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Amazon Support Engineer Interview Questions and Answers

Updated 11 Dec 2024

Amazon Support Engineer Interview Experiences

7 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. Previous Company Experience
  • Q2. Product Architecture
  • Q3. Unix commands like sed, awk,
Round 2 - Technical 

(2 Questions)

  • Q1. Check if a String is palindrome
  • Ans. 

    A palindrome is a word, phrase, number, or other sequence of characters that reads the same forward and backward.

    • Check if the string is equal to its reverse to determine if it is a palindrome.

    • Ignore spaces and punctuation when checking for palindromes.

    • Convert the string to lowercase to ensure case-insensitive comparison.

  • Answered by AI
  • Q2. Prime number program
  • Ans. 

    A prime number program checks if a given number is only divisible by 1 and itself.

    • Create a function that takes a number as input

    • Iterate from 2 to the square root of the number and check for divisibility

    • If the number is only divisible by 1 and itself, it is a prime number

  • Answered by AI

Skills evaluated in this interview

ServiceNow

Our employees have rated us 4.1 on AmbitionBox

Join a company where our employee's ratings speak volumes.

Support Engineer Interview Questions & Answers

user image Aditi Saxena

posted on 11 Dec 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Medium java question asked

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Q4. Write a SOQL query Accounts and it's related contact.
Q5. What is proxy & basic networking commands & networking de ... read more
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - Aptitude Test 

Average qos , duration 3 hours debug qos included

Round 2 - Coding Test 

Array and string mostly: medium

Support Engineer Interview Questions & Answers

user image Mathew Jose

posted on 29 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Basic Linux commands

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Support Engineer Interview Questions & Answers

user image Vanshika Kabra

posted on 13 Oct 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. 1. Introduction 2. Coding question on 2D matrix 3. Coding question 2 sum
Round 3 - Technical 

(1 Question)

  • Q1. 1. Introduction 2. Ask about my project 3. coding question
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Careers and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Coding Test 

Basic coding questions

Round 2 - Trouble shooting and debugging 

(1 Question)

  • Q1. Basic trouble shooting questions were asked. Answer them in systematic approach.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong with fundamentals

Support Engineer Jobs at Amazon

View all

Support Engineer Interview Questions & Answers

user image Giridhar kompally

posted on 15 Aug 2022

Round 1 - Coding Test 

Longest common sequence

Round 2 - Technical 

(1 Question)

  • Q1. Reverse of linked list
  • Ans. 

    Reverse a linked list by changing the direction of its pointers.

    • Iteratively swap the next and previous pointers of each node until the end is reached.

    • Recursively swap the next and previous pointers of each node until the end is reached.

    • Use a stack to push each node onto it and then pop them off in reverse order, changing the pointers as you go.

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Why should we hir you?
  • Ans. 

    I have the technical skills, experience, and passion for solving complex problems that make me the ideal candidate for this role.

    • I have a strong background in technical support and troubleshooting.

    • I am skilled in diagnosing and resolving software and hardware issues.

    • I have excellent communication and interpersonal skills, allowing me to effectively communicate with customers and colleagues.

    • I am a quick learner and can ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Get Grip on DS and core subjects like RDBMS , operating system , Linux programming , Software enginnering

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Level order tree traversal
  • Q2. Find the pair element from the array
  • Ans. 

    Find the pair element from the array

    • Iterate through the array and use a hashmap to store elements and their counts

    • Check if the current element's complement exists in the hashmap

    • Return the pair if found, otherwise return null

  • Answered by AI

Skills evaluated in this interview

I was interviewed before May 2016.

Interview Questionnaire 

4 Questions

  • Q1. Tell us about yourself
  • Ans. 

    I am a passionate software engineer with experience in developing web applications and a strong background in computer science.

    • Experienced in developing web applications using technologies such as HTML, CSS, JavaScript, and React

    • Strong background in computer science with knowledge of data structures and algorithms

    • Proficient in programming languages such as Java, Python, and C++

    • Familiar with Agile development methodolog

  • Answered by AI
  • Q2. Why Flipkart
  • Ans. 

    Flipkart is a leading e-commerce platform in India with a strong focus on technology and innovation.

    • Flipkart offers a challenging and dynamic work environment for software engineers.

    • The company has a strong reputation for investing in technology and innovation.

    • Flipkart has a large user base and offers opportunities to work on a variety of projects.

    • The company has a strong focus on customer satisfaction and user experie...

  • Answered by AI
  • Q3. Are you comfortable to reallocate
  • Ans. 

    Yes, I am comfortable with reallocating as needed.

    • I am flexible and adaptable to changing circumstances.

    • I have experience working in dynamic environments where priorities can shift.

    • I am willing to take on new challenges and responsibilities as required.

  • Answered by AI
  • Q4. Why should we hire you
  • Ans. 

    I have a strong technical background, excellent problem-solving skills, and a proven track record of delivering high-quality software.

    • Extensive experience in software development, including proficiency in multiple programming languages such as Java, Python, and C++

    • Strong problem-solving skills demonstrated through successful completion of complex projects

    • Proven track record of delivering high-quality software on time a...

