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Amara Raja Group Desktop Support Engineer Interview Questions, Process, and Tips

Updated 14 Jun 2023

Amara Raja Group Desktop Support Engineer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Ans. Tell about your self and explain your experience if you have
  • Answered by Devendra
  • Q2. What is your current CTC
  • Q3. What is your expected CTC
  • Ans. 

    My expected CTC is negotiable based on the job responsibilities, company size, and benefits package.

    • My expected CTC is based on my experience, skills, and industry standards.

    • I am open to discussing the salary range during the interview process.

    • I am looking for a competitive salary that reflects my qualifications and contributions to the team.

  • Answered by AI
Round 3 - Technical 

(9 Questions)

  • Q1. Tell me about your self
  • Q2. What is OS and how you install in a system
  • Ans. 

    OS stands for Operating System. It is a software that manages computer hardware and provides common services for computer programs.

    • An OS is the most important software that runs on a computer.

    • It manages the computer's memory, processes, and all of its software and hardware.

    • To install an OS, you typically need to boot from a installation media such as a CD, DVD, or USB drive.

    • During installation, you will be prompted to ...

  • Answered by AI
  • Q3. What in Networking and what are the types
  • Ans. 

    Networking is the practice of connecting computers and other devices to share resources. Types include LAN, WAN, WLAN, MAN, and PAN.

    • Local Area Network (LAN) - connects devices within a limited area like a home or office

    • Wide Area Network (WAN) - connects devices over a large geographical area, often using public infrastructure like the internet

    • Wireless Local Area Network (WLAN) - uses wireless technology to connect devi...

  • Answered by AI
  • Q4. What is OSI layer and how many types of OSI layers are there and explain them
  • Ans. 

    OSI (Open Systems Interconnection) model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven distinct layers.

    • There are 7 types of OSI layers: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

    • Each layer has a specific function and interacts with the layers above and below it.

    • For example, the Physical layer deals with the physical ...

  • Answered by AI
  • Q5. What is VPN and how to configure it, why we use vpn and when.
  • Ans. 

    VPN stands for Virtual Private Network. It is used to create a secure connection to another network over the internet.

    • VPN allows users to securely access a private network from a remote location

    • It encrypts data to ensure privacy and security

    • Common protocols used for VPN include PPTP, L2TP, IPsec, and OpenVPN

    • VPN can be configured on routers, computers, smartphones, and other devices

    • Organizations use VPN to allow employe...

  • Answered by AI
  • Q6. What type of networking will use in organizations
  • Ans. 

    Organizations typically use a combination of wired and wireless networking technologies to meet their networking needs.

    • Organizations commonly use Ethernet for wired networking within their premises

    • Wireless networking technologies such as Wi-Fi are also widely used for providing connectivity to devices

    • Virtual Private Networks (VPNs) are used for secure remote access to organizational resources

    • Fiber optic cables may be u...

  • Answered by AI
  • Q7. What is MS office and what we have in the office
  • Q8. How to configure outlook
  • Ans. 

    Configuring Outlook involves setting up email accounts, server settings, and personal preferences.

    • Open Outlook and click on 'File'

    • Select 'Add Account' and enter email address and password

    • Choose account type (e.g. Exchange, IMAP, POP)

    • Enter server settings (incoming and outgoing mail servers)

    • Set up additional preferences like signature and email sync settings

  • Answered by AI
  • Q9. What is PST and how to configure and why use pst
  • Ans. 

    PST stands for Personal Storage Table, used to store email messages, calendar events, and other items in Microsoft Outlook.

    • PST is a file format used by Microsoft Outlook to store email messages, calendar events, and other items locally on a user's computer.

    • To configure a PST file in Outlook, go to File > Account Settings > Data Files and add a new PST file.

    • PST files are commonly used to backup or archive emails, organi...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Amara Raja Group Desktop Support Engineer interview:
  • Networking
  • Computer Hardware
  • Operating Systems
  • VPN
  • MS Office
  • office 365
Interview preparation tips for other job seekers - Try to go with these concepts and also go through some networking concepts and also firewall and security software's

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Desktop support Engineer realated question
Round 3 - Technical 

(1 Question)

  • Q1. How to stop windows update?
  • Ans. 

