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Access Healthcare BPO Analyst Interview Questions and Answers

Updated 24 Mar 2022

Access Healthcare BPO Analyst Interview Experiences

1 interview found

BPO Analyst Interview Questions & Answers

user image Anonymous

posted on 24 Mar 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Ans. 

    I come from a close-knit family that values education, support, and strong relationships, which has shaped my character and work ethic.

    • Supportive Parents: My parents have always encouraged my academic pursuits, leading me to excel in my studies and develop a passion for learning.

    • Siblings: I have two siblings, and we often collaborate on projects, fostering teamwork and communication skills that are essential in a profe...

  • Answered by AI
  • Q3. What are your strengths and weaknesses?
  • Ans. 

    Identifying strengths and weaknesses helps in personal growth and aligning with job requirements effectively.

    • Strength: Strong Analytical Skills - I excel at breaking down complex problems and identifying actionable solutions, as demonstrated in my previous role where I improved process efficiency by 20%.

    • Strength: Excellent Communication - I can convey information clearly and effectively, which was crucial when training...

  • Answered by AI
  • Q4. Tell me about yourself.
  • Ans. 

    I am a dedicated BPO Analyst with strong analytical skills and a passion for improving processes and customer satisfaction.

    • Experience in Data Analysis: I have worked on analyzing customer feedback data to identify trends and areas for improvement, leading to a 15% increase in customer satisfaction.

    • Process Improvement: I successfully implemented a new reporting system that reduced processing time by 20%, enhancing overa...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hard work and smart work is very important

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Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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I applied via LinkedIn and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What is esg? What is annual report
  • Ans. 

    ESG stands for Environmental, Social, and Governance. Annual report is a comprehensive report on a company's activities throughout the preceding year.

    • ESG refers to the three central factors in measuring the sustainability and ethical impact of an investment in a company or business.

    • Environmental factors include a company's impact on the environment, such as carbon emissions and waste management.

    • Social factors include a...

  • Answered by AI
  • Q2. Where do you see yourself in next 5 years?
  • Ans. 

    In five years, I envision myself as a senior analyst, leading projects and mentoring junior team members while driving impactful insights.

    • I aim to develop my analytical skills further, possibly obtaining certifications like CFA or data analytics.

    • I see myself taking on leadership roles, managing a team of analysts to deliver high-quality insights.

    • I plan to contribute to strategic decision-making processes, influencing c...

  • Answered by AI
  • Q3. Thats it. Nothing more

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, and study your education topics

BPO Analyst Interview Questions Asked at Other Companies

asked in Amazon
Q1. What languages do you know?

I applied via Referral and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is EV and its formulae
  • Ans. 

    EV stands for Enterprise Value, which is the total value of a company's equity and debt.

    • EV = Market Capitalization + Total Debt - Cash and Cash Equivalents

    • It is used to determine the total value of a company, including its debt

    • EV/EBITDA is a common valuation metric that compares a company's EV to its EBITDA

    • EV/Sales is another common valuation metric that compares a company's EV to its annual sales

    • EV can be used to comp...

  • Answered by AI
  • Q2. Format of income statement
  • Ans. 

    The income statement shows a company's revenues and expenses over a specific period of time.

    • The income statement is also known as the profit and loss statement.

    • It includes revenues, cost of goods sold, gross profit, operating expenses, and net income.

    • Revenues are the money a company earns from selling its products or services.

    • Cost of goods sold is the cost of producing or purchasing the products or services sold.

    • Gross ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - general finance related questions

Interview Questionnaire 

8 Questions

  • Q1. Questions on Summer Internship
  • Q2. What are your 2 Weaknesses ? Explain them to me ?
  • Ans. 

    I tend to overthink and can be too self-critical at times.

    • I often spend too much time analyzing details and can lose sight of the bigger picture.

    • I sometimes struggle with making decisions quickly due to overthinking.

    • I can be too hard on myself and take criticism too personally.

    • For example, in my previous job, I spent too much time perfecting a project and missed the deadline.

    • Another example is when I received construct...

  • Answered by AI
  • Q3. What is the process of launching a new product to market ? Explain each step ?
  • Ans. 

    Launching a new product involves several steps, from ideation to market launch.

    • Conduct market research to identify customer needs and preferences

    • Develop a product concept and create a prototype

    • Test the product with focus groups and make necessary adjustments

    • Create a marketing plan and determine pricing strategy

    • Launch the product and monitor sales and customer feedback

    • Make any necessary improvements or adjustments based...

  • Answered by AI
  • Q4. Difference between Primary and Secondary Research ?
  • Ans. 

    Primary research is original research conducted by the researcher, while secondary research is based on existing research.

    • Primary research involves collecting new data through surveys, interviews, experiments, etc.

