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Teleperformance
3.9
based on 29.7k Reviews
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Senior Travel Counsellor
Gurgaon / Gurugram
Teleperformance Senior Travel Counsellor Gurgaon / Gurugram Benefits
Updated on 12 Feb, 2019
Employee reported benefits
2 benefits available at Teleperformance
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a deputy manager
14h
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Senior Travel Counsellor Gurgaon / Gurugram Reviews and Ratings
based on 31 reviews
2.5/5
Rating in categories
2.6
Skill development
3.0
Work-life balance
2.8
Salary
2.6
Job security
2.5
Company culture
2.3
Promotions
2.5
Work satisfaction
Reviews
WFH
Explore 31 Reviews and Ratings
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