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Teleperformance
3.9
based on 29.9k Reviews
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Teleperformance Office cab/shuttle Benefits for Technical Support Associate
Updated on 2 May, 2022
3
said
Available
0
said
Not-Available
0
said
Not sure
Out of 3 total responses
What employees say about Office cab/shuttle
Technical Support Associate in Gurgaon / Gurugram
Engineering - Hardware & Networks Department
posted on 2 May 2022
Offering type:
Free
Technical Support Associate in Gurgaon / Gurugram
Customer Success, Service & Operations Department
posted on 28 Aug 2018
Offering type:
Free
Technical Support Associate in Gurgaon / Gurugram
Customer Success, Service & Operations Department
posted on 17 Mar 2018
Offering type:
Free
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a deputy manager
5d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Technical Support Associate Reviews and Ratings
based on 59 reviews
3.2/5
Rating in categories
2.6
Skill development
2.9
Work-life balance
2.8
Salary
2.7
Job security
2.5
Company culture
2.5
Promotions
2.6
Work satisfaction
Reviews
Support from colleagues
Explore 59 Reviews and Ratings
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