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Automatic Data Processing (ADP) Customer Service Representative Interview Questions and Answers

Updated 6 Apr 2024

Automatic Data Processing (ADP) Customer Service Representative Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What will you do if I don't select you

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself, and then honestly say what you mean and know

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. He asked me to give a introduction
  • Q2. He asked me to tell something about my last job

Interview Preparation Tips

Interview preparation tips for other job seekers - Round 1 was hr round then vna round took place after that final round , overall experience was quite good

I applied via Naukri.com and was interviewed in Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Explain about data scrapping,computer vision,agile methodologies,change request,testing methods
  • Ans. 

    Data scraping, computer vision, agile methodologies, change request, and testing methods are all important aspects of software engineering.

    • Data scraping involves extracting data from websites or other sources.

    • Computer vision involves using algorithms to interpret and analyze visual data.

    • Agile methodologies are a set of principles for software development that prioritize flexibility and collaboration.

    • Change requests are...

  • Answered by AI
  • Q2. Explain about project i worked in

Interview Preparation Tips

Interview preparation tips for other job seekers - interviewer was very friendly and i had good experience.2 technical rounds one client round and one HR round

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Java 8 features - Stream API, Functional interface (Predicate, Binary Operators, Function), Permgen V/s Metaspace, Date and Time API
  • Q2. Spring boot annotations - @SpringBootApplication, @RestController, @GetMapping, @PostMapping, @Service, @Repository
  • Q3. Coding Question 1 - Find sum of squares of numbers in list using stream API.
  • Ans. 

    Find sum of squares of numbers in list using stream API.

    • Use mapToInt() to convert list of integers to IntStream

    • Use map() to square each element of IntStream

    • Use sum() to get the sum of squares

  • Answered by AI
  • Q4. Coding Question 2 - Searching in 2D sorted array row wise and column wise.
  • Ans. 

    Searching in 2D sorted array row wise and column wise.

    • Start from the top right corner or bottom left corner

    • Compare the target with the current element

    • Move left or down if target is smaller or move right or up if target is larger

    • Repeat until target is found or out of bounds

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well and also do lots of hands on coding.

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. Data Structures, Algorithms, System designing, Azure

I appeared for an interview before May 2021.

Round 1 - Coding Test 

(1 Question)

Round duration - 60 Minutes
Round difficulty - Easy

  • Q1. 

    Spiral Order Traversal of a Binary Tree Problem Statement

    Given a binary tree with 'N' nodes, your task is to print the nodes in spiral order traversal.

    Example:

    Input:
    The binary tree is represented i...
  • Ans. 

    Print nodes of a binary tree in spiral order traversal.

    • Use a queue to perform level order traversal of the binary tree.

    • Alternate between printing nodes from left to right and right to left at each level.

    • Handle null nodes represented by '-1' appropriately.

    • Example: For input '1 2 3 -1 -1 4 5 -1 -1 -1 -1', the output should be '1 3 2 4 5'.

  • Answered by AI
Round 2 - Face to Face 

(1 Question)

Round duration - 60 Minutes
Round difficulty - Easy

  • Q1. 

    Word Break Problem Statement

    You are given a list of N strings called A. Your task is to determine whether you can form a given target string by combining one or more strings from A.

    The strings from A c...

  • Ans. 

    Given a list of strings, determine if a target string can be formed by combining one or more strings from the list.

    • Iterate through all possible combinations of strings from the list to form the target string.

    • Use recursion to try different combinations of strings.

    • Check if the current combination forms the target string.

    • Return true if a valid combination is found, otherwise return false.

  • Answered by AI
Round 3 - Face to Face 

(1 Question)

Round duration - 60 Minutes
Round difficulty - Easy

  • Q1. Design an elevator system.
  • Ans. 

    Design an elevator system for efficient vertical transportation.

    • Divide building into zones to optimize elevator usage.

    • Implement algorithms for efficient elevator scheduling.

    • Include safety features like emergency stop buttons and overload sensors.

    • Consider user interface for passengers to select floors and monitor elevator status.