    • Secondary research involves analyzing existing data from sources like books, journals, websites, etc.

    • Primary research is more time-consuming and expensive than secondary research.

    • Secondary research is useful ...

  • Answered by AI
  • Q5. Guesstimate : No of traffic signals between Aurangabad and Pune.
  • Ans. 

    There are approximately 50-60 traffic signals between Aurangabad and Pune.

    • Consider the distance between Aurangabad and Pune is around 235 km.

    • Assuming an average distance of 4 km between two signals, there would be around 58-59 signals.

    • However, the number may vary based on the route taken and the traffic density.

    • Also, the number of signals may have increased or decreased over time due to road development projects.

    • Hence,...

  • Answered by AI
  • Q6. Tell me something about yourself ?
  • Ans. 

    I am a highly motivated individual with a passion for problem-solving and continuous learning.

    • I have a degree in computer science and have worked as a software engineer for 3 years.

    • I enjoy taking on new challenges and have experience working in both team and individual settings.

    • In my free time, I enjoy reading books on technology and attending tech conferences to stay up-to-date with the latest trends.

    • I am also an avid...

  • Answered by AI
  • Q7. What is the process of Market Research ?
  • Ans. 

    Market research involves gathering and analyzing information about a target market to make informed business decisions.

    • Identify research objectives and target audience

    • Choose research methods (surveys, focus groups, etc.)

    • Collect and analyze data

    • Draw conclusions and make recommendations

    • Continuously monitor and update research

    • Example: Conducting a survey to determine customer satisfaction with a product

    • Example: Analyzing ...

  • Answered by AI
  • Q8. How did you know about Consumer Neuroscience ? ( I had spoken about it during induction )

Interview Preparation Tips

Round: Test
Experience: Quantitative Aptitude -10 Q ....Questions on P&L AND Percentage ....Cutoff 7
Verbal Ability - 18 Q .....Sentence Correction Cutoff -12 Q
Case Studies - 2

Time - 1.5 Hrs
Tips: Questions were quite easy ....Time Management Is Important
Duration: 90 minutes

Round: Behavioural Interview
Experience: Checking the confidence of the candidate. I think the fact that I had carried out a Social Research (Ganpati Procession Analysis in Pune ) helped. I could share that experience.
Tips: During your course try and associate yourself with some kind of research work ( whether it is complete or incomplete does not matter ).
Study the company ( website) as much as you can before the interview.


Round: Technical Interview
Tips: Questions on Summer Internship - Prepare well and do speak about

Skills: Ability To Analyse, Communication, Basics of Market Research
College Name: Department of Management Sciences (PUMBA)

Analyst Interview Questions & Answers

Mu Sigma user image Nimish Bajaj

posted on 7 May 2017

I appeared for an interview in Sep 2016.

Interview Questionnaire 

1 Question

  • Q1. About internships About projects Use cases Puzzels About your personality

Interview Preparation Tips

Round: Test
Experience: Only 70 filtered through this round out of 500
Tips: Prepare using any CAT book
Duration: 1 hour
Total Questions: 60

Round: Group Activity
Experience: 10 people were called together for this round, 2 or 3 people were selected
Tips: It is a GA
Don't keep a firm stand
Agree with others, have respect
Try to conclude well
Show team work skills

Round: Technical + HR Interview
Experience: Very long and detailed Interview
Tips: Just be honest, the guy taking your interview is leaps and bounds smarter than you

Skills: Analytical, Communication, Team Player
College Name: MSIT GGSIPU

I appeared for an interview before May 2016.

Interview Questionnaire 

4 Questions

  • Q1. Tell us about yourself
  • Ans. 

    I am a dedicated and detail-oriented analyst with a strong background in data analysis and problem-solving.

    • I have a Bachelor's degree in Statistics and experience working with large datasets

    • Proficient in statistical software such as R and Python

    • Skilled in identifying trends and patterns to provide actionable insights

    • Strong communication skills to present findings to stakeholders

  • Answered by AI
  • Q2. Why did your CGPA decrease consistently after you 1st year?
  • Ans. 

    My CGPA decreased consistently after my 1st year due to various factors.

    • I faced challenges in adjusting to the new academic environment in my first year.

    • I had to balance my studies with extracurricular activities and part-time jobs.

    • I struggled with certain subjects or courses that were more challenging for me.

    • I may have experienced personal or health issues that affected my academic performance.

    • I learned from my mistak...

  • Answered by AI
  • Q3. What do you know about us?
  • Ans. 

    The company is a leading financial services firm specializing in investment analysis and research.

    • Specializes in investment analysis and research

    • Considered a leader in the financial services industry

    • Known for providing high-quality financial advice and recommendations

  • Answered by AI
  • Q4. You mentioned that you have interest in cricket. Can you name at least 3 cricketers from the 70s?
  • Ans. 

