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Amazon Transportation Services

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4.2

based on 2.5k Reviews

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Amazon Transportation Services Customer Service Representative Interview Questions and Answers

Updated 15 Aug 2024

Amazon Transportation Services Customer Service Representative Interview Experiences

1 interview found

Customer Service Representative Interview Questions & Answers

user image M Uraif

posted on 15 Aug 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic English language test

Round 2 - HR 

(2 Questions)

  • Q1. Basic Introduction
    • Add your answer
  • Q2. Role and responsibility in previous organization
  • Ans. 

    Handled customer inquiries, resolved issues, and provided product information in a timely and professional manner.

    • Managed high volume of incoming calls and emails

    • Assisted customers with placing orders and tracking shipments

    • Resolved customer complaints and issues to ensure customer satisfaction

    • Provided product knowledge and recommendations to customers

    • Collaborated with other departments to address customer concerns

    • Answered by AI
    Add your answer

Interview questions from similar companies

Customer Service Representative Interview Questions & Answers

FedEx Express user image nabeeha

posted on 17 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Round 1 - interview 

(1 Question)

  • Q1. Can you describe the fedex history
  • Ans. 

    FedEx is a global courier delivery services company founded in 1971.

    • Founded in 1971 by Frederick W. Smith

    • Originally named Federal Express

    • Revolutionized the industry with overnight delivery services

    • Expanded globally through acquisitions like TNT Express

    • Answered by AI
    Add your answer

Customer Service Representative Interview Questions & Answers

DP World user image Anonymous

posted on 19 Feb 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What you know about DPWorld ABout logistics
    • Add your answer

Customer Service Representative Interview Questions & Answers

IKS Health user image Anonymous

posted on 7 Jun 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself? Why should we hire you? Do you know eob?
    • Add your answer
  • Q2. What was your last job?
    • Add your answer

Sales Representative Interview Questions & Answers

McDonald's user image Anonymous

posted on 28 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Coding test linked list

Round 2 - Group Discussion 

Environment green greenery

Customer Service Representative Interview Questions & Answers

FedEx Express user image Anonymous

posted on 21 Nov 2022

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

General aptitude test and general questions on the job role

Round 3 - HR 

(2 Questions)

  • Q1. Gerenal HR test and salary questions
    • Add your answer
  • Q2. Another about the salary
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and nice ambience . Good to work with

Customer Service Representative Interview Questions & Answers

DP World user image Anonymous

posted on 19 Feb 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What you know about DPWorld ABout logistics
    • Add your answer

Customer Service Representative Interview Questions & Answers

IKS Health user image Anonymous

posted on 7 Jun 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself? Why should we hire you? Do you know eob?
    • Add your answer
  • Q2. What was your last job?
    • Add your answer

Customer Service Representative Interview Questions & Answers

FedEx Express user image Anonymous

posted on 21 Dec 2021

I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions are asked about myself, previous experience etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with any topic of your choice to speak for 2 to 3 minutes.

Customer Service Representative Interview Questions & Answers

FedEx Express user image nabeeha

posted on 17 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Round 1 - interview 

(1 Question)

  • Q1. Can you describe the fedex history
  • Ans. 

    FedEx is a global courier delivery services company founded in 1971.

    • Founded in 1971 by Frederick W. Smith

    • Originally named Federal Express

    • Revolutionized the industry with overnight delivery services

    • Expanded globally through acquisitions like TNT Express

    • Answered by AI
    Add your answer
More about working at Amazon Transportation Services

Amazon Transportation Services Interview FAQs

How many rounds are there in Amazon Transportation Services Customer Service Representative interview?
Amazon Transportation Services interview process usually has 2 rounds. The most common rounds in the Amazon Transportation Services interview process are Aptitude Test and HR.

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Amazon Transportation Services Interviews By Designations

Interview Questions for Popular Designations

Amazon Transportation Services Customer Service Representative Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Amazon Transportation Services Customer Service Representative Salary
based on 4 salaries
₹2.1 L/yr - ₹4.1 L/yr
13% less than the average Customer Service Representative Salary in India
View more details

Amazon Transportation Services Customer Service Representative Reviews and Ratings

based on 2 reviews

3.7/5

Rating in categories

4.0

Skill development

4.3

Work-life balance

4.3

Salary

3.0

Job security

4.3

Company culture

4.0

Promotions

3.1

Work satisfaction

Explore 2 Reviews and Ratings
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