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Adobe Service Support Manager Interview Questions and Answers

Updated 25 Feb 2025

Adobe Service Support Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Jan 2025.

Round 1 - Group Discussion 

Social media impact on younger generations.

Round 2 - Group Discussion 

Social media usag in impacting businesses

Round 3 - One-on-one 

(2 Questions)

  • Q1. How do you prioritize incidents when you receive multiple requests simultaneously?
  • Q2. What is your approach to conducting Root Cause Analysis (RCA) after a critical incident?

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. How to solve the error in the code? what is scope? what are logical operators?
  • Ans. 

    Scope refers to the visibility and accessibility of variables in a program. Logical operators are used to perform logical operations in code.

    • Scope in programming refers to where in the code a variable can be accessed. It can be global, local, or block scope.

    • To solve an error in the code, first identify the error message or behavior causing the issue. Then, debug the code by checking for syntax errors, logical errors, o...

  • Answered by AI
  • Q2. How will you get the data in the table using js? what are the other ways to print the output? what is a block in js?
  • Ans. 

    To get data in a table using js, you can use DOM manipulation methods like getElementById or querySelector. Other ways to print output include console.log and innerHTML. A block in js is a set of statements enclosed in curly braces.

    • Use getElementById or querySelector to get data in a table using js

    • Other ways to print output include console.log and innerHTML

    • A block in js is a set of statements enclosed in curly braces,

  • Answered by AI
Round 2 - Behavioral 

(2 Questions)

  • Q1. About ServiceNow? About the technical role in my previous company? previous job roles and responsibilities? Why do you want to switch from previous company? How will you handle the challenges here in servi...
  • Q2. Why do I want to switch from my previous company?
  • Ans. 

    Seeking new challenges and growth opportunities in a different environment.

    • Looking for new challenges and opportunities for growth

    • Interested in gaining experience in a different industry or technology

    • Seeking a better work-life balance or company culture

    • Wanting to work with a different team or leadership style

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview went well, but I didn't receive any feedback beyond the rejection. I hope to get some insights into the reasons for the decision, as it would help to learn for next time. I'll definitely try again!

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. How does internet works
  • Q2. HTTP codes SQL troubleshooting
Round 2 - Technical 

(1 Question)

  • Q1. SQL python java
Round 3 - HR 

(2 Questions)

  • Q1. Salary negotiations
  • Q2. Work shifts questions
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Walk me through the resume
Round 2 - One-on-one 

(2 Questions)

  • Q1. Walk me through the resume
  • Q2. Salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Just speak confidently and make sure to know everything mentioned on the resume
Interview experience
4
Good
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. What is Difference between vMotion, FT and HA What is VPXA
  • Ans. 

    vMotion, FT, and HA are VMware technologies for virtual machine mobility, fault tolerance, and high availability. VPXA is a vCenter Server agent.

    • vMotion allows live migration of virtual machines between hosts without downtime

    • FT provides continuous availability for virtual machines by creating a secondary VM that mirrors the primary VM

    • HA automatically restarts virtual machines on different hosts in case of host failure

    • V...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. How do you handle multiple severity-1 tickets
  • Ans. 

    Prioritize and delegate tasks, communicate with stakeholders, and work efficiently under pressure.

    • Prioritize severity-1 tickets based on impact and urgency

    • Delegate tasks to team members based on expertise and workload

    • Communicate with stakeholders about the status and resolution of tickets

    • Work efficiently under pressure to resolve tickets in a timely manner

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Unable to ssh. Troubleshoot it
  • Q2. TCP IP model
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Few linux commands
  • Q2. Explain few, Any command for example
  • Ans. 

    Some common commands for technical support engineers include ping, ipconfig, and tracert.

    • Ping: Used to test the reachability of a host on an IP network.

    • Ipconfig: Displays all current TCP/IP network configuration values.

    • Tracert: Shows the route that packets take to reach a specified destination.

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - Assignment 

Versant round where you have to complete some given task given by them in a given time frame

Round 2 - HR 

(1 Question)

  • Q1. Talk about your last trip?, Memorable holiday or trip?, About your idol, college life, school life etc
Round 3 - Behavioral 

(1 Question)

  • Q1. Where manager will ask you some questions about anything but it will be questions mostly about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be good in grammar and communication skills
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in May 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. About projects which I have worked on hybris
  • Q2. Tools in hybris used
  • Ans. 

    Hybris uses various tools for development and support tasks.

    • Eclipse IDE for development

    • Hybris Administration Console for configuration

    • HAC for monitoring and troubleshooting

    • Ant for building and deploying

    • Jenkins for continuous integration

  • Answered by AI
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is your expected salary?
  • Q2. Are you willing to relocate?

Interview Preparation Tips

Interview preparation tips for other job seekers - After all the question they asked me the notice period and she said she needs immediate joiner

Adobe Interview FAQs

How many rounds are there in Adobe Service Support Manager interview?
Adobe interview process usually has 3 rounds. The most common rounds in the Adobe interview process are Group Discussion and One-on-one Round.
What are the top questions asked in Adobe Service Support Manager interview?

Some of the top questions asked at the Adobe Service Support Manager interview -

  1. How do you prioritize incidents when you receive multiple requests simultaneous...read more
  2. What is your approach to conducting Root Cause Analysis (RCA) after a critical ...read more

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Adobe Service Support Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Adobe Service Support Manager Salary
based on 7 salaries
₹5.5 L/yr - ₹7.1 L/yr
43% less than the average Service Support Manager Salary in India
View more details

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5.0/5

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