Team Lead in JaipurCustomer Success, Service & Operationsposted on 24 May 2024Company and its policies are good but some upper management staff thinks of themselves as a owner of the company and treated the middle management like a slave by using office politics instead of helping them with skills development Read More

Team Leader in JaipurFinance & Accountingposted on 29 Dec 2024Skill Development / Learning Promotions / Appraisal Salary & Benefits Career Growth Read More

Team Leader in Gurgaon / GurugramCustomer Success, Service & Operationsposted on 17 Feb 2025Skill development is almost 0. Read More

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Customer Care Executive Salary

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Team Lead

Mohali

3-4 Yrs

₹ 3-4.5 LPA

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a deputy manager

Job at Risk because of AI 🚨

The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents. 🔹 AI-powered voice modulation is minimizing the need for language training. 🔹 Chatbots and virtual assistants are handling routine queries. 🔹 Automated workflows are streamlining backend operations. What’s the way forward? Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape. 💡 How do you see AI reshaping the BPO industry? Share your thoughts

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