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Adway Info Customer Support Executive Interview Questions and Answers

Updated 4 Jan 2022

Adway Info Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 4 Jan 2022

I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basics in SQL and Excel Knowledge
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic knowledge would help

Top trending discussions

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Career Growth
2w
a quality analyst
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
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Interview questions from similar companies

Sales Executive Interview Questions & Answers

Smart Call Center Solutions user image Anonymous

posted on 14 Nov 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Easy to crack be confident
    • Add your answer
  • Q2. Geniune questions
    • Add your answer
  • Q3. Salary expectation
    • Add your answer
  • Q4. Immediate joining
    • Add your answer

Customer Support Executive Interview Questions & Answers

Smart Call Center Solutions user image Debjoy Sarkar

posted on 17 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected

I appeared for an interview before May 2023.

Round 1 - One-on-one 

(1 Question)

  • Q1. About yourself your working experience communication skills
    • Add your answer

Sales Executive Interview Questions & Answers

Radiate E Services user image Anonymous

posted on 25 Sep 2023

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Indeed and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Normal introduction
    • Add your answer
  • Q2. All about experience and skills
    • Add your answer

Interview Preparation Tips

Topics to prepare for Radiate E Services Sales Executive interview:
  • Experience related questions

Customer Care Executive Interview Questions & Answers

Smart Call Center Solutions user image Anonymous

posted on 14 May 2021

I applied via Recruitment Consultant

Interview Questionnaire 

2 Questions

  • Q1. Key skills
    • Add your answer
  • Q2. Happy with target based job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep positive approach and a smile on your face

Customer Care Executive Interview Questions & Answers

Smart Call Center Solutions user image Anonymous

posted on 23 Oct 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself?
    • Add your answer
  • Q2. What do you know about BPO?
  • Ans. 

    BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.

    • BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.

    • It helps companies focus on their core competencies while reducing costs and improving efficiency.

    • BPO services can be onshor...

    • Answered by AI
    View 1 more answer
  • Q3. Why you need this job?
    • Add your answer
  • Q4. Will you be able to reach in time?
  • Ans. 

    Yes, I am confident in my ability to reach in time for any customer care related issues.

    • I am well-organized and prioritize tasks effectively to ensure timely responses to customer queries.

    • I have a reliable mode of transportation and can adjust my schedule if needed to meet deadlines.

    • I have a track record of meeting deadlines and responding promptly to customer inquiries.

    • I am committed to providing excellent customer se...

    • Answered by AI
    Add your answer
  • Q5. R u a fresher candidate or experienced one?
    • Add your answer

Interview Preparation Tips

Topics to prepare for Smart Call Center Solutions Customer Care Executive interview:
  • Bpo Operations
  • Inbound Calls
  • Outbound calls
Interview preparation tips for other job seekers - Answer hr questions very confidently and ensure to speak in English fluently...

Customer Care Executive Interview Questions & Answers

Smart Call Center Solutions user image Anonymous

posted on 7 May 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself ,why do you want to join BPO, why I can select you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak frankly, don't be hesitate or nervous

Customer Care Executive Interview Questions & Answers

Bigleap Solutions user image Anonymous

posted on 20 Jul 2021

Interview Questionnaire 

1 Question

  • Q1. They checked my language Hindi telugu English and they gave me questions like if a customer was highly irritated how will you handle that situation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Most of the interview which I have been faced mostly they check the patience of an agent and will they handle the situation like if customer was abused in call or customer was irritated in they call how will we cam down them

Customer Care Executive Interview Questions & Answers

Smart Call Center Solutions user image Anonymous

posted on 20 Apr 2022

I applied via Apna Jobs and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - One of the best company in Kolkata

Customer Care Executive Interview Questions & Answers

Smart Call Center Solutions user image Anonymous

posted on 28 Sep 2022

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Will you be able to work in complete Night Shifts?
    • Add your answer
  • Q3. How long will you work here for?
    • Add your answer
  • Q4. What's your expected Salary?
    • Add your answer
  • Q5. Are you currently studying or Have you any plans for further studies?
  • Ans. Say No plans as for now.
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident. They check your fluency and your conversational skills. That's all. Interview hardly lasts more than 20 mins.
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