Upload Button Icon Add office photos

Filter interviews by

3colon33 Technical Support Engineer Interview Questions and Answers

Updated 1 Sep 2021

3colon33 Technical Support Engineer Interview Experiences

1 interview found

I applied via LinkedIn and was interviewed in Aug 2021. There were 5 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Tell me about your self.
  • Ans. 

    I am a Technical Support Engineer with experience in troubleshooting and resolving technical issues.

    • Experienced in providing technical support to customers via phone, email, and chat

    • Proficient in diagnosing and resolving hardware and software issues

    • Skilled in troubleshooting network connectivity problems

    • Familiar with various operating systems such as Windows, macOS, and Linux

    • Knowledgeable in software installation and c...

  • Answered by AI
  • Q2. Why should I hire you
  • Ans. 

    I have a strong technical background and excellent problem-solving skills.

    • Extensive experience in troubleshooting technical issues

    • In-depth knowledge of various operating systems and software applications

    • Strong communication and customer service skills

    • Proven ability to work under pressure and meet deadlines

    • Track record of successfully resolving complex technical problems

    • Ability to adapt and learn quickly in a fast-paced

  • Answered by AI
  • Q3. Why are looking this job, how can you tell your the perfect fit for this position.
  • Ans. 

    I am looking for this job because I have a strong passion for technical support and believe my skills and experience make me the perfect fit for this position.

    • I have a solid background in technical support, with experience troubleshooting and resolving complex technical issues.

    • I have excellent communication skills, both written and verbal, which are essential for effectively assisting customers and collaborating with t...

  • Answered by AI
  • Q4. Technical questions related to Networking basics, port numbers, windows server based, DHCP, DNS, DORA process, IP Configuration
  • Q5. What would you if the a problem raised from the client side and it is not able to solved by you..?
  • Ans. 

    If unable to solve a problem raised by the client, I would escalate it to a higher level of support or involve other team members.

    • Assess the problem thoroughly to ensure all possible solutions have been attempted

    • Consult with colleagues or seniors for their expertise and guidance

    • Escalate the issue to a higher level of support if necessary

    • Ensure clear and effective communication with the client throughout the process

  • Answered by AI
  • Q6. Describe about your family
  • Ans. 

    I come from a close-knit family with diverse backgrounds and interests.

    • My parents are both engineers, and they have instilled in me a passion for problem-solving.

    • I have two siblings, one older sister who is a doctor and a younger brother who is studying computer science.

    • We often gather for family dinners and enjoy discussing various topics, from technology to current events.

    • My family has always been supportive of my ca...

  • Answered by AI
  • Q7. Why did you get lesser percentage in graduation unlike your 10th and inter percentage..justify your answer.
  • Ans. 

    I faced personal challenges during my graduation which affected my academic performance.

    • I had to work part-time to support my family financially, which impacted my study time and focus.

    • I was involved in extracurricular activities and leadership roles, which required a significant amount of time and dedication.

    • I faced health issues during my graduation, which caused me to miss classes and affected my overall performance...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - My overall interview process was smooth and easy. If they found you fit in the first two rounds of interview they'll hire you. It is based on your communication skills and performance.

Interview questions from similar companies

Interview Preparation Tips

Round: Resume Shortlist
Experience: I had a standard resume for this company as per the norms of our institute’s placement cell. For Oracle I laid emphasis on my programming skills and projects related to it.

Round: Test
Experience: The first round was the written test that comprised of 5 sections – vocabulary, aptitude, pattern matching, logical reasoning and programming. The questions in the programming section were asked from data structures and C++. The questions in the programming section were mainly from trees (from data structures). Around 400 students appeared for their written test out of which around 100 were shortlisted.

Round: HR Interview
Experience: The next round was the interview round. They gave me some puzzles to solve and a program to write. One of the puzzles that I remember was that if I were to be given an egg then how would I determine its durability, i.e. how would I determine that from which floor do I need to throw the egg from so that the egg does not break if thrown from any floor below it.
For the coding question I was given a mathematical formula and I was asked to devise a code such that the program uses the formula and gives the output.
Tips: Prepare for Data Structures as well as the commonly asked puzzles for Oracle.

College Name: IIT ROORKEE
Motivation: Oracle is a reputed company in the space of software and ITeS. It had come to our campus with five profiles. The best means to know about all of them is to attend the pre-placement talk of the company.

