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Teleperformance
3.9
based on 29.9k Reviews
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Senior Travel Counsellor
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Teleperformance Senior Travel Counsellor Benefits
Updated on 12 Feb, 2019
Employee reported benefits
2 benefits available at Teleperformance
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Health & Insurance
Professional Support
Time Off
Financial Benefits
Health & Insurance
no data available
Professional Support & Learning
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a deputy manager
5d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Senior Travel Counsellor Reviews and Ratings
based on 41 reviews
2.9/5
Rating in categories
2.7
Skill development
3.1
Work-life balance
2.8
Salary
2.7
Job security
2.4
Company culture
2.5
Promotions
2.6
Work satisfaction
Reviews
Nothing
Explore 41 Reviews and Ratings
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