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Aditya Birla Memorial Hospital Customer Service Associate Interview Questions and Answers

Updated 22 Sep 2023

Aditya Birla Memorial Hospital Customer Service Associate Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
-

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self?
  • Q2. Tell something about you?
Round 3 - Interview 

(1 Question)

  • Q1. How you longer stay here.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't come here, very toxic to work here, our senior treat like we are prisoner.

Interview questions from similar companies

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction personal,hospital intro,client deal,situation handle
  • Q2. Pkg rate,revenue,client deal

Interview Preparation Tips

Interview preparation tips for other job seekers - Verbal interview.hospital purpose,client deal ,financial mgmt,revenue,
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Petty cash usage and purpose
  • Ans. 

    Petty cash is a small amount of cash kept on hand for minor expenses.

    • Petty cash is used for small, everyday expenses that are impractical to pay for with a check or credit card.

    • It is typically managed by a designated custodian who is responsible for tracking expenses and replenishing the fund.

    • Examples of petty cash expenses include office supplies, postage, and employee reimbursements.

    • Petty cash should be reconciled re...

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Talk about yourself,,hear you literally have to talk about your experience and also education background,and they also want to know more about your family background ,if your married,children since it’s mo...
  • Q2. How do you handle irate customers. Stay calm,actively listen to the customer,acknowledge the customers problem,sympathise and empathise with the customer,give solution to the customer problem,and incase it...

Interview Preparation Tips

Interview preparation tips for other job seekers - Just smile,have a positive attitude,the interviewers are friendly and they make you feel home and welcome so just use your knowledge and you will be fine

I applied via Company Website and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Normally questions

Interview Preparation Tips

Interview preparation tips for other job seekers - its good, eco-friendly,i like the hr round.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Will previous job product knowledge.
  • Q2. Why you choose Apollo? How do you know apollo hospital as....
  • Q3. Related to the field knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are experienced employee, you can negotiate your salary with the management without hesitation.
Interview experience
1
Bad
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Client Interview 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Why uh left your last company
Round 3 - HR 

(1 Question)

  • Q1. Basic questions like tell me something ant yourself and past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - I went for the interview in cogent for Apollo 24/7 as an customer support executive but they r jzt worst I reached there at 11 am I clear my 2 rounds but at 2pm they said client round will be at 4 pm I waited but at 4 pm they have started but then I waited till 7:30 I didn't even get a chance for my interview round the client sourabh sharma said I'll not hire anyone they reject all the candidates if still uh want to have interview you can stay otherwise you can go its your choice that's how's the client behaviour of Apollo 24/7 I'm applying for job that's not mean I deserve this kind of behaviour uh should teach your employees how to treat people's first.. hope it will be helpful for others too. So that they will also not waste there time for interview specially with the client saurabh sharma.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Roles and Responsibilities handled.
  • Ans. 

    Handled various roles and responsibilities including project management, client communication, and data analysis.

    • Managed multiple projects simultaneously

    • Communicated with clients to understand their requirements

    • Conducted data analysis to provide insights and recommendations

    • Collaborated with cross-functional teams to achieve project goals

  • Answered by AI
  • Q2. Desire to learn and dedication towards role.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Basic coding questions related to javascript or Java

Round 3 - Coding Test 

Specific to your skills, for FE web development angular related questions.

Round 4 - HR 

(1 Question)

  • Q1. Normal salary negotiation

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare the basics of coding and always be positive.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What have been doing in your current role
  • Q2. Letting them know about the normal workflow and additional to that job what am i doing that will help for my growth

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer

Aditya Birla Memorial Hospital Interview FAQs

How many rounds are there in Aditya Birla Memorial Hospital Customer Service Associate interview?
Aditya Birla Memorial Hospital interview process usually has 3 rounds. The most common rounds in the Aditya Birla Memorial Hospital interview process are Resume Shortlist and One-on-one Round.

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Aditya Birla Memorial Hospital Customer Service Associate Interview Process

based on 1 interview

Interview experience

1
  
Bad
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Aditya Birla Memorial Hospital Customer Service Associate Salary
based on 10 salaries
₹1.3 L/yr - ₹2.5 L/yr
28% less than the average Customer Service Associate Salary in India
View more details

Aditya Birla Memorial Hospital Customer Service Associate Reviews and Ratings

based on 9 reviews

2.9/5

Rating in categories

2.8

Skill development

2.9

Work-life balance

2.4

Salary

3.3

Job security

2.8

Company culture

2.4

Promotions

1.7

Work satisfaction

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