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Anakin Skywalker Customer Success Manager Interview Questions and Answers

Updated 26 Aug 2024

Anakin Skywalker Customer Success Manager Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 8 interview rounds.

Round 1 - Aptitude Test 

Simple Aptitude test

Round 2 - Coding Test 

SQL and Excel test based on pricing data

Round 3 - Technical 

(2 Questions)

  • Q1. Excel assignment walkthrough
  • Q2. SQL live coding
Round 4 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced Customer Success Manager with a passion for building strong relationships and driving customer satisfaction.

    • Over 5 years of experience in customer success roles

    • Skilled in onboarding, training, and retention strategies

    • Proven track record of increasing customer satisfaction and loyalty

    • Strong communication and problem-solving skills

    • Passionate about helping customers achieve their goals

  • Answered by AI
  • Q2. Background details
Round 5 - Technical 

(2 Questions)

  • Q1. Why this location
  • Ans. 

    I chose this location for its vibrant tech community, proximity to major clients, and excellent quality of life.

    • Vibrant tech community provides networking opportunities and access to industry events

    • Proximity to major clients allows for easy travel and in-person meetings

    • Excellent quality of life with great schools, parks, and cultural attractions

  • Answered by AI
  • Q2. Live SQL Coding
Round 6 - One-on-one 

(2 Questions)

  • Q1. Work style and ethic
  • Q2. Nature, passion, hobbies
Round 7 - HR 

(2 Questions)

  • Q1. Miscellaneous details
  • Q2. Question & Answer
Round 8 - HR 

(2 Questions)

  • Q1. Salary discussion
  • Q2. Organization rules

Interview questions from similar companies

I applied via Approached by Company and was interviewed before Mar 2017. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Its all about test strategy, estimate and automation
  • Q2. Specific to project and face to face discussion
  • Q3. Compensation and joining period

Interview Preparation Tips

General Tips: a delayed and lengthy process.
Skills: Analytical Skills, Presentation Skills
Duration: 1-3 Months

I applied via Walk-in and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Pronounciation of different words, twisters.
  • Q2. Why you want to join BPS

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be calm and confident, you will achieve if you are worthy. Speak clearly

Interview Questionnaire 

1 Question

  • Q1. Pathetic round: waste of time and energy spent -absolutely non Sense questions asked by the Sr Manager. Very bad listening skills

Interview Preparation Tips

Round: Resume Shortlist
Experience: No Comments Shortlisted properly

Round: Test
Experience: Project Management - went well

I applied via Referral and was interviewed before Nov 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell about yourself
  • Q2. What are your expectations from this job
  • Q3. What do you know about business of company
  • Q4. What are your preferred timings

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool and always smile

I applied via Company Website and was interviewed in Mar 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Questions which is frequently asked is . What challenges you have faced in as a project manager and how you mitigate that .

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to share the real time challenges and also tell how u came up with that ,

I applied via Company Website and was interviewed before Dec 2019. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. How do you define Digital Transformation strategy for a client ?
  • Ans. 

    Digital Transformation strategy for a client involves identifying areas of improvement and implementing technology solutions to enhance business operations.

    • Understand the client's business goals and objectives

    • Identify areas of improvement and pain points

    • Evaluate existing technology infrastructure

    • Develop a roadmap for implementing new technology solutions

    • Ensure alignment with business strategy and goals

    • Provide training ...

  • Answered by AI
  • Q2. Key challenges in stakeholder management - Pls do share from your experience.
  • Q3. What are the major challenges for today's PM's?

Interview Preparation Tips

Interview preparation tips for other job seekers - Q1. Answer - Please think the industry / sector that question refers and start from their current maturity on digital awareness and suggest 2 to 3 strategic initiatives.
Q2. Answer - Manage them based on the stakeholder analysis and their interest towards the project phases and remove the gaps to make them intact till project closure.
Q3. Answer - Constant change from internal / external business environment lead to change in requirement thus expansion of scope results in revised project planning. Agile Scrum methodologies would help to solve these challenges through constant solution deliverable within a short time frame.

I applied via Referral and was interviewed before May 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic Level interview questions

Interview Preparation Tips

Topics to prepare for HCLTech Associate Manager interview:
  • Uipath
Interview preparation tips for other job seekers - As this is a huge Service Based MNC. Everything depends on the project that you are in.

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Why do u want to join accenture

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive and confident with your answers

I applied via Naukri.com and was interviewed in Aug 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About Project Management practice and interpersonal skills. Not many questions on a specific technology.

Interview Preparation Tips

Interview preparation tips for other job seekers - No need to get into the technical details of the projects that we handled in our previous organization unless asked about. Just an overview should be enough, just to give an insight on the Solution document & Project plan.

Answer to the point and keep the answers short, chrisp and clear. Interviewer will not have all day to listen to stories. Short & precise answers will gain the interviewer's confidence.

Anakin Skywalker Interview FAQs

How many rounds are there in Anakin Skywalker Customer Success Manager interview?
Anakin Skywalker interview process usually has 8 rounds. The most common rounds in the Anakin Skywalker interview process are Technical, One-on-one Round and HR.
What are the top questions asked in Anakin Skywalker Customer Success Manager interview?

Some of the top questions asked at the Anakin Skywalker Customer Success Manager interview -

  1. Excel assignment walkthro...read more
  2. Miscellaneous deta...read more
  3. SQL live cod...read more

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Anakin Skywalker Customer Success Manager Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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