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I applied via LinkedIn and was interviewed in Mar 2024. There were 3 interview rounds.
Email writing assignment, scenario will be provided and we need to write an email response based on that within 20 minutes.
I would listen to their concerns, empathize with them, apologize for any inconvenience, and work towards finding a solution to address their issue.
Listen actively to understand the root cause of their anger
Empathize with their situation and show genuine concern
Apologize for any inconvenience caused, even if it wasn't directly your fault
Work towards finding a solution to address their issue and ensure they leave satisfi
Yes, I implemented a new feedback system to gather customer insights.
Implemented a new feedback system to gather customer insights
Utilized customer surveys and feedback forms
Analyzed feedback data to identify areas for improvement
Implemented changes based on customer feedback
Saw an increase in customer satisfaction and loyalty
I would apologize for not having the answer immediately and assure the customer that I will find the information and get back to them promptly.
Apologize for not having the answer
Assure the customer that you will find the information and get back to them promptly
Offer to escalate the issue to a supervisor or colleague if necessary
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I was interviewed in Jan 2025.
Basic introductions involve greeting someone and providing your name and possibly some additional information about yourself.
Start by greeting the person, such as 'Hello' or 'Hi'
Provide your name, such as 'My name is John'
Optionally, share some additional information about yourself, like 'I work as a Customer Support Executive at XYZ Company'
End with a question or statement to continue the conversation, like 'How can I
Inhand salary refers to the amount of money an employee receives after deductions such as taxes and other withholdings.
Inhand salary is the actual amount an employee takes home after deductions for taxes, insurance, and other benefits.
It is different from the gross salary, which is the total amount before deductions.
Inhand salary can vary based on factors such as tax rates, insurance premiums, and other deductions.
Empl...
My family background is diverse and includes a mix of cultures and traditions.
My family consists of members from different cultural backgrounds.
We celebrate various holidays and traditions from different cultures.
Family gatherings often involve a blend of different cuisines and customs.
I am impressed by the company's reputation for excellent customer service and innovative solutions.
Company's reputation for excellent customer service
Innovative solutions offered by the company
Opportunity for growth and development in the company
Customer related case study nothing very serious. Situation based
I applied via Instahyre and was interviewed before Apr 2023. There were 3 interview rounds.
I applied via Approached by Company and was interviewed before Aug 2023. There were 2 interview rounds.
The assignment was to display a flight list and implement sort and filter functionality.
Basic of react native concepts and live machine coding round
I was interviewed in Aug 2021.
Round duration - 60 minutes
Round difficulty - Medium
Timing was fine - It was in the afternoon
Interviewer was friendly and helpful
Given an array ARR
of size 'N', where each integer is in the range from 0 to N - 1, identify all elements that appear more than once.
Return the duplicate elements in any orde...
Find duplicates in an array of integers within a specified range.
Iterate through the array and keep track of the count of each element using a hashmap.
Return elements with count greater than 1 as duplicates.
Handle edge cases like empty array or no duplicates found.
Example: For input [0, 3, 1, 2, 3], output should be [3].
Round duration - 60 minutes
Round difficulty - Medium
- Timing was fine - Afternoon
- Interviewer was friendly
Designing a caching library involves considering data storage, retrieval, expiration policies, and cache invalidation strategies.
Define the caching requirements such as data size, access patterns, and expiration policies.
Choose a suitable data structure for caching like LRU, LFU, or a simple key-value store.
Implement cache eviction policies to handle memory constraints and optimize performance.
Consider thread safety an...
Round duration - 60 minutes
Round difficulty - Medium
- Timing was fine - Afternoon
- Interviewer was friendly
A 10x10 cube has 600 edges.
A cube has 12 edges, so a 10x10 cube would have 12 edges on each of its 6 faces.
12 edges x 6 faces = 72 edges for the entire cube.
However, each edge is shared by two faces, so we need to divide by 2 to get the total number of unique edges.
72 edges / 2 = 36 unique edges on the outer surface of the cube.
Since the cube has 10x10x10 = 1000 unit cubes, each with 12 edges, we need to subtract the e...
Tip 1 : Be confident
Tip 2 : Be always ready for white board coding
Tip 3 : Brush up your basics
Tip 1 : Resume should not be more than 1 page long
Tip 2 : Write down your technical skills, Frameworks
I applied via LinkedIn and was interviewed before Mar 2023. There were 3 interview rounds.
To find the kth minimum element from a Binary Search Tree (BST)
Perform an in-order traversal of the BST to get elements in sorted order
Return the kth element from the sorted list
Time complexity: O(n) where n is the number of nodes in the BST
To find swapped numbers in a BST, perform inorder traversal and keep track of previous node.
Perform inorder traversal of the BST
Keep track of the previous node while traversing
If at any point, the current node's value is less than the previous node's value, those are the swapped numbers
I applied via LinkedIn and was interviewed in Mar 2021. There were 3 interview rounds.
Print the rightmost nodes of a binary tree.
Traverse the tree in a depth-first manner, starting from the right child of each node.
Use a queue to keep track of the nodes to be visited.
Add the rightmost node of each level to the result array.
Garbage Collector in C# manages memory allocation and deallocation automatically.
Garbage Collector is responsible for freeing up memory that is no longer in use.
It runs in the background and periodically checks for unused objects.
GC.SuppressFinalize() method can be used to prevent the finalizer from running.
GC.Collect() method can be used to force garbage collection.
GC.GetTotalMemory() method can be used to get the tot
Questions on graph, arrays, strings.
Some of the top questions asked at the Agoda Customer experience Specialist interview -
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