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WNS

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3.4

based on 10.7k Reviews

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Pune
Customer Success, Service & Operations

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WNS Customer Success, Service & Operations Department Salaries in Pune

based on 6.4k latest salaries
Designation Avg Annual Salary Open Jobs

Senior Associate

0 - 10 years exp. · Pune (1.8k salaries)
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₹1 L/yr - ₹7.5 L/yr

5 job openings

Senior Associate Operations

0 - 10 years exp. · Pune (509 salaries)
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₹1.5 L/yr - ₹7.5 L/yr

7 job openings

Operations Associate

0 - 4 years exp. · Pune (292 salaries)
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₹1 L/yr - ₹5 L/yr

9 job openings

Associate Lead

2 - 13 years exp. · Pune (215 salaries)
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₹3 L/yr - ₹10 L/yr

2 job openings
Starting your career? Discover WNS fresher salaries in India

Deputy Manager

6 - 18 years exp. · Pune (151 salaries)
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₹6 L/yr - ₹20 L/yr

3 job openings

Assistant Manager Operations

6 - 15 years exp. · Pune (106 salaries)
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₹4.1 L/yr - ₹10.2 L/yr

8 job openings

Group Manager

9 - 21 years exp. · Pune (95 salaries)
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₹7.4 L/yr - ₹28.2 L/yr

5 job openings

Team Lead

3 - 13 years exp. · Pune (93 salaries)
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₹2.8 L/yr - ₹9 L/yr

Senior Process Associate

2 - 9 years exp. · Pune (81 salaries)
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₹2.4 L/yr - ₹6.7 L/yr

Process Associate

0 - 5 years exp. · Pune (80 salaries)
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₹1.3 L/yr - ₹4.7 L/yr

Deputy Manager Operations

10 - 20 years exp. · Pune (71 salaries)
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₹6 L/yr - ₹15.4 L/yr

1 job opening

Team Lead Operations

4 - 10 years exp. · Pune (50 salaries)
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₹2.4 L/yr - ₹7.5 L/yr

Senior Customer Service Associate

2 - 12 years exp. · Pune (49 salaries)
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₹1.6 L/yr - ₹7 L/yr

Associate Operations Lead

4 - 10 years exp. · Pune (43 salaries)
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₹2.7 L/yr - ₹9.5 L/yr

4 job openings

Senior Analyst

2 - 11 years exp. · Pune (41 salaries)
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₹2.7 L/yr - ₹11.1 L/yr

4 job openings

Customer Care Executive

1 - 6 years exp. · Pune (40 salaries)
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₹1.1 L/yr - ₹4.8 L/yr

1 job opening

Customer Service Associate

1 - 7 years exp. · Pune (40 salaries)
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₹1.1 L/yr - ₹5 L/yr

Customer Service Executive

0 - 6 years exp. · Pune (39 salaries)
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₹1.1 L/yr - ₹5 L/yr

Back Office Executive

0 - 7 years exp. · Pune (38 salaries)
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₹0.9 L/yr - ₹4.7 L/yr

Senior Customer Service Executive

2 - 12 years exp. · Pune (37 salaries)
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₹2 L/yr - ₹5.2 L/yr

Last Updated: 26 Jan, 2025

What people are saying about WNS

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a compliance analyst
2w
Need Insights on WNS global services - Culture, WFH, and Work Environment
Hi all, I've recently been offered a position at WNS (Bengaluru) and would appreciate any insights on the company's culture, work environment, WFH flexibility, and work-life balance. Your feedback will help me make a well-informed decision.
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Salary related reviews for WNS

3.0

Rated by 1.1k employees for salary & benefits

Senior Administrator in Pune

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 22 Nov 2024
1.0
 for  Salary and Benefits

Likes

Bad organization

Dislikes

No job security salary issue every month mention night shift allonces but not provide in offer later mention package and provide different amount our all batch have same issue and suddenly hr email sent and mention in e-mail that you are on reemplyeemet development and you have 60 days you can search new job bad organization don't join bad office ac any time feeling hot on floor pathetic management

read more
  • Salary - Bad
    +6 more

Associate in Pune

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 03 Oct 2024
1.0
 for  Salary and Benefits

Likes

I like work culture of wns. And new things they offer to learn

  • Skill development - Excellent
    +5 more

Dislikes

I don't like salary structure. Even hr doesn't explained about how salary structure is and they are not providing night shift allowance and cuts the salary even didn't mentioned in the salary sleep where they are cutting the salary.

read more
  • Salary - Bad

Subject Matter Expert(Sme) in Pune

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 27 Sep 2024
2.0
 for  Salary and Benefits

Likes

Workplace id good. Most important is Job security which is there. Management now become very horrible. But the culture and enworment is good

read more
  • Job security - Excellent
    +2 more

Dislikes

It's depend for which clienr you are working with. Most of the processes are good but some of them are horrible and on top of that salary structure of the company is way behind than the others. I think now even domestic sectors are also giving good returns to the employee. Patharic Incentive and night shift allowance structure is. It's good not to talk about Health insurance. The amount of cover they provide I think facility people might be getting more Insurance cover..😃😃😃

read more
  • Salary - Poor

Senior Associate in Pune

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 17 Jul 2024
1.0
 for  Salary and Benefits

Likes

If you are a fresher you can start your career with it. There is no growth in terms of salary and promotion. The work culture is good but if you want good growth you need to switch the company.

read more
  • Job security - Good
    +1 more

Dislikes

Very less salary

  • Salary - Bad
    +2 more

Operations Associate in Pune

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 04 Dec 2023
3.0
 for  Salary and Benefits

Likes

Overall company culture is good but some points are not good but I think when you get best salary then this companies best for you. Work culture is very nice.

read more
  • Job security - Excellent
    +3 more

Dislikes

I dislike about it is not hiking the salary as per company policy. Facility available that's why I am it's also good.

read more
see more salary related reviews

WNS interview questions by designations

Senior Associate (134)Associate (64)Operations Associate (39)Associate Lead (39)
View all 893 interview experiences

Know more about WNS Pune

More about working at WNS

WNS Salary FAQs

How much does WNS pay per year?
The average WNS salary ranges from approximately ₹0.8 Lakh to ₹1.3 Lakh per year for a Tcsa and ₹85 Lakhs to ₹1.2 Crore per year for a Vice President Corporate. Salary estimates are based on 6.4k WNS salaries received from various employees of WNS. WNS employees rate the overall salary and benefits package 3.0/5 stars.
What is the highest salary in WNS?
The highest-paying job at WNS is a Vice President Corporate with a salary of ₹85 Lakhs to ₹1.2 Crore per year. The top 10% of employees earn more than ₹12.22 lakhs per year. The top 1% earn more than a whopping ₹36.37 lakhs per year.
What is the minimum salary in WNS?
Minimum salary at WNS depends on the role you are applying for. For Operations Associate the minimum salary is ₹0.7 Lakh to ₹5 Lakhs per year, and for Associate the minimum salary is ₹1 Lakh to ₹7 Lakhs per year and so on.
What is the salary package for freshers in WNS?
The average salary at WNS for freshers varies from ₹0.8 Lakh to ₹1.3 Lakh per year for Tcsa and ₹9 Lakhs to ₹18.4 Lakhs per year for Assistant Manager.
What is the notice period at WNS in Customer Success, Service & Operations Department in Pune?
According to AmbitionBox, 58% of the WNS employees in Customer Success, Service & Operations Department in Pune reported a notice period of 2 Months, 25% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 3.1k responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at WNS , Pune is INRunlock blur . Salary estimates are based on 6.4k WNS latest salaries received from various employees of WNS.

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