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Amazon Customer Service Engineer Interview Questions and Answers
Amazon Customer Service Engineer Interview Experiences
1 interview found
I applied via Naukri.com and was interviewed in Oct 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Tell about yourself and your daily routine and your hobbies as well
- Ans. Hi my name is qurat I have done my polytechnic course from kgp And 10th 12th from jkbote I just do daily stuff like house hold and book reading Although book reading is one of my hobbies rather then cooking
- Q2. Ok tell me do you have any experience
- Q3. Yes 6 months in byjus learning application
Interview Preparation Tips
- Public Dealing
Interview questions from similar companies
Selected
I applied via Walk-in and was interviewed in Feb 2024. There were 2 interview rounds.
Aptitude test with typing.
(2 Questions)
- Q1. Why you want to work with Groupon?
- Q2. Last role where you face challenges?
Selected
I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about your self
I applied via Campus Placement and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself.
- Q2. Situation based questions
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Groupon
Anonymous
posted on 1 May 2024
Selected
I applied via Referral
Just asked to talk about Global Warming
It's just to check our English knowledge.
(1 Question)
- Q1. It's so smooth, not asked many questions.
Interview Questionnaire
1 Question
- Q1. Only Self introduction
Interview Preparation Tips
But the work environment was really pathetic,no one helped us during our training,team managers were not cooperative
I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about youself
Interview Preparation Tips
dinesh kumar
Aptitude includes time and distance 30 minutes
General topics for 15 minutes
(2 Questions)
- Q1. Previous experiences
- Q2. Experience about the customer satisfaction
- Ans.
I have extensive experience in ensuring customer satisfaction through effective communication and problem-solving.
Utilizing active listening skills to understand customer needs and concerns
Offering personalized solutions to address customer issues
Following up with customers to ensure their satisfaction
Handling escalated situations with empathy and professionalism
Selected
I applied via Indeed and was interviewed before Feb 2023. There were 3 interview rounds.
Gave a common topic to debate upon to check communication skills
(1 Question)
- Q1. Typing skill test
(1 Question)
- Q1. Situation based questions regarding customer support, how would u handle them at that particular situation.
Customer Service Representative Interview Questions & Answers
Groupon
Anonymous
posted on 2 Mar 2023
Selected
I applied via Naukri.com and was interviewed in Feb 2023. There were 4 interview rounds.
Is online shopping good or bad?
(1 Question)
- Q1. English language test, typing speed test and email drafting rest
(1 Question)
- Q1. Introducing ourselves and common questions related to the details which we provided in our resume
Interview Preparation Tips
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Amazon Customer Service Engineer Reviews and Ratings
based on 1 review
Rating in categories
|
Customer Service Associate
4.1k
salaries
|  ₹0.6 L/yr - ₹6 L/yr |
|
Transaction Risk Investigator
3.1k
salaries
| ₹2.4 L/yr - ₹6.5 L/yr |
|
Associate
2.5k
salaries
| ₹0.8 L/yr - ₹6.5 L/yr |
|
Senior Associate
2.4k
salaries
| ₹2 L/yr - ₹10.1 L/yr |
|
Software Development Engineer
2k
salaries
| ₹18.5 L/yr - ₹34.7 L/yr |
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