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: 2 problem statements to be coded using any language
Tips: Focussed on string manipulations and enormous data size handling
Duration: 1 hour 30 minutes
Total Questions: 2

Skills: C/C++
College Name: Guru Premsukh Memorial College of Engineering

Software Engineer Interview Questions & Answers

Snapdeal user image Sarvesh Maheshwari

posted on 10 Apr 2015

Interview Questionnaire 

9 Questions

  • Q1. Calculate the level sum of the binary tree
  • Ans. 

    Calculate the level sum of a binary tree.

    • Traverse the tree level by level using BFS

    • Add the values of nodes at each level

    • Store the level sum in an array

    • Return the array of level sums

  • Answered by AI
  • Q2. Defective ball puzzle problem
  • Q3. Some basic problems (OOP concept,basic datastructures)
  • Q4. Vertical sum of binary tree
  • Ans. 

    Vertical sum of binary tree is the sum of all nodes in each vertical line of the tree.

    • Traverse the tree in-order and keep track of the horizontal distance of each node from the root.

    • Use a hash table to store the sum of nodes at each horizontal distance.

    • Recursively traverse the left and right subtrees and update the hash table accordingly.

  • Answered by AI
  • Q5. Questions on TCP/IP, Database, OS, Data-structures, (and on many more which you studied in your whole college life)
  • Q6. Calculate the top 10 words , which comes frequently in 1 hour time span , on facebook, (dynamically)
  • Ans. 

    Calculate top 10 frequently used words on Facebook in 1 hour dynamically.

    • Use Facebook API to fetch data

    • Implement a script to count word frequency

    • Sort the words based on frequency and return top 10

  • Answered by AI
  • Q7. Tell About Yourself
  • Ans. 

    I am a software engineer with experience in developing web applications and a passion for problem-solving.

    • Proficient in programming languages such as Java, Python, and JavaScript

    • Experience with front-end frameworks like React and Angular

    • Familiarity with back-end technologies such as Node.js and Spring Boot

    • Strong understanding of data structures and algorithms

    • Ability to work collaboratively in a team environment

  • Answered by AI
  • Q8. Family Background
  • Q9. Number of rectangles/squares in chess board
  • Ans. 

    There are 204 squares and 1296 rectangles on a standard 8x8 chess board.

    • The number of squares can be calculated using the formula n(n+1)(2n+1)/6, where n is the number of rows/columns.

    • The number of rectangles can be calculated using the formula n(n+1)m(m+1)/4, where n and m are the number of rows and columns respectively.

    • For an 8x8 chess board, there are 64 squares of size 1x1, 49 squares of size 2x2, 36 squares of siz...

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: There were 22 MCQ questions  on the technical .while 3 questions were of coding type .1.check for balanced parentheses in an expression2. Find out next higher number with same set of digits3. Doesn't Remember.
Tips: MCQ questions were not time consuming , so try to do that questions in less time , so you will get enough time for coding questions.
Duration: 90 minutes
Total Questions: 25

Round: Technical Interview
Experience: My experience was very awesome , i answered all the questions , although in starting i was very nervous , so at starting interviewer help me get my confidence, interviewer was very helpful.
Tips: Don't get panic. Just listen the questions carefully and then answer it.

Round: Technical Interview
Experience: I was not confident while answering Q3, and my answer was not appropriate, though after with little help of interviewer i got the answer properly.

Round: HR Interview
Tips: Keep confidence and show them good communication skills.Previous round's performance also matters in this rounds

College Name: NIT JALANDHAR
Funny Moments: In H.R. RoundOne of my friend was interviewed before me, so he told me the questions,H.R. asked him, and one of them was, number of squares in chess board, and then there was my turn for H.R. interview, i went, and he asked me , In chess board , there are how many , before completing his question i answered,204,  while his question was , how many rectangles,  "ye question pakka tune apne friend se pucha hoga :p " then we passed smiles, but i gave him proper solution of calculation of 204, and then answered my question too.

Skills evaluated in this interview

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Amazon Interview FAQs

How many rounds are there in Amazon Support Engineer interview?
Amazon interview process usually has 2 rounds. The most common rounds in the Amazon interview process are Technical, Coding Test and HR.
How to prepare for Amazon Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon. The most common topics and skills that interviewers at Amazon expect are Troubleshooting, Debugging, Python, UNIX and Medical Coding.
What are the top questions asked in Amazon Support Engineer interview?

Some of the top questions asked at the Amazon Support Engineer interview -

  1. Check if a String is palindr...read more
  2. reverse of linked l...read more
  3. Prime number prog...read more

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Amazon Support Engineer Interview Process

based on 7 interviews

1 Interview rounds

  • Coding Test Round
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Amazon Support Engineer Salary
based on 169 salaries
₹4.9 L/yr - ₹17.1 L/yr
54% more than the average Support Engineer Salary in India
View more details

Amazon Support Engineer Reviews and Ratings

based on 25 reviews

4.1/5

Rating in categories

3.8

Skill development

3.4

Work-life balance

3.9

Salary

3.4

Job security

4.1

Company culture

3.3

Promotions

3.7

Work satisfaction

Explore 25 Reviews and Ratings
IT Support Eng II, OTS Field IT

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1-6 Yrs

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Support Engineer, Amazon

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1-6 Yrs

₹ 3.7-17.5 LPA

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