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ACT Fibernet Filed Engineer, Customer Technical Support Interview Questions and Answers
ACT Fibernet Filed Engineer, Customer Technical Support Interview Experiences
1 interview found
Filed Engineer, Customer Technical Support Interview Questions & Answers
Anonymous
posted on 22 Jan 2021
Interview Questionnaire
3 Questions
- Q1. How to solve per day 18 complaints
- Ans.
To solve 18 complaints per day, prioritize and categorize the complaints, streamline the resolution process, and continuously improve customer service.
Categorize complaints based on urgency and severity
Streamline the resolution process by providing clear guidelines and training to support staff
Implement a feedback system to continuously improve customer service
Prioritize complaints based on impact to customer satisfact...
- Q2. Why people conduct useless big days
- Q3. Why do u people do blody politics
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Dec 2019. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Question about in depth working of Angular.io and nodejs. Also the basic mongodb questions.
Interview Preparation Tips
There will be 3 technical rounds as to say and a HR round.
First round of interview is taken by the junior developer. This will be pure technical and lots of questions related to mostly one tech. Either front end and backend. Easy to clear if the basics are clear.
Second round is more technical and mostly related to integration of different services and architectural styles etc. Not so difficult to clear if you know industry best practices for designs.
Third round is with manager who checks the candidates and explains the business need and his role. Not to worry about.
Last is an HR round for package discuss and stuff.
I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. How do you sale nokia phone to that customer who wants another company
- Ans.
To sell a Nokia phone to a customer who wants another company, highlight Nokia's unique features, benefits, and value proposition.
Emphasize Nokia's superior build quality and durability
Highlight Nokia's long-lasting battery life and reliable performance
Showcase Nokia's user-friendly interface and intuitive features
Demonstrate Nokia's exceptional camera capabilities and imaging technology
Offer competitive pricing and at
Interview Preparation Tips
Just be confident no matter you have experience or not. Tell them that you are greatful to take this opportunity amd make them proud for their decision to keep you in their compan
I appeared for an interview before Mar 2021.
(1 Question)
- Q1. All are depend on your all about your self
- Ans. Its very IMP question on interview Start with your Name Experience (current to last) Education Family Don't take more time it very short and clearly
Use some math
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Feb 2022. There were 2 interview rounds.
(4 Questions)
- Q1. Why u r looking a job change ??
- Q2. What is your strength ..?
- Q3. Readiness For any Location ..?
- Q4. Why should I hired u...??
Interview Preparation Tips
I applied via Walk-in and was interviewed in Dec 2020. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. You can do field work
- Q2. You can sale broadband
Interview Preparation Tips
Habit extrenth and wickness
Hardwork demand with smart work for sell
I applied via Referral and was interviewed before Feb 2021. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself ? 2. What is IP Address ? 3. How do you manage the work force in your current assignment?
Interview Preparation Tips
I applied via LinkedIn and was interviewed in May 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. SQL, data modeling, data warehouse.
Interview Preparation Tips
Find duplicate records
Delete duplicate records
Set operations in SQL
joins in SQL
Explain your project
Recent challenge
I applied via Other and was interviewed before Mar 2018. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Serivece expression plz told
- Q2. Customer choice given service and reply best response
- Q3. How much transfer customer
- Ans.
The question is unclear and lacks context.
Request clarification on what is meant by 'transfer customer'
Ask for more information about the specific role and responsibilities of an Assistant Manager
Seek clarification on the purpose or objective behind the question
- Q4. 6000/ customer satisfaction guaranteed service
Interview Preparation Tips
Skills: Communication
I applied via Referral and was interviewed before Aug 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. My profile was related to SAP finance and data migration. So the questions regarding same area were asked
Interview Preparation Tips
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