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Amazon Transportation Services Customer Service Representative Interview Questions and Answers

Updated 15 Aug 2024

Amazon Transportation Services Customer Service Representative Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic English language test

Round 2 - HR 

(2 Questions)

  • Q1. Basic Introduction
  • Q2. Role and responsibility in previous organization
  • Ans. 

    Handled customer inquiries, resolved issues, and provided product information in a timely and professional manner.

    • Managed high volume of incoming calls and emails

    • Assisted customers with placing orders and tracking shipments

    • Resolved customer complaints and issues to ensure customer satisfaction

    • Provided product knowledge and recommendations to customers

    • Collaborated with other departments to address customer concerns

  • Answered by AI

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself? Why should we hire you? Do you know eob?
  • Q2. What was your last job?

Interview Questionnaire 

1 Question

  • Q1. More about Inventory More Picking Packing and Putting

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview
Round 1 - Other 

(1 Question)

  • Q1. 1year experience
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.

I applied via Naukri.com and was interviewed in Nov 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is Job description ?
  • Ans. 

    A job description is a document that outlines the duties, responsibilities, qualifications, and requirements of a particular job.

    • Job title and summary

    • Key responsibilities and duties

    • Qualifications and requirements

    • Salary and benefits

    • Reporting structure

    • Examples: Software Engineer, Marketing Manager, Sales Associate

  • Answered by AI
  • Q2. Why we hire you ? What is your strength & weekness ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Already read role & responsibility . Basis KPI.. warehouse metric
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Asked very basic questions of sql any one who has experience of 1 year should be able to do that

Interview Preparation Tips

Interview preparation tips for other job seekers - NA
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Supply chain process
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - regulatry complince 

(1 Question)

  • Q1. Export regarding question are done custom realated qurstion are done requlatry question are done
Round 2 - excel test 

(1 Question)

  • Q1. Complete excel test

Interview Preparation Tips

Topics to prepare for Delhivery Senior Executive interview:
  • Customs
  • Regulatory
Interview preparation tips for other job seekers - last movement position went on hold
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. Hi tell about your self

I was interviewed before Jan 2021.

Round 1 - Aptitude Test 

Interview Preparation Tips

Topics to prepare for Ekart Logistics Senior Executive interview:
  • Bsc
  • Biology
Interview preparation tips for other job seekers - I am very happy for this job i do the best for this job
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Amazon Transportation Services Interview FAQs

How many rounds are there in Amazon Transportation Services Customer Service Representative interview?
Amazon Transportation Services interview process usually has 2 rounds. The most common rounds in the Amazon Transportation Services interview process are Aptitude Test and HR.

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Amazon Transportation Services Customer Service Representative Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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13% less than the average Customer Service Representative Salary in India
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Amazon Transportation Services Customer Service Representative Reviews and Ratings

based on 2 reviews

3.7/5

Rating in categories

4.0

Skill development

4.3

Work-life balance

4.3

Salary

3.0

Job security

4.3

Company culture

4.0

Promotions

3.1

Work satisfaction

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