    To stop Windows update, you can temporarily disable the Windows Update service.

    • Open the Run dialog by pressing Windows key + R, then type 'services.msc' and press Enter.

    • Scroll down to find 'Windows Update' in the list of services.

    • Right-click on 'Windows Update' and select 'Stop'.

    • To prevent Windows Update from starting again, you can set the startup type of the service to 'Disabled'.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Tecnology line is best line improvement of your skills

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. How to troubleshoot in the lan connectivity
  • Ans. 

    To troubleshoot LAN connectivity, check physical connections, IP settings, network adapter settings, and firewall settings.

    • Check physical connections such as cables and ports

    • Verify IP settings such as IP address, subnet mask, and default gateway

    • Check network adapter settings such as DNS server and DHCP settings

    • Verify firewall settings to ensure they are not blocking network traffic

    • Use network diagnostic tools such as p...

  • Answered by AI
  • Q2. How to troubleshoot in the outlook
  • Ans. 

    To troubleshoot in Outlook, check for connectivity issues, repair the application, and verify account settings.

    • Check internet connectivity and server status

    • Repair Outlook application using built-in repair tool

    • Verify account settings such as username, password, and server information

    • Check for any add-ins causing issues

    • Clear cache and temporary files

    • Disable antivirus temporarily to check if it's causing issues

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep increase your skills development and self motivation

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Nov 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About technical knowledge
  • Q2. About Expected salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Share your knowledge with previous experience, if any quest answer issue about ur field , so tell frankly no aware of this ...
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Desktop support Engineer realated question
Round 3 - Technical 

(1 Question)

  • Q1. How to stop windows update?
  • Ans. 

    To stop Windows update, you can temporarily disable the Windows Update service.

    • Open the Run dialog by pressing Windows key + R, then type 'services.msc' and press Enter.

    • Scroll down to find 'Windows Update' in the list of services.

    • Right-click on 'Windows Update' and select 'Stop'.

    • To prevent Windows Update from starting again, you can set the startup type of the service to 'Disabled'.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Tecnology line is best line improvement of your skills

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. How to troubleshoot in the lan connectivity
  • Ans. 

    To troubleshoot LAN connectivity, check physical connections, IP settings, network adapter settings, and firewall settings.

    • Check physical connections such as cables and ports

    • Verify IP settings such as IP address, subnet mask, and default gateway

    • Check network adapter settings such as DNS server and DHCP settings

    • Verify firewall settings to ensure they are not blocking network traffic

    • Use network diagnostic tools such as p...

  • Answered by AI
  • Q2. How to troubleshoot in the outlook
  • Ans. 

    To troubleshoot in Outlook, check for connectivity issues, repair the application, and verify account settings.

    • Check internet connectivity and server status

    • Repair Outlook application using built-in repair tool

    • Verify account settings such as username, password, and server information

    • Check for any add-ins causing issues

    • Clear cache and temporary files

    • Disable antivirus temporarily to check if it's causing issues

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep increase your skills development and self motivation

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Nov 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About technical knowledge
  • Q2. About Expected salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Share your knowledge with previous experience, if any quest answer issue about ur field , so tell frankly no aware of this ...

Amara Raja Group Interview FAQs

How many rounds are there in Amara Raja Group Desktop Support Engineer interview?
Amara Raja Group interview process usually has 3 rounds. The most common rounds in the Amara Raja Group interview process are Resume Shortlist, HR and Technical.
What are the top questions asked in Amara Raja Group Desktop Support Engineer interview?

Some of the top questions asked at the Amara Raja Group Desktop Support Engineer interview -

  1. What is VPN and how to configure it, why we use vpn and wh...read more
  2. What is OSI layer and how many types of OSI layers are there and explain t...read more
  3. What is PST and how to configure and why use ...read more

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Amara Raja Group Desktop Support Engineer Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

Amara Raja Group Desktop Support Engineer Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

4.0

Skill development

4.0

Work-life balance

3.0

Salary

5.0

Job security

4.0

Company culture

4.0

Promotions

4.0

Work satisfaction

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