WHSmith New Delhi Reviews by 20+ Employees | Rated 4.8/5

What employees say about WHSmith?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

50% employees reported

Flexible timing

56% employees reported

No travel

50% employees reported

View more detailed insights

Gender based rating

3.0

Rated by Women

1 reviews

4.9

Rated by Men

26 reviews

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28 reviews found

Sort by: Popular

Operations Manager in New Delhi

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 17 Dec 2024

Likes

I have received more positive feedback and recognition here than anywhere else in my life. My personal confidence level has gone up considerably. I love it here!

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

I work in whsmith last 10 years but I haven't any negative feedback back because company give me Lot of experience but one thing is there is no job secure in last 1 year..

Accounts & Finance Manager in New Delhi

Full Time

Accounting & Taxation Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Nov 2024

Likes

Work culture and management support

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Associate and Cashier in New Delhi

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

1.0

Job security

4.0

Promotions

5.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 08 Aug 2024

Likes

Yes

Salary - Good
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Work-life balance - Good

Dislikes

Company kabhi bhi kisi ko bhi nikal deti h

Job security - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Team Lead in New Delhi

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Feb 2025

Likes

It is good for learner and experience both of because here different stages you get different opportunities build yourself. I learn lot of things for this company.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Customer Service Representative in New Delhi

Full Time

CSR & Sustainability Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 17 Oct 2023

Likes

i am very happy to work this organization last 9 years an i am lots of experience learn on this company

Salary - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

No staff discount, No incentive etc.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Team Member in New Delhi

Full Time

Operations, Maintenance & Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 03 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Know more about WHSmith New Delhi

Stock Auditor in New Delhi

Full Time

Accounting & Taxation Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 06 Oct 2023

Likes

Work culture and support of senior

Skill development - Good
Job security - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

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Senior Customer Service Associate in New Delhi

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

5.0

Skill development

3.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 29 May 2023

Likes

Stores are good and policy also

Skill development - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Management not good

Salary - Poor
Promotions - Poor
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

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Sales Team Leader in New Delhi

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Mar 2024

Likes

working environment, Company Culture.

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work Pressure.

CSA Cum Admin in New Delhi

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Apr 2022

Likes

Company is too good

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Loss Prevention Senior Executive in New Delhi

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 May 2022

Likes

The best company in my career.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Service Associate in New Delhi

BD / Pre Sales Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 11 Feb 2021

Likes

They support by money

Job security - Good
Work satisfaction - Good

Dislikes

Late promotion

Salary - Poor
Skill development - Poor
Promotions - Poor
Work-life balance - Poor

Work Details

3 year

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

CSA CUM ADMIN in New Delhi

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 19 Aug 2019

Likes

Career growth

Work-life balance - Good

Dislikes

Nothing

Customer Service Associate in New Delhi

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 01 Nov 2018

Likes

Salary Is credit in account at time,and our team was good and help each ether, H.R and Senior department also good...

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Some people jealous to other person and do the complain from 0senior on the Small mistake.

Work Details

I'm working two place indelok ,and keshavpuram metro station with wh.Smith store.my experience is good with wh Smith.

Work days: Rotational Shift

Work related travel: This job involves Travel Within City.

Customer Service Agent in New Delhi

Administration Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 05 Jan 2020

Likes

Who wants to start their career in the retail industry, it's a best place for fresher. You get a better experience of management, teamwork, expensive, services and many more.

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Sometimes, I have to word 12-13 hours straight in a day and with a rotational shift, it quite difficult to manage your daily routine. Also, there is no on-job training for fresher.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Retail Store Incharge in New Delhi

Store Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 11 Mar 2019

Likes

Yes I Always Try To Work With Wh Smith

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Work Details

I Am Responsible For Store Operation

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

This Is Best For Job

Assistant Manager- HR in New Delhi

HR Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Mar 2018

Likes

training, flexible hour, culture, employees are like family

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

politics

Work Details

HR operations

Work days: Monday to Friday (Flexible Timings)

Team Lead in New Delhi

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 25 Jan 2018

Likes

Job skill motivate Can handle any things in life

Skill development - Excellent
Promotions - Excellent
Company culture - Excellent

Dislikes

About salary

Work Details

Customer service billing..

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Assistant Store Manager in New Delhi

Retail Store Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 May 2018

Likes

Nothing is there for written

Dislikes

If you are agree with seniors for wrong things then you will servive there other wise you will torture and will have to give design.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Retail Store Incharge in New Delhi

Retail Operation Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Sep 2017

Likes

The Brand have Good Image & Product Range also Very Good.

Dislikes

The Brand has good image in Abroad.But,In India the Brand Mgmt. is 3rd Class & Narrow Minded People operating the Brand under the Company of TNSI Retail Pvt. Ltd.I will not suggest to anybody to Join W.H.Smith in India.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Very Bad Experience.

Work days: Rotational Shift (Strict Timings)

Top trending discussions

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Career Advice

2w (edited)

a team lead

I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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WHSmith Reviews by Locations

WHSmith New Delhi Reviews by Designations

WHSmith Team Lead New Delhi Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 28 WHSmith reviews submitted by WHSmith employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if WHSmith is the right company for you. 50% of employees reported the worki...Read more

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WHSmith New Delhi Reviews

Customer Service Associate 15 salaries	₹1.1 L/yr - ₹3.2 L/yr
Store Manager 7 salaries	₹2.6 L/yr - ₹5 L/yr
Retail Store Manager 6 salaries	₹2.5 L/yr - ₹5.4 L/yr
Team Lead 5 salaries	₹2.4 L/yr - ₹3 L/yr
Head Cashier 5 salaries	₹2.1 L/yr - ₹3.4 L/yr

WHSmith New Delhi Reviews

What employees say about WHSmith?

Workplace insights

Rotational Shift

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

28 reviews found

Top WHSmith Interview Questions

Know more about WHSmith New Delhi

Tell us how to improve this page.

WHSmith Reviews by Locations

WHSmith New Delhi Reviews by Designations