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Accentuate Technology Customer Service Associate Interview Questions and Answers

Updated 3 Apr 2024

Accentuate Technology Customer Service Associate Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What is your hobbies?
  • Q2. Tell me about yourself

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Feb 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

I applied via Referral and was interviewed in Jan 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How would you monitor the inflows of critical incidents and method you will apply to reduce them?
  • Ans. 

    To monitor critical incidents, I will implement a system to track and analyze data, identify root causes, and implement solutions.

    • Implement a system to track and analyze data on critical incidents

    • Identify root causes of critical incidents

    • Develop and implement solutions to reduce critical incidents

    • Regularly review and update the system to ensure effectiveness

    • Provide training and support to staff to prevent critical inci

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - scenario based, case studies, real time management etc.. You cannot bluff, if you have really worked then you can explain.
Interview was nice & smooth and I was able to crack it but didn’t accept as the package offered was below my expectation.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - teams 

(1 Question)

  • Q1. Past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Feb 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction with confidence
  • Q2. Tell me about networking IT support
  • Ans. 

    Networking IT support involves providing technical assistance to users with network-related issues.

    • Diagnosing and resolving network connectivity issues

    • Configuring network devices such as routers and switches

    • Monitoring network performance and identifying potential issues

    • Providing remote support to users

    • Collaborating with other IT professionals to maintain network security

    • Training users on network best practices

    • Staying u...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Answer the questions for customer
Round 4 - One-on-one 

(1 Question)

  • Q1. How do you handle the customer with high temper
Round 5 - HR 

(1 Question)

  • Q1. Follow the instructions give me

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Good

Round 3 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.
  • Q3. Why are you looking for a change?
  • Q4. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a great experience. Nice Interview by HR. Very well responsible.

I applied via Referral and was interviewed in Jan 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How would you monitor the inflows of critical incidents and method you will apply to reduce them?
  • Ans. 

    To monitor critical incidents, I will implement a system to track and analyze data, identify root causes, and implement solutions.

    • Implement a system to track and analyze data on critical incidents

    • Identify root causes of critical incidents

    • Develop and implement solutions to reduce critical incidents

    • Regularly review and update the system to ensure effectiveness

    • Provide training and support to staff to prevent critical inci

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - scenario based, case studies, real time management etc.. You cannot bluff, if you have really worked then you can explain.
Interview was nice & smooth and I was able to crack it but didn’t accept as the package offered was below my expectation.

Accentuate Technology Interview FAQs

How many rounds are there in Accentuate Technology Customer Service Associate interview?
Accentuate Technology interview process usually has 1 rounds. The most common rounds in the Accentuate Technology interview process are HR.

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