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3i Infotech Desktop Support Engineer L1 and L2 Interview Questions and Answers

Updated 29 Jun 2024

3i Infotech Desktop Support Engineer L1 and L2 Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Previous experience

I applied via Naukri.com and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Basic question regarding personal details
  • Q2. Technical skill details
Round 2 - Technical 

(2 Questions)

  • Q1. Basic technical support engineer question
  • Q2. What domain, how to configuration outlook,
  • Ans. 

    To configure Outlook, you need to know the domain name and server settings.

    • Open Outlook and go to File > Account Settings > Account Settings

    • Click on New to add a new email account

    • Enter your name, email address, and password

    • Select the account type (POP or IMAP) and enter the incoming and outgoing server settings

    • Click on Test Account Settings to ensure everything is working properly

    • Click on Finish to complete the setup p

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Salary discussion and join date
  • Q2. Joining date discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a field job. Not more intresting. More travel including,, salary in time but co-emplyee behavior not good, travel indent or claims are not getting in time.

Desktop Support Engineer L1 and L2 Interview Questions Asked at Other Companies

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Interview questions from similar companies

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Anything can be asked from oops to design pattern level question. Simple to hard. It's kind of rapid fire.

Interview Preparation Tips

Interview preparation tips for other job seekers - Ready handle a pressure while interview process, be stable, don't confuse

I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is SDLC, STLC, Agile, Different types of testing, Testing life cycle, adb commands, Project works, Bug life cycle, types of bug, difficulties in your project, RTM.
  • Ans. 

    The question covers various topics related to software development and testing.

    • SDLC stands for Software Development Life Cycle and is a process followed for software development.

    • STLC stands for Software Testing Life Cycle and is a process followed for software testing.

    • Agile is a software development methodology that emphasizes on iterative and incremental development.

    • Different types of testing include unit testing, int...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well on adb commands and above questions.

Skills evaluated in this interview

I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Quantitative ability and logical ability

Round 2 - Technical 

(2 Questions)

  • Q1. In which programming language you are good at?
  • Ans. 

    I am proficient in Java and Python.

    • Strong understanding of object-oriented programming concepts

    • Experience with Java frameworks such as Spring and Hibernate

    • Proficient in Python libraries such as NumPy and Pandas

  • Answered by AI
  • Q2. Write a program to print HCF of numbers as output
  • Ans. 

    Program to print HCF of numbers as output

    • Take input of two numbers from user

    • Find the smaller number between the two

    • Run a loop from 1 to the smaller number

    • Check if both numbers are divisible by the current loop variable

    • If yes, update the HCF variable

    • Print the HCF as output

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - I attended interview for this company and they saw my capability and adaptability only.

I appeared for an interview in Sep 2020.

Interview Questionnaire 

1 Question

  • Q1. Oops concept, solid principles, filters in MVC, basics of Angular,life cycle hook

Interview Preparation Tips

Interview preparation tips for other job seekers - 2 rounds- both are technical.

I appeared for an interview before Oct 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is Nested List with example
  • Ans. 

    A nested list is a list that contains other lists as its elements.

    • Nested lists can be created using square brackets and separating the elements with commas.

    • Elements of a nested list can be accessed using indexing and slicing.

    • Example: my_list = [[1, 2, 3], [4, 5, 6], [7, 8, 9]]

    • Accessing element 5: my_list[1][1]

  • Answered by AI
  • Q2. What is queue , explain with example
  • Ans. 

    A queue is a data structure that follows the First In First Out (FIFO) principle.

    • Elements are added to the back of the queue and removed from the front.

    • Example: A line of people waiting for a movie ticket.

    • Operations: Enqueue (add element to back), Dequeue (remove element from front), Peek (view front element)

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Data Structure should be stong
Basic python
Coding skills

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. 1. Introduce yourself.
  • Q2. 2. Tell what you know about Cyabge.
  • Ans. 

    Cybage is a global technology consulting organization specializing in outsourced product engineering services.

    • Founded in 1995 and headquartered in Pune, India

    • Provides software development, testing, and maintenance services

    • Has a presence in North America, Europe, and Asia-Pacific regions

    • Serves industries such as healthcare, retail, banking, and finance

    • Has partnerships with companies like Microsoft, IBM, and Amazon Web S

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your resume technically strong, keep it concise and clear.

