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Automatic Data Processing (ADP)

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4.0

based on 3k Reviews

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Automatic Data Processing (ADP) Senior Customer Service Representative Interview Questions and Answers

Updated 13 Apr 2024

Automatic Data Processing (ADP) Senior Customer Service Representative Interview Experiences

1 interview found

Senior Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 13 Apr 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about you're previous role
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Previous work experience
    • Add your answer
Round 3 - Behavioral 

(1 Question)

  • Q1. Tell us about yourself and why do you want to join ADP
    • Add your answer

Top trending discussions

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Salary Discussions, Hike & Promotions
2w
an automation test engineer
How much salary hike should I expect
Hi folks, I am planning to switch after good 3.9 years from my current organization. I work as a sdet/ qa automation engineer. My current ctc is 10(9 fixed+1 retention). Total experience 3.9 years as this is my first company. Tech stack: Java, appium, selenium
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Customer Service Representative Interview Questions & Answers

Adobe user image Anonymous

posted on 13 Apr 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. He asked me to give a introduction
    • Add your answer
  • Q2. He asked me to tell something about my last job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Round 1 was hr round then vna round took place after that final round , overall experience was quite good

Customer Service Representative Interview Questions & Answers

Red Hat user image Anonymous

posted on 15 Sep 2022

I applied via LinkedIn and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Interview with team lead managers.

Answering back ground questions such as ''tell me about yourself'', ''where do you see yourself in 5 years'' ...

Round 2 - Group Discussion 

Panel interview.

Answering competency based question such as .. 'tell me about a time when you''...

Interview Preparation Tips

Topics to prepare for Red Hat Customer Service Representative interview:
  • open source
Interview preparation tips for other job seekers - Prepare in advance
Learn about the company culture

Customer Care Representative Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 18 Mar 2022

I applied via Referral and was interviewed in Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Normal Question about previous jobs and life.

Round 3 - One-on-one 

(1 Question)

  • Q1. Communication skill questions
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Testing your mind set in field of hiring
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Self confidence, Self believe and trust your will power .

Customer Service Representative Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 27 Aug 2021

Interview Questionnaire 

1 Question

  • Q1. I attended through recruiting agencies, Wasn't asked much in the company, I was asked to give typing test for which I was given time to prepare. Onboarding process was vey smooth and good
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are good at English it will be easier for you to get hired in the company

Medical Representative Interview Questions & Answers

Carelon Global Solutions user image Anonymous

posted on 30 Jun 2022

I applied via Apna Jobs and was interviewed before Jun 2021. There were 7 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

Recording on graduation

Round 3 - Group Discussion 

Based on that latest topics

Round 4 - Aptitude Test 

Based on the current situation

Round 5 - Coding Test 

This rounding complete the based on the coding onto know the compability

Round 6 - Technical 

(1 Question)

  • Q1. Introduce about self and what is your goal are willing to work rotational shift
    • Add your answer
Round 7 - One-on-one 

(1 Question)

  • Q1. Introduce yourself what is your goal winning rotational shift
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Market your self applying even not qualify job search like your job use informational interview to network

Customer Service Representative Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 19 Jul 2017

I was interviewed in Jul 2017.

Interview Questionnaire 

2 Questions

  • Q1. About myself experience and interests
    • Add your answer
  • Q2. About myself and family background
    • Add your answer

Interview Preparation Tips

Round: Essay writing
Experience: We were given a random topic to create an essay and ten minutes tat time to complete it to check our language

More about working at Automatic Data Processing (ADP)

Automatic Data Processing (ADP) Interview FAQs

How many rounds are there in Automatic Data Processing (ADP) Senior Customer Service Representative interview?
Automatic Data Processing (ADP) interview process usually has 3 rounds. The most common rounds in the Automatic Data Processing (ADP) interview process are HR, One-on-one Round and Behavioral.
How to prepare for Automatic Data Processing (ADP) Senior Customer Service Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Automatic Data Processing (ADP). The most common topics and skills that interviewers at Automatic Data Processing (ADP) expect are Customer Service, BPO Voice, Communication Skills, Inbound Voice Process and International Voice Process.

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Automatic Data Processing (ADP) Senior Customer Service Representative Interview Process

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Interview experience

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Automatic Data Processing (ADP) Senior Customer Service Representative Salary
based on 202 salaries
₹3.5 L/yr - ₹8.5 L/yr
57% more than the average Senior Customer Service Representative Salary in India
View more details

Automatic Data Processing (ADP) Senior Customer Service Representative Reviews and Ratings

based on 33 reviews

4.3/5

Rating in categories

4.1

Skill development

4.0

Work-life balance

4.3

Salary

4.5

Job security

4.2

Company culture

3.8

Promotions

3.8

Work satisfaction

Explore 33 Reviews and Ratings
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