Interview Preparation Tips

Round: Test
Experience: The written test was quite similar to the typical CAT pattern. It contained sections on Reading Comprehension, Data Interpretation and Mathematics.

Round: Technical + HR Interview
Experience: There were 2 interviewers in the first interview, one was a technical guy and the other was from HR. They asked me a few very simple puzzles, a few basic programming questions (swapping the value of two variables etc.), questions related to the development cycle of software products. The HR guy asked stuff like what do you want to achieve in life? Strengths, weaknesses etc.

Round: Case Study Interview
Experience: The third interview was the most important one (and I guess that was the deciding interview). The interviewer started with questions like why finance? Which companies are you sitting for? Then he gave me a case study:

Interview Questionnaire 

2 Questions

  • Q1. Oops, os, dbms, project
  • Q2. Why hsbc, why should I hire you.
  • Ans. 

    I have a strong background in software engineering and a passion for innovation, making me a valuable asset to HSBC.

    • I have a proven track record of successfully delivering high-quality software solutions in previous roles.

    • I am highly skilled in various programming languages and technologies, including Java, Python, and SQL.

    • I have experience working in agile development environments, allowing me to adapt quickly to chan...

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: 4 sections, 15 questions each. Sections on apti, english, programming, technical.
Tips: Time management, complete english and technical first
Duration: 1 hour
Total Questions: 60

Round: Group Discussion
Experience: We were asked which super hero would you like to be. Shared the information. Always present the positives and negatives and emphasize that despite of being negatives
Tips: Think everything through before speaking
Duration: 40 minutes

Round: Technical Interview
Experience: Prepare well, anything can be asked on the things written on your resume

Round: HR Interview
Experience: Sell yourself. Tell them why you would be the best candidate.
Tips: Tell your advantages of being a fresher that you would be comfortable in any technology

College Name: Acropolis institute of technology and research

I applied via Campus Placement

Interview Questionnaire 

2 Questions

  • Q1. You have a Binary tree having numbers>=0 and a numeber N. Print all downwards paths from any node having the sum of elements equal to N
  • Ans. 

    Print all downward paths from any node in a binary tree with sum of elements equal to N.

    • Traverse the binary tree and keep track of the sum of elements in the path from root to current node.

    • If the sum equals N, print the path from root to current node.

    • Recursively traverse the left and right subtrees with updated sum.

    • Use a stack to keep track of the current path being traversed.

    • Example: Binary tree with root 1, left chil...

  • Answered by AI
  • Q2. You have a cuboid (m*n*p) each block of the cuboid is having a metallic ball. Now we are passing X-ray from front face and getting a bool matrix1 of m*p the elements are set if there is a black spot.(as...
  • Ans. 

    Yes, it is possible to get the accurate result from the given data.

    • The coordinates (i,j,k) where metallic balls are present can be determined by finding the set elements in both matrix1 and matrix2.

    • Additional data is not required as the given data is sufficient to determine the coordinates.

    • The coordinates can be obtained by iterating through the elements of matrix1 and matrix2 and checking for set elements.

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Output questions
Tips: focus on basics
Duration: 30 minutes
Total Questions: 15

Round: Test
Experience: Two coding problems in one hour,on Cocobues.com

1. Given two arrays of numbers. The numbers are from 0-9 you have two maximize the first array by using the elements from the second array.
the elements can be used only once.
e.g. arr1[]={5,2,3,6,7};
arr2[]={9,2,8,4,5};
You should output the modified arr1 as {9,8,5,6,7}

2.Given a matrix of characters and a word.
you have to count the number of occurences of that word in that matrix. you can move to any of the eight valid directions from current position.
e.g. word="HELLO";
matrix[][5]={ {'H','E','L','L','O'},
{'E','H','E','A','B'},
{'L','L','O','C','D'}};
output should be : 5

Tips: DO AS MUCH AS PRACTICE
Duration: 60 minutes
Total Questions: 2

Round: Test
Experience: One Coding question was given to all the students ,You have to code and explain it.
You are given an string as input which represents a path. You have to normalize that path inplace(NO EXTRA SPACE).
e.g.
input : "\a\b\c\..\..\file.txt"
output: "\a\file.txt"
Hint: Double dot(..) means you have to skip the previous parent.
It was on paper.
Duration: 40 minutes
Total Questions: 1

Round: Technical Interview
Experience: The interviewer was very nice that was an amazing experience.
Tips: Be confident and relaxed.

