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Amazon Publisher System Operator Interview Questions and Answers
Amazon Publisher System Operator Interview Experiences
1 interview found
Mohan Gogada
I applied via Naukri.com and was interviewed in Jun 2022. There were 2 interview rounds.
(2 Questions)
- Q1. How will you deliver the order the customer will not be lifting the call ?
- Ans.
We will try to contact the customer through other means of communication and reschedule the delivery.
Attempt to call the customer again after some time.
Send an email or text message to the customer informing them about the missed delivery and rescheduling options.
Leave a voicemail for the customer with instructions on how to reschedule the delivery.
If all else fails, send a physical notice to the customer's address wit...
- Q2. How the person will handle product and customer t is important ?
- Ans.
Handling product and customer is crucial for success in the role of Publisher System Operator.
Maintain a thorough understanding of the product and its features
Ensure timely delivery of products to customers
Provide excellent customer service and support
Handle customer complaints and issues with empathy and professionalism
Collaborate with cross-functional teams to improve product and customer experience
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Amazon Publisher System Operator Interview Process
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