I applied via Campus Placement and was interviewed before Jul 2021. There were 4 interview rounds.

Round 1 - Assignment 

MCQ in web development and programming languages.
2 Coding questions

Round 2 - Group Discussion 

GD on trending tech like AI, Cybersecurity, Block Chain

Round 3 - Technical 

(4 Questions)

  • Q1. Oops Questions in any programming language
  • Q2. Resume based questions on previous internships
  • Q3. Previous projects and basic coding questions on collections
  • Q4. Questions on Python programming data structures
Round 4 - Technical 

(4 Questions)

  • Q1. Project based questions
  • Q2. Managerial questions and situation based questions
  • Q3. DBMS questions on manipulation techniques
  • Q4. Data structures questions on trees and Linked Lists

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare all the points mentioned in resume and maintain clarity of speech and convey the approach in your own way.

I applied via Naukri.com and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Types of join in sql
  • Ans. 

    Types of join in SQL

    • Inner join: returns only the matching rows from both tables

    • Left join: returns all rows from the left table and matching rows from the right table

    • Right join: returns all rows from the right table and matching rows from the left table

    • Full outer join: returns all rows from both tables

    • Cross join: returns the Cartesian product of both tables

  • Answered by AI
  • Q2. Ssis checkpoint and breakpoint use
  • Ans. 

    SSIS checkpoint and breakpoint are used for debugging and error handling in SSIS packages.

    • Checkpoint saves the package progress and restarts from the last successful checkpoint in case of failure.

    • Breakpoint pauses the package execution at a specific point to allow debugging and troubleshooting.

    • Both can be set at the package level or individual task level.

    • Checkpoint uses a checkpoint file to store the progress informati...

  • Answered by AI
  • Q3. Containers in SSIS
  • Ans. 

    Containers in SSIS are used to group related tasks and provide a logical flow for the package.

    • Containers can be used to group tasks into a single unit of work

    • There are several types of containers in SSIS, including Sequence, For Loop, and Foreach Loop

    • Containers can be nested to create complex workflows

    • Containers can have precedence constraints to control the order in which tasks are executed

  • Answered by AI
  • Q4. How to skip first 10 and last 10 rows in excel source and send to destination
  • Ans. 

    Skip first and last 10 rows in Excel source and send to destination

    • Use a library like Apache POI or OpenXML to read and write Excel files

    • Identify the range of rows to be skipped using row numbers or cell values

    • Copy the remaining rows to a new Excel file or sheet and save it as destination

  • Answered by AI
  • Q5. Different keys sql , use of surrogate key
  • Ans. 

    SQL keys and use of surrogate key

    • SQL keys are used to uniquely identify records in a table

    • Primary key is a unique identifier for a record

    • Foreign key is a reference to a primary key in another table

    • Surrogate key is a system-generated unique identifier for a record

    • Surrogate keys are useful when there is no natural primary key

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Your worked project details and clear basic concepts

Skills evaluated in this interview

3i Infotech Interview FAQs

How many rounds are there in 3i Infotech Desktop Support Engineer L1 and L2 interview?
3i Infotech interview process usually has 2-3 rounds. The most common rounds in the 3i Infotech interview process are Technical, Resume Shortlist and HR.
How to prepare for 3i Infotech Desktop Support Engineer L1 and L2 interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 3i Infotech. The most common topics and skills that interviewers at 3i Infotech expect are CCNA, Desktop Support, Hardware Engineering, Installation and Laptop Support.
What are the top questions asked in 3i Infotech Desktop Support Engineer L1 and L2 interview?

Some of the top questions asked at the 3i Infotech Desktop Support Engineer L1 and L2 interview -

  1. What domain, how to configuration outlo...read more
  2. Basic technical support engineer quest...read more
  3. Technical skill deta...read more

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3i Infotech Desktop Support Engineer L1 and L2 Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more

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3i Infotech Desktop Support Engineer L1 and L2 Salary
based on 19 salaries
₹2.5 L/yr - ₹4.3 L/yr
8% more than the average Desktop Support Engineer L1 and L2 Salary in India
View more details

3i Infotech Desktop Support Engineer L1 and L2 Reviews and Ratings

based on 6 reviews

2.2/5

Rating in categories

1.8

Skill development

1.8

Work-life balance

1.8

Salary

1.5

Job security

1.8

Company culture

1.3

Promotions

2.0

Work satisfaction

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