American EPay Interview Questions and Answers

Q1. Could you provide a description of yourself and an overview of your career accomplishments?
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Q2. What are your reasons for wanting to leave your current company?
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Q3. What are your salary expectations?
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Q1. Interviewer will describe the scenario and discuss the UX terminologies?
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Q2. Whiteboarding conducted
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Q1. Tech questions and UX related questions were asked
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Q1. Manager Round was conducted
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Q1. Trail balance Corp chat
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Q2. Team handling situations based question
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Q1. What does S/4 HANA implementation involve?
Ans. 
S/4 HANA implementation involves migrating business processes to SAP's latest ERP system for improved efficiency and real-time analytics.
• Data migration from legacy systems to S/4 HANA

• Business process reengineering to align with S/4 HANA functionalities

• Customization and configuration of S/4 HANA modules

• Training employees on using the new system effectively

• Testing and validation of the implemented solution
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Q2. What is the process for setting up a master data set?
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Setting up a master data set involves identifying data sources, cleansing data, defining data attributes, and establishing data governance.
• Identify all relevant data sources that will be included in the master data set

• Cleanse the data to ensure accuracy and consistency

• Define data attributes such as data types, formats, and relationships

• Establish data governance policies and procedures to maintain data quality and integ
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Q1. Royalty process
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Q2. Intercompany pricing process
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Q1. Team handing Experience and salary discussion
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Q1. Voice and non voice processing?
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Q2. Voice and non voice difference?
Ans. 
Voice involves speaking directly with customers, while non-voice involves communicating through written messages or emails.
• Voice involves speaking with customers over the phone or in person

• Non-voice involves communicating through written messages, emails, or chat

• Voice requires good verbal communication skills, while non-voice requires good written communication skills
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Q3. What is the voice and non voice processing and it roles ?
Ans. 
Voice processing involves handling customer queries through phone calls, while non-voice processing involves handling queries through emails, chat, etc.
• Voice processing involves interacting with customers over the phone

• Non-voice processing involves handling customer queries through emails, chat, social media, etc.

• Roles in voice processing include answering calls, providing assistance, resolving issues verbally

• Roles in ...read more
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Q4. What about your company ?
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Q5. How to d discuss about the customer care ?
Ans. 
Discussing customer care involves addressing customer needs, resolving issues, and providing excellent service.
• Listen actively to customer concerns

• Empathize with the customer's situation

• Offer solutions or alternatives to resolve issues

• Provide clear and concise information

• Follow up to ensure customer satisfaction
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Non voice, voice process to customer care every customer problems can solutions him

Q1. What is an abstract class?
Ans. 
An abstract class is a class that cannot be instantiated and may contain abstract methods that must be implemented by its subclasses.
• Cannot be instantiated directly

• May contain abstract methods

• Used as a blueprint for other classes
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Q2. What is abstraction?
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Abstraction is the process of hiding complex details and showing only the essential features of an object or system.
• Abstraction allows us to focus on what an object does, rather than how it does it

• It helps in simplifying complex systems by breaking them down into smaller, more manageable parts

• Examples of abstraction include using a car without needing to understand its internal combustion engine, or using a smartphone
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Q3. Best sorting algo?time complexity of it?
Ans. 
QuickSort is one of the best sorting algorithms with an average time complexity of O(n log n).
• QuickSort is a divide and conquer algorithm that works by selecting a 'pivot' element and partitioning the array around the pivot.

• It has an average time complexity of O(n log n) and a worst-case time complexity of O(n^2).

• Example: ['apple', 'banana', 'cherry', 'date', 'fig'] can be sorted using QuickSort.

• Example: ['3', '1', '4'...read more
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Q4. You have been provided a sorted list time complexity achieved after we apply bubble sorting
Ans. 
Bubble sorting has a time complexity of O(n^2) for a sorted list.
• Bubble sorting has a worst-case time complexity of O(n^2) for a sorted list.

• The time complexity does not change even if the list is already sorted.

• Example: If we have a sorted list of size n, bubble sorting will still take O(n^2) time.
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Q1. Have you ever been to a state other than jharkhand?
Ans. 
Yes, I have been to multiple states other than Jharkhand.
• I have traveled to states like Maharashtra, Karnataka, and Tamil Nadu for work and leisure.

• I have visited tourist destinations in states like Rajasthan, Kerala, and Himachal Pradesh.

• I have family in states like Uttar Pradesh, Bihar, and West Bengal, which I have visited multiple times.
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Q1. GDS Commands
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Q2. Airline Terminals and Airport Codes
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Sabre Commands to Check Availability

Blocking and Booking Tickets

Commands to Check Fare rules

Checking Availability

Infant and Child title

Q1. About Airport Terminals
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Q2. About Encode and Decode in GDS
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Q1. Phone interview
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Q1. Project technical questions
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Q1. Project technical based question
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Q1. Behavioural based questions
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Q1. Qualification about me and my previous work experience
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I have a Bachelor's degree in Accounting and 3 years of experience as an Accounts Assistant at XYZ Company.
• Bachelor's degree in Accounting

• 3 years of experience as an Accounts Assistant at XYZ Company

• Proficient in financial analysis and reporting

• Strong attention to detail and accuracy

• Experience with accounting software such as QuickBooks
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Q2. Previous experience about small shops andcompanybrands
Ans. 
I have previous experience working with small shops and company brands, handling accounts and financial transactions.
• Managed accounts payable and receivable for a small boutique clothing store

• Handled payroll and tax filings for a local restaurant chain

• Assisted in budgeting and financial analysis for a startup tech company
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Q1. About Your project
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Q2. CI/CD,AWS,Docker
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Q3. Any certification
Ans. 
Yes, I have obtained the AWS Certified DevOps Engineer - Professional certification.
• Obtained AWS Certified DevOps Engineer - Professional certification

• Certification validates expertise in implementing and managing continuous delivery systems on AWS

• Demonstrates ability to automate security controls, governance processes, and compliance validation
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Q1. Projects,Platforms,Docker
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Q2. About your skills in platforms
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