WNS Lead Operator salaries in Mumbai (Updated 2025)

Likes

Nothing much to like, work culture is not good. Cost cutting in insurance domain is too much!!

Dislikes

Policies, local IT, admin and other services on which employee is dependent on performing their duties are terrible.

Likes

Flexible timing, work from home, knowledge building, good opportunity for learning, good training, job security

Dislikes

...t good for existing employees. Notice Period is 2 months which is very long. Variables pay is not good. They take it back if he employee is leaving the organization

Likes

Good work life balance You get lot of free time in office to study and prepare for interview

Dislikes

...Camera phone not allowed after working from home for 2.5 year Parking problems Slow promotions and single digit salary hikes Quality of work is not good Micro management 1.5 years bond There is bond for atleast 6 months for any special training and onsite deployment People in BPO process don't know how to behave, they just speak abusive language publicly

Likes

The management is good and overall the work culture is excellent that what we need is one goal that is ONE WNS. Leaders also working together like everyone is equal. Very supportive leaders and helping.

Dislikes

Just need to work on variable pay that you are deducting then have to give full after year completion because that is our part of salary.