Round: HR Interview
Experience: Again the interviewer was very nice. Firstly he asked me what i have done in technical till that time.
After the interview was over he looks impressed.
Tips: Don't see what others are doing . Take your time and try to short out the correct solution.

General Tips: Do coding as much as you can
Skills: Algorithm, Coding Skills And Knowledge On Data Structures
Duration: 2
College Name: NIT Bhopal
Motivation: It comes to our institute, and the name Microsoft is sufficient for motivation.
Funny Moments: The journey to Microsoft IDC Hydrabad was very beautiful.

Skills evaluated in this interview

Interview Questionnaire 

2 Questions

  • Q1. Write the backend server code for a tic tac toe game
  • Ans. 

    Backend server code for a tic tac toe game

    • Create a RESTful API using a framework like Express.js

    • Implement game logic to check for winning conditions

    • Use a database to store game state and user information

    • Handle user authentication and authorization

    • Implement real-time updates using WebSockets

  • Answered by AI
  • Q2. Write a program to store a tree on a file. Also write code to reconstruct the tree from that file. Think of efficient techniques
  • Ans. 

    Program to store and reconstruct a tree from a file with efficient techniques.

    • Use a recursive approach to traverse the tree and write each node to the file

    • Include information about the node's parent and children in the file

    • Use a unique identifier for each node to reconstruct the tree from the file

    • Use a data structure like a hash table to store the nodes and their identifiers for efficient reconstruction

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: All types of C/C++ Aptitude and I/O questions were asked.
Was not a very easy round.
Tips: Prepare from -----/ and -----/
I had done everything in these 2 links.
Other than that, you can prepare from "Test your C Skills" by Yeshwant Kanetkar. PDF available online.
Duration: 30 minutes
Total Questions: 40-50

Round: Test
Experience: Two coding questions were asked. It was hosted on CoCubes website.
Questions were pretty basic.
First one was ad-hoc, requiring to count the number of set bits of a number.
Second one was the standard, minimum cost path DP problem.
Tips: Prepare from geeksforgeeks, careercup and ambitionbox.
If you know competitive programming, you should not have much of a problem.
Duration: 90 minutes
Total Questions: 2

Round: Test
Experience: Had to write code on paper. 2 questions.
First one was to rotate a matrix by 90 degrees. Pretty standard question.
Second one was to remove all negative elements in an array to the right end. Do it without extra memory.
Tips: Apart from correctness of solution, they check for code quality. Code written must be clean, indented and with properly named variables and functions.
Keep communicating your ideas to the people who will be supervising the test. They will understand your thought process that way.
Duration: 60 minutes
Total Questions: 2

Round: Technical Interview
Experience: Wrote the class in JAVA. Explained the methods, and optimized them. Variables were named properly.
Also generalized the class for an nxn matrix tic-tac-toe game.
Interviewer was very friendly. Wrote the code on paper.
Tips: Prepare on class design beforehand. They are quite likely to ask you questions on OOP.
Write clean code.

Round: Technical Interview
Experience: Just had to write the functions. Wrote code in C++.
The interviewer tested me on edge cases. Asked me to prepare test cases.
Tips: Make sure your code is ready to tackle those dirty edge cases.
Knowing standard library functions is beneficial. Make sure you learn some important ones. They can come in handy.
Write clean code. You can choose any language you are comfortable in.

General Tips: Stay calm. Prepare well.
Focus on the data structures that Microsoft usually asks about.
Skill Tips: A good internship helps in the process. I had interned at Google, so I got selected relatively easily as compared to other candidates. Make sure your resume is as impressive as you can make it.
Stay calm in the rounds. That way you can think better.
Communicate with the company officials. They will know you and your thought process that way.
Don't stay quiet in the interview rounds. If you have doubts, ask them. I had made this mistake when they came for internships and did not get selected because I didn't clear my doubts. The interview should be ideally like a discussion, where you present your thoughts and ideas, clear your doubts, and come up with a solution.
Skills: Resume, Communication, Analytical Skills, Algorithmic Approach To Problem Solving, Coding Skills And Knowledge On Data Structures
College Name: NIT Surathkal
Motivation: It is one of the biggest tech giants in the world. I definitely wanted to be a part of it.
Funny Moments: Since I had only 2 interviews, while others had 5, I came out so early that they thought I was rejected.
They later discovered, they were wrong.