  • Answered by AI

Interview Preparation Tips

Professional and academic backgroundI applied for the job as SDE - 1 in NoidaEligibility criteriaNoMicrosoft interview preparation:Topics to prepare for the interview - Data structures, algorithms , low level system design , high level system design, problem solvingTime required to prepare for the interview - 2 monthsInterview preparation tips for other job seekers

Tip 1 : Never give up
Tip 2 : Practice 
Tip 3 : Be positive

Application resume tips for other job seekers

Tip 1 : Keep it short
Tip 2 : Highlight skills and achievements

Final outcome of the interviewSelected

Skills evaluated in this interview

I appeared for an interview in Jul 2019.

Interview Questionnaire 

4 Questions

  • Q1. 1. Java questions basee on interfaces, Exception Handling, inheritance, Steam API;
  • Q2. 2. SQL questions related to joins, sub-queries, nth highest salary;
  • Q3.  3. Basic algorithms questions based on Arrays/Linked List.
  • Q4. 4. Puzzles based on basic aptitudes test.

Interview Preparation Tips

Interview preparation tips for other job seekers - I was interviewed for Java Developer. I had 4 rounds (all technical rounds). Each rounds comprises questions related to Java/Puzzles/Algorithms and my experience of project.

Go through your resume. Things should be relevant and one should have clear understanding of basics.

I applied via Naukri.com and was interviewed in Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is rotational shifts. What is web service flow. How will you check ports on Unix or Solaris machine.
  • Ans. 

    Rotational shifts refer to working in different shifts at different times. Web service flow is the sequence of steps involved in a web service request. Checking ports on Unix or Solaris machine involves using the netstat command.

    • Rotational shifts involve working in different shifts at different times, such as day shift, night shift, and swing shift.

    • Web service flow involves a sequence of steps, such as sending a reques...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Total pathetic experience. Have heard of negative reviews from a number of people, but didn't believed. Unfortunately had to share same pain with them. What job description is given to you, doesn't matters because you won't be asked for that. Your resume will get shortlisted and then it doesn't matter what u have covered up in your career path, because interview rounds will consist of questions out of your scope. Your resume doesn't needs to be shortlisted at first end if it doesn't suit thier needs. HR people, they are on another level. You share your resume to them, and they will never ever reply back to you. Not a single HR, but it seems everyone has same culture. You keep trying to connect them for support. But they will just keep finding smarter ways to avoid.

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. Why important in learning programming languages.
  • Ans. 

    Learning programming languages is important for software engineers to effectively communicate with computers and develop software solutions.

    • Programming languages are the foundation of software development.

    • Learning multiple languages expands the range of problems a software engineer can solve.

    • Different languages have different strengths and are suited for different tasks.

    • Knowing multiple languages improves adaptability ...

  • Answered by AI

I applied via Campus Placement and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. For java based profile, questions related to collections, usage of comparator, Class loading are asked.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong in basics of computer science like data structure and algorithms. Have a detailed understanding of java basics

Automatic Data Processing (ADP) Interview FAQs

How many rounds are there in Automatic Data Processing (ADP) Customer Service Representative interview?
Automatic Data Processing (ADP) interview process usually has 1 rounds. The most common rounds in the Automatic Data Processing (ADP) interview process are One-on-one Round.
How to prepare for Automatic Data Processing (ADP) Customer Service Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Automatic Data Processing (ADP). The most common topics and skills that interviewers at Automatic Data Processing (ADP) expect are Communication Skills, Customer Service, International Voice Process, voice support and Advanced Excel.

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Automatic Data Processing (ADP) Customer Service Representative Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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27% more than the average Customer Service Representative Salary in India
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Automatic Data Processing (ADP) Customer Service Representative Reviews and Ratings

based on 5 reviews

2.5/5

Rating in categories

3.3

Skill development

2.7

Work-life balance

3.2

Salary

3.6

Job security

2.6

Company culture

2.2

Promotions

2.1

Work satisfaction

Explore 5 Reviews and Ratings
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