Amazon Program Operations Manager Interview Questions and Answers

Scenario based questions

Scenario Based questions

Q1. Overall team fitment
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Situational Problem which needs to be solved . Short and Long term strategy

Q1. Leadership and Aptitude
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Q2. Stakeholder Management
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Q3. Role fitment and Leadership traits
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Case Study presentation

Q1. Define a dashboard for Uber executives which will give them snapshot of daily company performance, high-light problems, and potential causes. If possible recommendations as well.
Ans. 
A dashboard for Uber executives to monitor daily performance, highlight problems, and provide recommendations.
• Include key performance indicators such as number of rides, revenue, and customer satisfaction ratings

• Highlight any issues such as driver shortages or technical glitches

• Provide potential causes for these issues, such as weather or high demand

• Recommendations could include adjusting pricing or increasing driver i...read more
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Q1. Resume driven + Behavioral + Past Company Product Architecture
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Q1. Resume driven + Majorly Behavioral + Past Company Product Questions + Data Driven Decision instances from previous job
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Q1. Describe your leadership style
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Q1. Which company culture is a best fit.
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Q1. Tell me about a time when you had an uncooperative team member? What was your approach and end result?
Ans. 
I had an uncooperative team member and successfully resolved the issue.
• Identified the root cause of the team member's uncooperative behavior

• Had a one-on-one conversation to understand their concerns and perspective

• Offered support and resources to address any challenges they were facing

• Established clear expectations and communicated the impact of their behavior on the team

• Worked together to find common ground and develo...read more
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Q2. How do you keep yourself organized?
Ans. 
I keep myself organized by using a combination of digital tools and time management techniques.
• I use a digital calendar to schedule and prioritize tasks.

• I create to-do lists and break down larger tasks into smaller, manageable steps.

• I use project management software to track progress and deadlines.

• I regularly review and update my task list to ensure nothing falls through the cracks.

• I practice effective time management ...read more
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