Whitehat jr Technical Support Agent salaries in India

Likes

One of the best company who pay their employees good

Dislikes

Management is a concern. Dumb people who don’t know anything are at high level. Plz reduce the upper management cost, Agent level people works very well and hard. please do necessary lays off in directors and VP level they are the biggest cost to the company. They are liability to the company Why do a company need a Director and VP for every process a senior manager can handle 100 in other companies

Likes

people and team mates were good . salary was on time

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from manager to director all are very unprofessional they told something during joining and told something after joining . sack ratio is very high . job satisfaction & job retention both are very low

Likes

They give decently competitive pay and there is a chance for growth if you work day and night

Dislikes

The work culture is pathetic. There is no work-life balance. Everybody is just trying to push their own agenda and KPIs. HR is non-existent.

Likes

Compensation is good, however, they deduct a lot from incentives as well.

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Work-life balance, Even though the company is very diverse then to some people are not helpful. Especially few HR personnel with whom I have interacted. Job is very frustrating. Also, they hired many people as Technical Support, Relationship Manager,etc and then started asking many people to work as customer support.

Likes

The work-life balance is okayish if you are working in the technical side team. Overall support and sales work have no life balance it is terrible to work

Dislikes

No job security Salary has been delayed No assurance of getting salaries Higher management is terrible at updating you on job security and salaries No PF amount deposited