Amazon Publisher System Operator Interview Questions and Answers

We will try to contact the customer through other means of communication and reschedule the delivery.

• Attempt to call the customer again after some time.

• Send an email or text message to the customer informing them about the missed delivery and rescheduling options.

• Leave a voicemail for the customer with instructions on how to reschedule the delivery.

• If all else fails, send a physical notice to the customer's address wit...read more

Handling product and customer is crucial for success in the role of Publisher System Operator.

• Maintain a thorough understanding of the product and its features

• Ensure timely delivery of products to customers

• Provide excellent customer service and support

• Handle customer complaints and issues with empathy and professionalism

• Collaborate with cross-functional teams to improve product and customer experience