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3i Infotech Desktop Support Engineer L1 and L2 Interview Questions and Answers

Updated 29 Jun 2024

3i Infotech Desktop Support Engineer L1 and L2 Interview Experiences

2 interviews found

Desktop Support Engineer L1 and L2 Interview Questions & Answers

user image Dinesh karkampalli

posted on 29 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Previous experience
    • Add your answer

Desktop Support Engineer L1 and L2 Interview Questions & Answers

user image Anonymous

posted on 23 Sep 2022

I applied via Naukri.com and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Basic question regarding personal details
    • Add your answer
  • Q2. Technical skill details
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. Basic technical support engineer question
    • Add your answer
  • Q2. What domain, how to configuration outlook,
  • Ans. 

    To configure Outlook, you need to know the domain name and server settings.

    • Open Outlook and go to File > Account Settings > Account Settings

    • Click on New to add a new email account

    • Enter your name, email address, and password

    • Select the account type (POP or IMAP) and enter the incoming and outgoing server settings

    • Click on Test Account Settings to ensure everything is working properly

    • Click on Finish to complete the setup p

    • Answered by AI
    Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Salary discussion and join date
    • Add your answer
  • Q2. Joining date discussion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a field job. Not more intresting. More travel including,, salary in time but co-emplyee behavior not good, travel indent or claims are not getting in time.

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Top trending discussions

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Career Growth
2w
a technical specialist
How soon should I say I'm not joining the org.
I have offer from 3 orgs 1. Deloitte 2. Thoughtworks 3. TCS Decided to join Deloitte on March 05, which is the DoJ of other two as well. I wanted to know when is the right time to inform tcs and thoughtworks that I'm not joining their orgs, and what's the best reason to give? I wanted to have a backup offer if in worst case deloittes offer messes up.
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Interview questions from similar companies

Desktop Support Engineer Interview Questions & Answers

ITC Infotech user image Anonymous

posted on 1 Feb 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

All about profit, percentages,desicion making, English grammar etc

Round 3 - Technical 

(3 Questions)

  • Q1. Questions about C ,C++,Java
    • Add your answer
  • Q2. Simple basic questions
    • Add your answer
  • Q3. Basic questions of C,C++,Java
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. About my self and asked Narrate A Story
    • Add your answer

Interview Preparation Tips

Topics to prepare for ITC Infotech Desktop Support Engineer interview:
  • Programming
  • Java
  • Information Technology
Interview preparation tips for other job seekers - 1. Team work, Time management .
2. Self Satisfaction in work is more important.
3. Good communication skills
4. Thinking Skills.
All the best 😊

Desktop Support Engineer Interview Questions & Answers

CitiusTech user image Anonymous

posted on 9 May 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are your strength and weaknesses?
    • Add your answer

Desktop Support Engineer Interview Questions & Answers

ITC Infotech user image Anonymous

posted on 6 May 2022

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 
Round 3 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Infotech company big company and the big appourtunity of life
More about working at 3i Infotech

3i Infotech Interview FAQs

How many rounds are there in 3i Infotech Desktop Support Engineer L1 and L2 interview?
3i Infotech interview process usually has 2-3 rounds. The most common rounds in the 3i Infotech interview process are Technical, Resume Shortlist and HR.
How to prepare for 3i Infotech Desktop Support Engineer L1 and L2 interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 3i Infotech. The most common topics and skills that interviewers at 3i Infotech expect are CCNA, Desktop Support, Hardware Engineering, Installation and Laptop Support.
What are the top questions asked in 3i Infotech Desktop Support Engineer L1 and L2 interview?

Some of the top questions asked at the 3i Infotech Desktop Support Engineer L1 and L2 interview -

  1. What domain, how to configuration outlo...read more
  2. Basic technical support engineer quest...read more
  3. Technical skill deta...read more

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3i Infotech Desktop Support Engineer L1 and L2 Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
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3i Infotech Desktop Support Engineer L1 and L2 Salary
based on 20 salaries
₹2.5 L/yr - ₹4.3 L/yr
12% more than the average Desktop Support Engineer L1 and L2 Salary in India
View more details

3i Infotech Desktop Support Engineer L1 and L2 Reviews and Ratings

based on 6 reviews

2.2/5

Rating in categories

1.8

Skill development

1.8

Work-life balance

1.8

Salary

1.5

Job security

1.8

Company culture

1.3

Promotions

2.0

Work satisfaction

Explore 6 Reviews and Ratings
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