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Teleperformance
3.9
based on 29.8k Reviews
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C.S.A
Kolkata
Teleperformance C.S.A Kolkata Benefits
Updated on 29 Jun, 2022
Employee reported benefits
4 benefits available at Teleperformance
Office Perks
Professional Support
Health & Insurance
Time Off
Financial Benefits
Professional Support & Learning
3 total responses
Job/Soft skill training
3 total responses
Health & Insurance
1 total responses
Health insurance
1 total response
Time Off
no data available
Financial Benefits
no data available
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a deputy manager
14h
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
Got a question about Teleperformance?
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Teleperformance C.S.A Kolkata Reviews and Ratings
based on 66 reviews
3.4/5
Rating in categories
3.2
Skill development
3.0
Work-life balance
3.2
Salary
2.8
Job security
3.2
Company culture
2.8
Promotions
2.9
Work satisfaction
Reviews
As a company it is good but office environment and management was completely 0. And also it's depends on the process as well in which process your as ...
Explore 66 Reviews and Ratings
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