Skills evaluated in this interview

Interview Preparation Tips

Round: Technical Interview
Experience: Technical Interview involved two questions, was asked to write code for the given tasks, which the interviewer would then "execute" manually to check it.
Was asked to go in detail on how the computer handles the program at a low level (like displaying the stack state after each call to a recursive function). Apart from that, I was questioned on some C fundamentals, namely memory allocation and segmentation faults.

Skills:
College Name: NIT Surathkal

I applied via Campus Placement

Interview Questionnaire 

2 Questions

  • Q1. Given a string of unknown length, what is a good approach to find n-k th element from last
  • Ans. 

    To find n-k th element from last in a string of unknown length

    • Traverse the string to find its length

    • Calculate the position of n-k th element from last

    • Traverse the string again to find the element at calculated position

  • Answered by AI
  • Q2. Given an array of strings, count the number of unique occurrences
  • Ans. 

    Count the number of unique occurrences in an array of strings.

    • Create a hash table to store the count of each string occurrence.

    • Iterate through the array and update the count in the hash table.

    • Count the number of unique occurrences by counting the number of keys in the hash table.

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: They checked my CGPA and my projects worked on. They also looked at previous internship I have done
Tips: Focus on CGPA and projects done. Also mention internship experience.

Round: Test
Experience: Easier questions and good amount of time to think.
Tips: Careful with IDE.
Duration: 60min minutes
Total Questions: 2

Round: Group Discussion
Experience: Enough time to think,solve. Questions were easy and only tested basic understanding of ds and algos.
Tips: Think well. They do not expect complete optimal solution. Discuss your ideas with members there

Round: Technical Interview
Tips: They do not expect optimal solution. they want to know thought process

General Tips: Be thorough in course work being done at present.
Revise the projects you have done in your semester
Skills: Data Structures, Algorithms, Probability theory, Basics of Machine Learning
Duration: 2 months
College Name: IIT Madras
Motivation: Microsoft !

Skills evaluated in this interview

I applied via Campus Placement

Interview Preparation Tips

Round: Test
Experience: objective test basically consists of programs written in diff languages like c,java and we need to give output of such programs.
programming section consisted of 2 questions which dealt with data structures,it was pretty much simple to code them.
Tips: command on data structures and algorithms is helpful.
Duration: 90minutes minutes
Total Questions: 15+2

Round: Group fly
Experience: A question (again based on algorithm) was given to a group of 6-8 people.Though it is named as "group fly" it is supposed to be solved individually.
Tips: again dsa is helpful

Round: Technical Interview
Experience: A couple of questions based on algorithms are asked by the interviewers.Even if we cannot solve them fully,your approach
to the question is what actually matters.

General Tips: Be confident about what you are telling
Skills: Data structures and algorithms
Duration: 2
College Name: IIT Madras
Motivation: Reputed company
Get exposed to corporate world

I applied via Approached by Company and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. What is difference between abstract class and interface?
  • Ans. 

    Abstract class can have implementation while interface cannot. Classes can implement multiple interfaces but only one abstract class.

    • Abstract class can have constructors while interface cannot.

    • Abstract class can have non-abstract methods while interface cannot.

    • Interfaces are used for full abstraction while abstract classes are used for partial abstraction.

    • Example: Abstract class - Animal with method eat() and subclass ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn about java and object oriented programming programming.

Skills evaluated in this interview

3colon33 Interview FAQs

What are the top questions asked in 3colon33 Technical Support Engineer interview?

Some of the top questions asked at the 3colon33 Technical Support Engineer interview -

  1. What would you if the a problem raised from the client side and it is not able ...read more
  2. Technical questions related to Networking basics, port numbers, windows server ...read more

Tell us how to improve this page.

3colon33 Technical Support Engineer Reviews and Ratings

based on 2 reviews

2.3/5

Rating in categories

2.3

Skill development

2.3

Work-life balance

2.3

Salary

2.3

Job security

2.3

Company culture

2.3

Promotions

2.3

Work satisfaction

Explore 2 Reviews and Ratings
General Manager
4 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Technical Support Engineer
3 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Program Manager
3 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Scrum Master
3 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare 3colon33 with

Teleperformance

3.9
Compare

Amazon

4.1
Compare

iEnergizer

4.6
Compare

Deloitte

3.8
Compare
Did you find this page helpful?
Yes No
write
Share an Interview