents needed for the task or project

• Utilize various sources such as databases, online repositories, and colleagues

• Request files from appropriate departments or individuals

• Organize and store files in a systematic manner for easy access

• Verify the accuracy and relevance of sourced files before using them

Risk based internal audit is an approach where audit resources are allocated based on the level of risk associated with different areas of the organization.

• Focuses on identifying and assessing risks that could impact the achievement of organizational objectives

• Prioritizes audit activities based on the level of risk involved

• Helps in ensuring that audit resources are utilized efficiently and effectively

• Involves developin...read more

RBI, ICAI, and IIA issue guidelines for internal audits.

• RBI guidelines focus on risk-based internal audit, independence of internal audit function, and reporting requirements.

• ICAI guidelines emphasize the importance of professional skepticism, objectivity, and confidentiality in internal audits.

• IIA guidelines stress the need for internal auditors to follow the International Standards for the Professional Practice of In