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Last Updated:
17 Aug 2024
Chat Process salary at WNS ranges between ₹1.9
Lakh
to ₹2.5
Lakhs
per year for employees with less than 1 year of experience. Salary
estimates are based on
1 latest salaries received
from various employees of WNS.
Top skills at WNS for Chat Process
Customer Service
chat
chat support
Communication Skills
customer support
International Voice Process
blended process
Verbal Communication
Non Voice Process
email
Email Support
international bpo
international process
non voice
inbound
Salary related reviews for WNS
Senior Associate in
Gurgaon / Gurugram
Full Time
·
Customer Success, Service & Operations Department
1.0
• posted on 07 Dec 2024
1.0
for Salary and Benefits
Likes
Worst
Dislikes
Worst environment of company, management, salary not good for deserving employees, favouritism in promotion, toxic environment, work pressure, no proper training material to deliver new joiners.
No job security salary issue every month mention night shift allonces but not provide in offer later mention package and provide different amount our all batch have same issue and suddenly hr email sent and mention in e-mail that you are on reemplyeemet development and you have 60 days you can search new job bad organization don't join bad office ac any time feeling hot on floor pathetic management
... Growth is done only whn IJP comes that too if we move to other team if not our Destination remain same
* Having no hike in salary
* Having no any gifts/Vouchers or Sweet box to the Employees for Dasara or Deepavali Festival
Job security
Work life balance
Relaxed work environment
Dislikes
Increment are low and there are delays in pay out.
Growth is slow
Completely client operated metrics
Management needs more learning and skills as lower staff take advantage of manager not being learned.
Plz do not join this company, very pathetic management, starting from HR team to every other department they are not supportive at all,
During the salary discussion the HR will downgrade your salary and if you protest they taunt you.
If you join certain team, the VP are really horrible, you need to work 9 hours plus additional 6 hours because VP asked the Team to work,
There are hardly few projects which has managers who support you and help you, most of the other departments are all the same, internal politics, no work life balance, no hike, no appraisal, review discussion are a joke here.