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Amazon Support Engineer Interview Questions and Answers

Updated 11 Dec 2024

Amazon Support Engineer Interview Experiences

7 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. Previous Company Experience
  • Q2. Product Architecture
  • Q3. Unix commands like sed, awk,
Round 2 - Technical 

(2 Questions)

  • Q1. Check if a String is palindrome
  • Ans. 

    A palindrome is a word, phrase, number, or other sequence of characters that reads the same forward and backward.

    • Check if the string is equal to its reverse to determine if it is a palindrome.

    • Ignore spaces and punctuation when checking for palindromes.

    • Convert the string to lowercase to ensure case-insensitive comparison.

  • Answered by AI
  • Q2. Prime number program
  • Ans. 

    A prime number program checks if a given number is only divisible by 1 and itself.

    • Create a function that takes a number as input

    • Iterate from 2 to the square root of the number and check for divisibility

    • If the number is only divisible by 1 and itself, it is a prime number

  • Answered by AI

Skills evaluated in this interview

Support Engineer Interview Questions & Answers

user image Aditi Saxena

posted on 11 Dec 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Medium java question asked

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Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - Aptitude Test 

Average qos , duration 3 hours debug qos included

Round 2 - Coding Test 

Array and string mostly: medium

Support Engineer Interview Questions & Answers

user image Mathew Jose

posted on 29 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Basic Linux commands

Amazon interview questions for designations

 Technical Support Engineer

 (15)

 Cloud Support Engineer

 (7)

 Desktop Support Engineer

 (3)

 Engineer- Customer Support

 (3)

 Deskside Support Engineer

 (1)

 Coustomer Support Engineer

 (1)

 Support Engineer 2

 (1)

 Software Support Engineer

 (1)

Support Engineer Interview Questions & Answers

user image Vanshika Kabra

posted on 13 Oct 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. 1. Introduction 2. Coding question on 2D matrix 3. Coding question 2 sum
Round 3 - Technical 

(1 Question)

  • Q1. 1. Introduction 2. Ask about my project 3. coding question
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Careers and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Coding Test 

Basic coding questions

Round 2 - Trouble shooting and debugging 

(1 Question)

  • Q1. Basic trouble shooting questions were asked. Answer them in systematic approach.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong with fundamentals

Support Engineer Jobs at Amazon

View all

Support Engineer Interview Questions & Answers

user image Giridhar kompally

posted on 15 Aug 2022

Round 1 - Coding Test 

Longest common sequence

Round 2 - Technical 

(1 Question)

  • Q1. Reverse of linked list
  • Ans. 

    Reverse a linked list by changing the direction of its pointers.

    • Iteratively swap the next and previous pointers of each node until the end is reached.

    • Recursively swap the next and previous pointers of each node until the end is reached.

    • Use a stack to push each node onto it and then pop them off in reverse order, changing the pointers as you go.

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Why should we hir you?
  • Ans. 

    I have the technical skills, experience, and passion for solving complex problems that make me the ideal candidate for this role.

    • I have a strong background in technical support and troubleshooting.

    • I am skilled in diagnosing and resolving software and hardware issues.

    • I have excellent communication and interpersonal skills, allowing me to effectively communicate with customers and colleagues.

    • I am a quick learner and can ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Get Grip on DS and core subjects like RDBMS , operating system , Linux programming , Software enginnering

Skills evaluated in this interview

Interview questions from similar companies

I was interviewed before May 2016.

Interview Questionnaire 

4 Questions

  • Q1. Tell us about yourself
  • Ans. 

    I am a passionate software engineer with experience in developing web applications and a strong background in computer science.

    • Experienced in developing web applications using technologies such as HTML, CSS, JavaScript, and React

    • Strong background in computer science with knowledge of data structures and algorithms

    • Proficient in programming languages such as Java, Python, and C++

    • Familiar with Agile development methodolog

  • Answered by AI
  • Q2. Why Flipkart
  • Ans. 

    Flipkart is a leading e-commerce platform in India with a strong focus on technology and innovation.

    • Flipkart offers a challenging and dynamic work environment for software engineers.

    • The company has a strong reputation for investing in technology and innovation.

    • Flipkart has a large user base and offers opportunities to work on a variety of projects.

    • The company has a strong focus on customer satisfaction and user experie...

  • Answered by AI
  • Q3. Are you comfortable to reallocate
  • Ans. 

    Yes, I am comfortable with reallocating as needed.

    • I am flexible and adaptable to changing circumstances.

    • I have experience working in dynamic environments where priorities can shift.

    • I am willing to take on new challenges and responsibilities as required.

  • Answered by AI
  • Q4. Why should we hire you
  • Ans. 

    I have a strong technical background, excellent problem-solving skills, and a proven track record of delivering high-quality software.

    • Extensive experience in software development, including proficiency in multiple programming languages such as Java, Python, and C++

    • Strong problem-solving skills demonstrated through successful completion of complex projects

    • Proven track record of delivering high-quality software on time a...