    Some cricketers from the 70s include Sunil Gavaskar, Dennis Lillee, and Clive Lloyd.

    • Sunil Gavaskar was a legendary Indian batsman known for his technique and consistency.

    • Dennis Lillee was a fearsome Australian fast bowler who dominated the cricketing world in the 70s.

    • Clive Lloyd was a West Indian cricketer who captained the team to two consecutive World Cup victories in 1975 and 1979.

  • Answered by AI

Interview Preparation Tips

Round: Test
Duration: 1 hour 30 minutes

Round: Group Discussion
Experience: Fortunately I had a general idea about this topic and had some ideas and examples in mind to support my case. Though, that wasn't the case with everyone else.
Tips: Read Quora answers and be aware of current affairs
Duration: 15 minutes

College Name: Manipal Institute Of Technology, Manipal

I appeared for an interview before Jun 2016.

Interview Questionnaire 

6 Questions

  • Q1. What is a bond? What are different types of bonds?
  • Ans. 

    A bond is a debt security that represents a loan made by an investor to a borrower.

    • Bonds are issued by governments, municipalities, and corporations.

    • They are used to raise capital and finance projects.

    • Different types of bonds include government bonds, corporate bonds, municipal bonds, and convertible bonds.

    • Government bonds are issued by national governments and are considered low-risk.

    • Corporate bonds are issued by comp...

  • Answered by AI
  • Q2. Tell us something about your specialisation subjects of BBA
  • Ans. 

    My specialisation subjects in BBA include marketing, finance, human resource management, and operations management.

    • Marketing involves understanding consumer behavior and creating strategies to promote products or services.

    • Finance focuses on managing funds, investments, and financial planning.

    • Human resource management deals with recruiting, training, and managing employees.

    • Operations management involves overseeing produ...

  • Answered by AI
  • Q3. Which is your favourite subject? Describe about it
  • Ans. 

    My favorite subject is history because I enjoy learning about past events and how they have shaped the world we live in today.

    • I find studying different time periods and cultures fascinating

    • I enjoy analyzing historical documents and artifacts

    • I like understanding how historical events have influenced current societies and politics

  • Answered by AI
  • Q4. Are you comfortable in night shifts
  • Ans. 

    Yes, I am comfortable with night shifts as I have prior experience working in night shifts.

    • I have previous experience working night shifts in my previous job.

    • I am able to adjust my sleep schedule to accommodate night shifts.

    • I understand the importance of being alert and focused during night shifts.

    • I am willing to work night shifts if required for the role.

  • Answered by AI
  • Q5. What are your hobbies
  • Ans. 

    My hobbies include hiking, painting, and playing the guitar.

    • Hiking: I enjoy exploring nature trails and challenging myself physically.

    • Painting: I find relaxation and creativity in expressing myself through art.

    • Playing the guitar: I love learning new songs and improving my musical skills.

  • Answered by AI
  • Q6. Where do your parents and siblings work
  • Ans. 

    My parents work in education and my siblings work in finance and healthcare.

    • Parents work in education

    • Siblings work in finance and healthcare

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: In this round there was an online test which had objective and subjective questions regarding the mentioned sections.
Duration: 1 hour
Total Questions: 30

Round: Technical Interview
Experience: The interviewer asked such questions about my graduation subjects and a little about how familiar I am of the work the company deals in.

Round: HR Interview
Experience: This round had the HR person ask general questions about my hobbies and about my family background and also told me about the company, its culture and the salary structure

College Name: Maharaja Surajmal Institute Of Technology
Are these interview questions helpful?

I applied via Naukri.com and was interviewed in Dec 2018. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About previous company ....then a extempore for 2 minutes
  • Q2. Self introduction

Interview Preparation Tips

Round: Test
Experience: Skill test

General Tips: Keep calm ....listen and try to understand what is asked them only revert your answer.
Skills: Decision Making Skills
Duration: 1-3 Months

I applied via Naukri.com and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process at Acuity Knowledge partners.

I applied via Company Website and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic: Tell me about yourself, movie story

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get into this shit

Access Healthcare Interview FAQs

How many rounds are there in Access Healthcare BPO Analyst interview?
Access Healthcare interview process usually has 2 rounds. The most common rounds in the Access Healthcare interview process are Resume Shortlist and HR.
What are the most common questions asked in Access Healthcare BPO Analyst HR round?

The most common HR questions asked in Access Healthcare BPO Analyst interview are -

  1. What are your strengths and weakness...read more
  2. What is your family backgrou...read more
  3. What are your salary expectatio...read more

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₹1.7 L/yr - ₹3.9 L/yr
10% more than the average BPO Analyst Salary in India
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