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Engaged Employer
Teleperformance
3.9
based on 29.9k Reviews
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Team Lead Operations
Agra
Teleperformance Team Lead Operations Agra Benefits
Updated on 26 May, 2022
Employee reported benefits
2 benefits available at Teleperformance
Health & Insurance
Professional Support
Office Perks
Time Off
Financial Benefits
Health & Insurance
1 total responses
Health insurance
1 total response
Professional Support & Learning
1 total responses
Job/Soft skill training
1 total response
Office Perks
no data available
Time Off
no data available
Financial Benefits
no data available
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Teleperformance Team Lead Operations Agra Benefit Reviews by Employees
Team Leader Operations in AgraCustomer Success, Service & Operationsposted on 30 Jan 2022Company Policies and skill development Read More
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a deputy manager
4d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
Got a question about Teleperformance?
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Teleperformance Team Lead Operations Agra Reviews and Ratings
based on 19 reviews
4.5/5
Rating in categories
4.6
Skill development
4.1
Work-life balance
3.6
Salary
3.6
Job security
4.3
Company culture
4.0
Promotions
4.2
Work satisfaction
Reviews
Good
Explore 19 Reviews and Ratings
Top Teleperformance Team Lead Operations Interview Questions
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