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Engaged Employer
Teleperformance
3.9
based on 29.9k Reviews
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Team Lead Operations
Mumbai
Teleperformance Team Lead Operations Mumbai Benefits
Updated on 26 May, 2022
Employee reported benefits
5 benefits available at Teleperformance
Office Perks
Professional Support
Health & Insurance
Time Off
Financial Benefits
Office Perks
4 total responses
Cafeteria
2 total responses
Office cab/shuttle
1 total response
Office gym
1 total response
Professional Support & Learning
2 total responses
Job/Soft skill training
2 total responses
Health & Insurance
1 total responses
Health insurance
1 total response
Time Off
no data available
Financial Benefits
no data available
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Teleperformance Team Lead Operations Mumbai Benefit Reviews by Employees
Team Lead Operations in Mumbai, MaharashtraCustomer Success, Service & Operationsposted on 24 Mar 2023Need to work on cafeteria Read More
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a deputy manager
4d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Team Lead Operations Mumbai Reviews and Ratings
based on 26 reviews
3.8/5
Rating in categories
3.7
Skill development
3.6
Work-life balance
2.6
Salary
3.4
Job security
3.3
Company culture
2.6
Promotions
3.4
Work satisfaction
Reviews
Stability
Explore 26 Reviews and Ratings
Top Teleperformance Team Lead Operations Interview Questions
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