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Engaged Employer
Teleperformance
3.9
based on 29.8k Reviews
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Technical Analyst
Gurgaon / Gurugram
Teleperformance Technical Analyst Gurgaon / Gurugram Benefits
Updated on 22 Jun, 2021
Employee reported benefits
1 benefit available at Teleperformance
Office Perks
Health & Insurance
Professional Support
Time Off
Financial Benefits
Office Perks
1 total responses
Office cab/shuttle
1 total response
Health & Insurance
no data available
Professional Support & Learning
no data available
Time Off
no data available
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no data available
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a deputy manager
1d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Technical Analyst Gurgaon / Gurugram Reviews and Ratings
based on 2 reviews
4.6/5
Rating in categories
4.6
Skill development
4.6
Work-life balance
4.6
Salary
4.6
Job security
4.6
Company culture
4.6
Promotions
4.6
Work satisfaction
Reviews
The company fosters an environment of continuous learning where you're encouraged to step out of your comfort zone and take on new challenge...
Explore 2 Reviews and Ratings
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