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I was interviewed in May 2017.
When a client proposes wrongly, it is important to listen, clarify, educate, and provide alternative solutions.
Listen attentively to the client's proposal and understand their perspective.
Clarify any misunderstandings or misconceptions by asking questions and seeking clarification.
Educate the client about the correct information or guidelines related to their proposal.
Provide alternative solutions or suggestions that a...
I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.
I applied via Job Portal and was interviewed in Aug 2023. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Jun 2022. There were 5 interview rounds.
Topic was given to speak on it for a minute
Basic English and maths aptitude test was taken
Customer Care Executives play a crucial role in providing excellent customer service and resolving issues efficiently.
Customer Care Executives should have strong communication skills to effectively interact with customers.
They need to be empathetic and patient when dealing with customer complaints or concerns.
Problem-solving skills are essential to address customer issues and find suitable solutions.
Knowledge of compan...
Handling a customer complaint about a delayed delivery
Listen to the customer's complaint patiently
Apologize for the inconvenience caused
Investigate the reason for the delay and provide a solution
Offer compensation or a discount for the inconvenience
Follow up with the customer to ensure satisfaction
I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.
I applied via Recruitment Consulltant and was interviewed in Sep 2022. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Jul 2021. There were 5 interview rounds.
Typing, listening, grammar test , paragraph writing and speaking on a topic for 3mins . ( Mine was computer)
I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 4 interview rounds.
We will decuss according to topic
Case study studies about decision making
I applied via Referral and was interviewed in May 2022. There were 2 interview rounds.
I applied via Company Website and was interviewed in Oct 2021. There were 4 interview rounds.
Wipro
Sun Pharmaceutical Industries
Aurobindo Pharma
IQVIA