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Amazon Support Engineer Interview Questions and Answers

Updated 11 Dec 2024

Amazon Support Engineer Interview Experiences

7 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. Previous Company Experience
  • Q2. Product Architecture
  • Q3. Unix commands like sed, awk,
Round 2 - Technical 

(2 Questions)

  • Q1. Check if a String is palindrome
  • Ans. 

    A palindrome is a word, phrase, number, or other sequence of characters that reads the same forward and backward.

    • Check if the string is equal to its reverse to determine if it is a palindrome.

    • Ignore spaces and punctuation when checking for palindromes.

    • Convert the string to lowercase to ensure case-insensitive comparison.

  • Answered by AI
  • Q2. Prime number program
  • Ans. 

    A prime number program checks if a given number is only divisible by 1 and itself.

    • Create a function that takes a number as input

    • Iterate from 2 to the square root of the number and check for divisibility

    • If the number is only divisible by 1 and itself, it is a prime number

  • Answered by AI

Skills evaluated in this interview

Support Engineer Interview Questions & Answers

user image Aditi Saxena

posted on 11 Dec 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Medium java question asked

Support Engineer Interview Questions Asked at Other Companies

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Q4. Write a SOQL query Accounts and it's related contact.
Q5. What is proxy & basic networking commands & networking de ... read more
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - Aptitude Test 

Average qos , duration 3 hours debug qos included

Round 2 - Coding Test 

Array and string mostly: medium

Support Engineer Interview Questions & Answers

user image Mathew Jose

posted on 29 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Basic Linux commands

Amazon interview questions for designations

 Technical Support Engineer

 (15)

 Cloud Support Engineer

 (7)

 Engineer- Customer Support

 (3)

 Desktop Support Engineer

 (3)

 Application Support Engineer

 (1)

 Coustomer Support Engineer

 (1)

 Support Engineer 2

 (1)

 Software Support Engineer

 (1)

Support Engineer Interview Questions & Answers

user image Vanshika Kabra

posted on 13 Oct 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. 1. Introduction 2. Coding question on 2D matrix 3. Coding question 2 sum
Round 3 - Technical 

(1 Question)

  • Q1. 1. Introduction 2. Ask about my project 3. coding question
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Careers and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Coding Test 

Basic coding questions

Round 2 - Trouble shooting and debugging 

(1 Question)

  • Q1. Basic trouble shooting questions were asked. Answer them in systematic approach.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong with fundamentals

Support Engineer Jobs at Amazon

View all

Support Engineer Interview Questions & Answers

user image Giridhar kompally

posted on 15 Aug 2022

Round 1 - Coding Test 

Longest common sequence

Round 2 - Technical 

(1 Question)

  • Q1. Reverse of linked list
  • Ans. 

    Reverse a linked list by changing the direction of its pointers.

    • Iteratively swap the next and previous pointers of each node until the end is reached.

    • Recursively swap the next and previous pointers of each node until the end is reached.

    • Use a stack to push each node onto it and then pop them off in reverse order, changing the pointers as you go.

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Why should we hir you?
  • Ans. 

    I have the technical skills, experience, and passion for solving complex problems that make me the ideal candidate for this role.

    • I have a strong background in technical support and troubleshooting.

    • I am skilled in diagnosing and resolving software and hardware issues.

    • I have excellent communication and interpersonal skills, allowing me to effectively communicate with customers and colleagues.

    • I am a quick learner and can ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Get Grip on DS and core subjects like RDBMS , operating system , Linux programming , Software enginnering

Skills evaluated in this interview

Interview questions from similar companies

Interview Questionnaire 

3 Questions

  • Q1. Some question on KMP
  • Q2. Simulation Question
  • Q3. Topological Sort Question

Interview Preparation Tips

Round: Test
Experience: Simple
Tips: Online Coding Questions
Duration: 60 minutes

Round: Technical Interview
Experience: Moderately difficult
Tips: Thorough understanding of all the algorithms is required.

