WNS Senior Analyst salaries in Mumbai (Updated 2025)

Likes

You cannot judge WNS with only one process. They have numerous process and where pressure is more they pay you good and vice versa. WNS uses to organised may fun activity to have work balance which stop now. Now it only just place of work means you just go their work and get paid and then return home. Yes if there is pressure then you team leader will be very rude. There is inhuman pressure means in example a person can handle 2 chat with its customers but they force to handle 3 chat , yes 3 chat that chat process is insane and they have also set quality upon that. Handling 3 customers on chat and with thought you will not have any quality issues, if you have than will not receive incentives. Best of luck for WNS. IMPORTANT NOTE: WNS is just a company don't think company is your home and people there are you family.

Dislikes

It's not bad but just like other profit making company , thinks of only profit.

Likes

1) Good work life balance with hybrid policy 2) Helpful peers and managers 3) Relaxed company culture 4) Initial Training provided is great

Dislikes

...ry weak IT support as well 4) Weak HR, no budget for team events and activities. They ask/pressurise employees to pay for these events/activities. No team outings as well 5) Very poor appraisals (3-12%) and only max 60-70% of bonus is given. No review of performace and appraisal rating. Due to this and low growth high attrition as well 6) 3 months notice period so become difficult to switch Only join if you want to chill for 2-3 years, otherwise feels like a lala company

Likes

Salary is good that is only thing to like it. Rest of things are very poor.

Dislikes

Transport facility is very very poor. Every single day you will face issue with transport and no one listen your issue in the company. No HR interaction with employees if you have any issue to discuss with HR. You have fight your own for issues.

Likes

Good work environment and culture. Company policies are good, appraisals are fair and give good Salary hike every year.

Dislikes

Transport facility is not provide in all pune. There is very limited route available

Likes

I have worked here for 4 years... a very nice platform for freshers and for experienced people as wel... Work culture is superb, have a very good male female ratio which every bpo employee thinks of before joining... Work pressure is moderate, though depends on process to process. Cost cutting can be felt everywhere and you might curse the company but other way i should say it is like shelter to those who could not get job anywhere..almost every week 100s of people get recruited in a single location...

Dislikes

Increment is moderate, yearly growth is the only reason for attrition. Salary is not at par with market standard