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Aarogyadhan Medi Health And Wellness Solutions Call Center Manager Interview Questions and Answers
Aarogyadhan Medi Health And Wellness Solutions Call Center Manager Interview Experiences
1 interview found
Interview Questionnaire
1 Question
- Q1. They asked me for product knowledge and communication skils
Interview Preparation Tips
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Interview questions from similar companies
I applied via LinkedIn and was interviewed in Sep 2024. There were 2 interview rounds.
Operation process relation question
(2 Questions)
- Q1. How many package do you need
- Ans.
The number of packages needed depends on the specific requirements of the operation.
Consider the size and weight of the packages being transported
Take into account the distance and mode of transportation
Factor in any special handling or storage requirements
Example: If transporting small, lightweight items over a short distance, fewer packages may be needed compared to large, heavy items over a long distance
- Q2. For joini related question
I applied via Walk-in and was interviewed in Mar 2024. There was 1 interview round.
(4 Questions)
- Q1. Introducing over selves..some voice test
- Q2. Golden rules of account
- Ans.
Golden rules of account include accuracy, confidentiality, and professionalism.
Accuracy is key in maintaining correct information for customers.
Confidentiality is crucial in protecting sensitive customer data.
Professionalism ensures a positive interaction with customers.
Examples: Double-checking account details, keeping customer information secure, maintaining a polite and helpful demeanor.
- Q3. Testing Voice process
- Ans.
Testing voice process involves assessing the candidate's communication skills, clarity, tone, and ability to handle customer queries effectively.
Evaluate pronunciation and enunciation
Assess tone and pitch of voice
Test ability to handle difficult customers
Check for active listening skills
Evaluate problem-solving abilities through role-play scenarios
- Q4. Checking Launguage test
Interview Preparation Tips
- Account Management
I applied via Apna Jobs
(2 Questions)
- Q1. Please give me this job your confirm the job ro not
- Q2. Job confirm ga esthara miru
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant
Education related and basic biodata
Company ke baare me basic knowledge
Interview Preparation Tips
- Education related
And best wishes
Call Center Executive Interview Questions & Answers
Indiamart Intermesh
Anonymous
posted on 27 May 2022
I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.
Resume shorlust,online Test
Interview Preparation Tips
- Customer Service
I applied via Recruitment Consultant and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
8 Questions
- Q1. What is call center?
- Ans.
A call center is a centralized office where customer service representatives handle incoming and outgoing telephone calls.
Call centers are used by companies to provide customer support, sales, and telemarketing services.
They can be inbound, outbound, or a combination of both.
Call center agents use computer systems to access customer information and resolve issues.
Metrics such as average handle time and first call resol...
- Q2. People working in call centers are mostly customer care or customer service executive. They are responsible for tracking open cases , resolving issues flowing up on complains.
- Q3. Informing clients And customer about new product
- Q4. And fresh service
- Q5. And providing sports with financial transactions
- Q6. And trust (T)
- Q7. Value (V).
- Q8. Service (S)
Interview Preparation Tips
I applied via Other and was interviewed before Mar 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Realistic questions on solving actual problems in ops, some on data and approach to problem
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in May 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Tell me about yourself?
- Ans. How many years of experience you have?
- Q2. What is your current salary?
- Q3. What is your expected salary?
(3 Questions)
- Q1. Explain you last working responsibility?
- Q2. Why you choose our organisation?
- Q3. What is your expectations with our organisation?
- Ans. Excel sheet working experience and test.
Interview Preparation Tips
samarjeet bhardwaj
Selected
(1 Question)
- Q1. 1.Tell me about your Self ,2.What metrics you track for customer satisfaction,3.Describe your day to day work
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