Amazon HR Associate Interview Questions and Answers

Voice , written test which were very easy to clear for anyone

Q1. They will ask about diff situtaion which Star soruation , task, action, resolution so be prepared to answer these situtaion expeirnces.
Add your answer
Q2. How would hamdle a tough customer who is very rude or reluctant. How will you tackle situation in pressure.
Ans. 
I would remain calm and professional, actively listen to their concerns, and try to find a solution that meets their needs.
• Acknowledge their frustration and apologize for any inconvenience they may have experienced.

• Listen actively to their concerns and try to understand their perspective.

• Remain calm and professional, even if the customer becomes hostile or aggressive.

• Offer potential solutions or alternatives that may m...read more
Answered by AI
Add your answer
Q3. How will you convince the customer who is very frustated?
Ans. 
I will empathize with the customer and offer a solution to their problem.
• Listen actively to the customer's concerns and frustrations.

• Acknowledge their feelings and apologize for any inconvenience caused.

• Offer a solution to their problem and explain how it will resolve their issue.

• Provide exceptional customer service and follow up to ensure their satisfaction.

• Thank them for their patience and understanding.
Answered by AI
Add your answer
Q4. Speak about your challenges in job and how did yoi overcome them?
Ans. 
I faced challenges in managing a diverse team and resolved them through effective communication and team-building strategies.
• Managing a diverse team with different work styles and cultural backgrounds

• Overcoming communication barriers by actively listening and seeking feedback

• Implementing team-building activities to foster collaboration and trust

• Resolving conflicts by promoting open dialogue and finding win-win solution
Answered by AI
Add your answer
Q5. Did anyone from your collegue challenge you?
Ans. 
Yes, a colleague challenged me during a team meeting.
• During a team meeting, my colleague challenged my proposal for a new employee training program.

• They questioned the effectiveness of the program and suggested alternative approaches.

• We had a healthy discussion and I appreciated their input.

• In the end, we reached a consensus and made adjustments to the program based on their suggestions.
Answered by AI
Add your answer

Q1. Basic English like correct the sentence, fill in the blanks
Add your answer
Q2. Choose sentence with correct punctuation
Ans. 
The correct sentence is: I am excited to start my new job at the company.
• Check for correct capitalization and punctuation

• Ensure proper grammar and sentence structure

• Review for any spelling errors
Answered by AI
Add your answer

Basic aptitude & reasoning

Q1. Time, distance & speed, average, percentage, profit & loss
Add your answer
Q2. Series, coding decoding,analogy, arthematic reasoning
Add your answer

Versant test on English comprehension, quant and DI

Q1. Tell me what you did in your previous job
Add your answer

Q1. Tell me a difficult situation you faced with a customer
Add your answer

Q1. What is your current Role
Ans. HR Recruiter in Biztegy Analytics inc
Answered by Rama Durga Lakshmi Kamidi
Add your answer
Q2. What is your previous job roles and responsibilities
Ans. I worked as a Senior Team Leader in TEAMLINK consultants. My roles are taking daily work report from Team Leaders and submit those reports to the CEO sir. And taking meetings with Team Leaders daily regards Recruiter work scenarios.
Answered by Rama Durga Lakshmi Kamidi
Add your answer
Q3. How much experience do you have
Add your answer

Q1. Grammatical Test
Add your answer