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: 2 problem statements to be coded using any language
Tips: Focussed on string manipulations and enormous data size handling
Duration: 1 hour 30 minutes
Total Questions: 2

Skills: C/C++
College Name: Guru Premsukh Memorial College of Engineering

Interview Preparation Tips

Round: Group Discussion
Experience: GD was conducted for shortlisted candidates and candidates were divided into groups of 6 people.There were 3 topics and each topic was discussed for 2 minutes.No specific rules,like each person needs to speak,are to be followed during the GD.Anyone can initiate,intervene,etc. Finally we were asked to link all three topics and this discussion went on for another 2 minutes.

Round: HR Interview
Experience: Only a single round lasting about 40-45 minutes.There were only 4 people in the panel and technical as well as HR questions were asked. First I was asked to go through my own resume, “Introduce/Tell us about yourself?".  E.g.:“Where have you shown leadership qualities?Have you led a
team?Size of team? What new initiatives did you take?”.Core questions starting form basics like “How does an airplane fly?” to specific questions about the different types of engines used in airplanes,their specifications, etc. were asked. HR questions were put up like"What was the most difficult decision in your life?" and grilled on my internship for 15-20 minutes which I did in Transocean. (Another oil field services company).

General Tips: You need to be very good in the basics of your
core courses and if you have done an internship in the oil industry,
you will definitely be grilled on that.Questions will be asked in quick succession.
Skill Tips: Highlight any intern in Oil industry or anything related to that in your resume.Any POR or any sport activity which shows your leadership qualities should me mentioned in your resume.
Skills: Leadership qualities, Athletic, Quick thinking, presence of mind
College Name: IIT MADRAS

Interview Preparation Tips

Round: Test
Experience: Algorithmic coding test was conducted on hackerank platform. Around 60 students gave online test. There were 4-5 algo questions to be done in 90 mins duration.

Tips: Try to do at least 2 questions.

Round: Technical Interview
Experience: First Interviewer asked me to introduce myself. Then he asked me questions on data structures & Algo. He asked me about tree data structures, why it is used, time complexities of various operations on tree, balancing of tree, AVL Tree. He asked me write AVL Tree insertion, deletion, update code. Then he jumps to BTree, B+Tree and asks me write code on paper for various operations. Questions were asked on indexing, various types of indexing, how it is used in databases, etc. Then he briefly asked about the project I done in my internship.


Round: Technical Interview
Experience: Interviewer asked me how was my 1st round, I said it was great. He first asked me introduce myself. Then he asked about my projects mentioned in my resume. I done a project in machine learning on spam webpage detection. He was interested in that. He asked me what language, libraries I used to implement that project. Then he gave me real time scenario to predict whether an item is explosive or not. Then I approached this problem and asked information related to problem. He was impressed by the approach I target the problem. He asked me what machine learning model will be best and what are their pros and cons. Then he asked me question that given 100 sorted linked lists, you have to merge them and return single sorted linked list. I gave 3-4 solutions with their time & space complexities.


Round: HR Interview
Experience: Interviewer asked me common HR questions like tell me about yourself, my family background, why do you want to join the company, what impact you can make in Snapdeal, why should we hire you. After that he congratulated me for the role of SDE at Snapdeal. I was very happy at that moment.

All the 5 students cleared this round.

Skills: SQL, ML, Algorithms And Data Structures, Python, Basic C/C++
College Name: IIT Guwahati

Amazon Interview FAQs

How many rounds are there in Amazon Support Engineer interview?
Amazon interview process usually has 2 rounds. The most common rounds in the Amazon interview process are Technical, Coding Test and HR.
How to prepare for Amazon Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon. The most common topics and skills that interviewers at Amazon expect are Troubleshooting, Debugging, Python, UNIX and Medical Coding.
What are the top questions asked in Amazon Support Engineer interview?

Some of the top questions asked at the Amazon Support Engineer interview -

  1. Check if a String is palindr...read more
  2. reverse of linked l...read more
  3. Prime number prog...read more

Tell us how to improve this page.

Amazon Support Engineer Interview Process

based on 7 interviews

1 Interview rounds

  • Coding Test Round
View more

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Amazon Support Engineer Salary
based on 169 salaries
₹4.9 L/yr - ₹17.1 L/yr
54% more than the average Support Engineer Salary in India
View more details

Amazon Support Engineer Reviews and Ratings

based on 25 reviews

4.1/5

Rating in categories

3.8

Skill development

3.4

Work-life balance

3.9

Salary

3.4

Job security

4.1

Company culture

3.3

Promotions

3.7

Work satisfaction

Explore 25 Reviews and Ratings
IT Support Eng II, OTS Field IT

Jamalpur

2-5 Yrs

Not Disclosed

Support Engineer, Amazon

Bangalore / Bengaluru

1-6 Yrs

₹ 3.7-17.5 LPA

Support Engineer, Amazon

Gurgaon / Gurugram

1-6 Yrs

Not Disclosed

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