Round: Technical Interview
Experience: Easy
Tips: Need to start a question afresh without attacking it the way you have solved questions in the past

Round: Technical Interview
Experience: Easy/moderately difficult
Tips: The idea was not that easy to click.

Skills: Coding
College Name: IIT BOMBAY
Motivation: Facebook has revolutionised social networking.

Interview Preparation Tips

Round: CODING ROUND
Experience: In the coding round there were 3 questions to be solved in about 3 hrs.

Round: HR Interview
Experience: Expect the usual crazy questions like "Why LinkedIn?" and if you are already placed, be ready to give a proper justification for "Why LinkedIn and not XYZ?" so on. Be cool, you need not be accurate. Be well prepared with your resume and expect questions from them.
Tips: For the interview, just be confident and have a good resume ready with you.

Round: Other Interview
Experience: Coding Interview:
Simple coding questions. Make sure you first explain the logic to them and then you may be asked to write the code for it on the board using any language of your choice. Syntax is not a big deal, but don't make any logical errors. They are very friendly and may suggest certain solutions of their own. Make sure you can grasp them quickly. Find faults in your own code before they find it. Always try to give the best optimal solution. In case you are unable to do so then suggest possible improvements.

Round: Other Interview
Experience: Design Interview:
Some people may find this round a bit uneasy. But this round tests how good you are at designing solutions to problems. Most of the candidates were asked to build an online gaming system. And then they keep adding extra constraints and ideas and see if you can integrate them to your design. Database knowledge may be tested. They may also ask questions pertaining to you projects listed in your resume.

General Tips: An updated LinkedIn account with decent connections. ;)
Skill Tips: Be very strong with your coding ability. Whenever you code, do follow some standard procedures and make the code look simple and structured. Whenever you solve a coding question make sure you answer it completely for all the test cases. Partial results will only indicate that there is something wrong with the logic. Try to solve a complete question rather than multiple questions with partial results.
College Name: NIT SURATHKAL

Interview Preparation Tips

General Tips: It might help in general to try to become a better developer at all times. One way to get good at it is to really enjoy what you do!Do random projects, use linux, Read Hacker News (-----/)  daily and wear hippie computer t-shirts (:-P) - Interviewers really LOVE talking about these, especially HR rounds (my HR interviewer was also a programmer).
College Name: NIT SURATHKAL

Amazon Interview FAQs

How many rounds are there in Amazon Support Engineer interview?
Amazon interview process usually has 2 rounds. The most common rounds in the Amazon interview process are Technical, Coding Test and HR.
How to prepare for Amazon Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon. The most common topics and skills that interviewers at Amazon expect are Troubleshooting, Debugging, Python, UNIX and CCTV Monitoring.
What are the top questions asked in Amazon Support Engineer interview?

Some of the top questions asked at the Amazon Support Engineer interview -

  1. Check if a String is palindr...read more
  2. reverse of linked l...read more
  3. Prime number prog...read more

Tell us how to improve this page.

Amazon Support Engineer Interview Process

based on 7 interviews

1 Interview rounds

  • Coding Test Round
View more

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Amazon Support Engineer Salary
based on 176 salaries
₹5 L/yr - ₹17 L/yr
54% more than the average Support Engineer Salary in India
View more details

Amazon Support Engineer Reviews and Ratings

based on 27 reviews

3.8/5

Rating in categories

3.8

Skill development

3.1

Work-life balance

3.9

Salary

3.3

Job security

3.9

Company culture

3.3

Promotions

3.6

Work satisfaction

Explore 27 Reviews and Ratings
Support Engineer - ASV

Bangalore / Bengaluru

5-10 Yrs

Not Disclosed

Support Engineer - II, Perfect Order Experience

Bangalore / Bengaluru

3-6 Yrs

₹ 5-17.5 LPA

Support Engineer, CMT, CMT Systems

Bangalore / Bengaluru

5-10 Yrs

Not Disclosed

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