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WHSmith

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4.3

based on 75 Reviews

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Designation
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New Delhi
Customer Success, Service & Operations

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WHSmith Customer Success, Service & Operations Department Salaries in New Delhi

based on 14 latest salaries
Designation Avg Annual Salary Open Jobs

Team Lead

5 - 6 years exp. · New Delhi (3 salaries)
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₹2.5 L/yr - ₹2.6 L/yr

Sales Executive

2 years exp. · New Delhi (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.5 L/yr

Desktop Support Engineer

3 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Senior CSA

4 years exp. · New Delhi (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.4 L/yr

C.S.A

2 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.6 L/yr

Information Technology Support Engineer

3 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Retail Manager

4 years exp. · New Delhi (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Customer Care Associate and Cashier

4 years exp. · New Delhi (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.5 L/yr

Retail Store Manager

9 years exp. · New Delhi (AmbitionBox Estimate)
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₹3.3 L/yr - ₹5.3 L/yr

Senior Customer Service Associate

4 years exp. · New Delhi (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

Brand Ambassador

8 years exp. · New Delhi (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Area Manager

16 years exp. · New Delhi (AmbitionBox Estimate)
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₹7.9 L/yr - ₹10.1 L/yr

Last Updated: 18 Jan, 2025

Top trending discussions

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Salary Discussions, Hike & Promotions
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fathersahaab
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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for WHSmith

3.8

Rated by 4 employees for salary & benefits

Customer Service Associate in New Delhi

Sales & Business Development Department

4.0
  •  posted on 01 Nov 2018
4.0
 for  Salary and Benefits

Likes

Salary Is credit in account at time,and our team was good and help each ether, H.R and Senior department also good...

read more
  • Salary - Good
    +5 more

Dislikes

Some people jealous to other person and do the complain from 0senior on the Small mistake.

Operations Manager in New Delhi

Full Time

 · 

Sales & Business Development Department

5.0
  •  posted on 17 Dec 2024
5.0
 for  Salary and Benefits

Likes

I have received more positive feedback and recognition here than anywhere else in my life. My personal confidence level has gone up considerably. I love it here!

read more
  • Salary - Excellent
    +5 more

Dislikes

I work in whsmith last 10 years but I haven't any negative feedback back because company give me Lot of experience but one thing is there is no job secure in last 1 year..

read more

Whsmith Shop At Amity University in Noida

Full Time

 · 

Other Department

1.0
  •  posted on 31 Aug 2024
1.0
 for  Salary and Benefits

Likes

Calaster manager (Mr govinda bhadana) & senior csa behaviour not god ye dono mil k girls staff ko harrasment krte h or torcher mentally disturb krte h taki female staff apne aap resign likh de personal torcher krte h

read more

Dislikes

👎👎

  • Salary - Bad
    +6 more

Customer Service Agent in New Delhi

Administration & Facilities Department

4.0
  •  posted on 05 Jan 2020
4.0
 for  Salary and Benefits

Likes

Who wants to start their career in the retail industry, it's a best place for fresher. You get a better experience of management, teamwork, expensive, services and many more.

read more
  • Salary - Good
    +4 more

Dislikes

Sometimes, I have to word 12-13 hours straight in a day and with a rotational shift, it quite difficult to manage your daily routine. Also, there is no on-job training for fresher.

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Team Lead Operations

Merchandising, Retail & eCommerce Department

4.0
  •  posted on 16 Mar 2018
3.0
 for  Salary and Benefits

Likes

I worked here 6 yrs all were goood when it was startd but aftr 2 015 whn new HR dprtmnt and new staff came then company repo n status was vry poor. I learned many things from here . Due to some reason i resigned from here and most important thing some seniors are reslnsbl fr dis. Nywys i knw its a frmlty frm ur side No meaning for dis feedback mail. Thanks

read more
  • Skill development - Good

Dislikes

Partiality n HR department are fake n moneyminded

  • Job security - Poor
    +1 more
see more salary related reviews

WHSmith interview questions by designations

Customer Service Associate (2)Customer Support Associate (1)
View all 3 interview experiences

Know more about WHSmith New Delhi

More about working at WHSmith

WHSmith Salary FAQs

How much does WHSmith pay per year?
The average WHSmith salary ranges from approximately ₹1.1 Lakh to ₹3.2 Lakhs per year for a Customer Service Associate and ₹2.9 Lakhs to ₹8.5 Lakhs per year for a Assistant Manager. Salary estimates are based on 14 WHSmith salaries received from various employees of WHSmith. WHSmith employees rate the overall salary and benefits package 3.8/5 stars.
What is the highest salary in WHSmith?
The highest-paying job at WHSmith is a Assistant Manager with a salary of ₹2.9 Lakhs to ₹8.5 Lakhs per year. The top 10% of employees earn more than ₹11.50 lakhs per year. The top 1% earn more than a whopping ₹40 lakhs per year.
What is the minimum salary in WHSmith?
Minimum salary at WHSmith depends on the role you are applying for. For Customer Service Associate the minimum salary is ₹1.1 Lakh to ₹3.2 Lakhs per year, and for C.S.A the minimum salary is ₹1.3 Lakh to ₹3 Lakhs per year and so on.
What is the notice period at WHSmith in Customer Success, Service & Operations Department in New Delhi?
According to AmbitionBox, 55% of the WHSmith employees in Customer Success, Service & Operations Department in New Delhi reported a notice period of 15 days or less, 36% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 11 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at WHSmith , New Delhi is INRunlock blur . Salary estimates are based on 14 WHSmith latest salaries received from various employees of WHSmith.

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