WNS Service Delivery Manager salaries in India

Likes

The company is open to cost reduction factors. My colleges are from various cultural background. not much of work pressure.

Dislikes

Compensation is very bad. Growth is nil. work pressure is not too high. Managers do not value an individuals unique strength. I do not recieve any appreciation from any one.

Likes

company provide good salary hike.

Dislikes

apart from salary hike, this company does not provide a cup to drink water and I seriously mean it. I have just passed 2 weeks in this company and I feel like I am working in some local domestic company, The time you entered into this company you will feel like company only focus on cost cutting, smelly washroom with no basic hygiene no toilet roll, no fragnance spray, there is tea/coffee machine but no cups, you have to bring your own from home same goes for drinking water, you have to pay for the meal and even after paying you get cold rice and chapati, there is no professionalism in the management, Manager shout their associates in very rudely manner and even gave threat of firing employees, and management team is worst in this company here is one example my shift over at 3:30 Am and according to company policy all cab should be start moving at 4:00 AM but guess what we did not get the cab details even after 4:10 Am which should be given prior 2 hours before from logout shift timing as per their transport policy, which cause huge delay while leaving from the company. Think I can reach my home under 30 minutes but the cab itself take approximate 1 hour to leave the company location and if you guys are thinking that above all experience is limited to my process then you are in a big blunder my friend. I have a lot to written but this place is not enough to write. So Join this company at your own risk.

Likes

...rship skills and bond with colleagues.Would like to add that working hours is 7.5hours but in many process they ask for OT they do pay additional but it's very conservative

Dislikes

Work life balance need to encourage flexible working hours,provide resources for employee well being and recognise the importance of personal time also there are no sat-sun week offs no medi claim

Likes

Good friends I had meet.

Dislikes

Very very less Salary increase and transportation services is wrost. Few manager's behaviour not in good way with the team. Politics happening in the company. Partiality & favourability plays main role.

Likes

The company has good employees and work culture is mid. Policies are flexed for employees with good regards and good working habits. Job security is good if you cross probation with good regards.

Dislikes

...s. Management can be coperative but the policies are not. HR tools are not good. Overtime pay is not even considered good. You are responsible for marking your own attendance in their HR portal where 2fa will be enabled and phones are not allowed on floor so you have to sacrifice your productive hours window just to login to HR portals.