Accertify Senior Fraud Analyst Interview Questions and Answers

Q1. Normal question about yourself and speak on a topic
Add your answer
Q2. Manager round was there
Add your answer

Q1. Interview questions was moderate and simpler no challenges in getting selected
Add your answer

Q1. What is a chargeback, and what is the process involved in handling chargebacks?
Ans. 
A chargeback is a reversal of a transaction made by a customer, typically due to fraud or dissatisfaction.
• A chargeback occurs when a customer disputes a transaction with their bank or credit card issuer.

• The process involves the merchant receiving a notification of the chargeback and providing evidence to dispute it.

• If the chargeback is upheld, the funds are taken back from the merchant and returned to the customer.

• Comm...read more
Answered by AI
Add your answer
Q2. What is the dispute life cycle?
Ans. 
The dispute life cycle refers to the stages involved in handling and resolving a dispute or fraud case.
• Identification of the dispute or fraud

• Investigation and gathering of evidence

• Resolution or decision-making

• Communication with all parties involved

• Closure and monitoring for potential recurrence
Answered by AI
Add your answer
Q3. What are the different types of fraud?
Ans. 
Different types of fraud include identity theft, credit card fraud, insurance fraud, and investment fraud.
• Identity theft: When someone steals personal information to commit fraud.

• Credit card fraud: Unauthorized use of someone's credit card information.

• Insurance fraud: Falsifying information to make false insurance claims.

• Investment fraud: Deceiving investors for financial gain.

• Online fraud: Fraud committed through the
Answered by AI
Add your answer
Q4. What is the difference between a debit card and a credit card?
Ans. 
Debit cards are linked to a checking account and funds are withdrawn directly, while credit cards allow you to borrow money up to a certain limit.
• Debit cards are linked to a checking account, while credit cards are a form of borrowing.

• Debit card transactions are deducted directly from your checking account balance, while credit card transactions are added to your credit card balance.

• Debit cards do not charge interest a...read more
Answered by AI
Add your answer
Q5. What is the difference between a dispute and a chargeback?
Ans. 
Dispute is initiated by the cardholder, while chargeback is initiated by the card issuer.
• Dispute is when a cardholder questions a charge on their statement, while chargeback is when the card issuer reverses a transaction due to fraud or other reasons.

• Disputes are resolved between the cardholder and merchant, while chargebacks involve the card issuer and merchant.

• Disputes can be resolved without involving the card issue...read more
Answered by AI
Add your answer
Q6. Explain the chargeback cycle?
Ans. 
The chargeback cycle is the process where a cardholder disputes a transaction and the funds are returned to them.
• 1. Cardholder notices a transaction they don't recognize on their statement

• 2. Cardholder contacts their bank to dispute the charge

• 3. Bank investigates the claim and if valid, initiates a chargeback

• 4. Merchant receives notification of the chargeback and can provide evidence to dispute it

• 5. Funds are temporari...read more
Answered by AI
Add your answer
Q7. What is an ACH?
Ans. 
ACH stands for Automated Clearing House, a network that facilitates electronic money transfers between bank accounts.
• ACH is commonly used for direct deposit of paychecks, bill payments, and transferring funds between accounts.

• ACH transactions are processed in batches and can take 1-3 business days to complete.

• Examples of ACH transactions include online bill payments, vendor payments, and transferring money between pers
Answered by AI
Add your answer
Q8. What is a card network, and explain how does it operate?
Ans. 
A card network is a company that processes credit and debit card transactions between merchants and card issuers.
• Card networks facilitate the authorization, clearing, and settlement of transactions.

• They set the rules and standards for card transactions, such as security protocols and interchange fees.

• Examples of card networks include Visa, Mastercard, American Express, and Discover.
Answered by AI
Add your answer

Q1. Questions on excel
Add your answer
Q2. Question related to different types of fraud
Add your answer

Q1. What are your roles and responsibilities
Add your answer
Q2. Provide your experience with an example problem solving
Ans. 
Experienced in problem solving through analyzing data, identifying patterns, and collaborating with team members to find solutions.
• Utilized data analysis tools to identify discrepancies in financial records

• Collaborated with law enforcement agencies to gather evidence for fraud cases

• Developed strategies to prevent future fraudulent activities based on past cases
Answered by AI
Add your answer

About company explaining nd hw to go forward with my team

Basic aptitude like reasoning

Q1. Subject related
Add your answer
Q2. Tell me about yourself ,golden rules of commerce
Add your answer

Q1. Shift timings, package , location
Add your answer

Just basic english
However round two is kind of tricky ...
Dnt rush stay calm n stay focused ....
Other than that rest is easy
M....
.