Vodafone Idea Customer Success, Service & Operations Department Salaries in New Delhi

Likes

That was Idea Cellular Limited which i joined in 2015 and the incentive structure was very good with the salary in it. The support of the boss was there, apart from this, the support of the beck end team and trainers was very good.

Dislikes

After the merger of vodafone and idea, things were not the same as they used to be in idea

Likes

They give on time salary and give good perks.

Dislikes

Ops Managers are not supportive. They pass their frustuation on TLs and same TL pass thir frustuation on executive. Even HR is also involved with Ops manager. They never behave like neutral decision.

Likes

salary is good

Dislikes

The team I work is for Ireland chat process which is pathetic. team leaders are not at all understanding and there is no work life balance. No professionalism at all. Worst environament I've ever seen. Never ever come for ireland chat process.

Likes

Salary on time, Flexible lunch hours

Dislikes

Have to work even after 6 pm and ON SUNDAYS AS WELL, no upskilling, no promotion, no salary raise, divide and rule, toxic corporate culture, hard work going unnoticed, only flattery promoted

Likes

_VOIS work life balance is excilent. Diferent policies : Paternity/ Maternity leave policy, Graduate policy, policy for child education, flexi leave Facility such as WFM, internet benifits, providing number(Sim) and paying the monthly bill, cab Facility..

Dislikes

TL and Managers are not cooperative than life becomes hel. They will creat atmosphere that will directly or indirect impect/hit on month salary and finally upraisal so no benifits nothing. Experiencing this I feel its not recommended as good working culture.. and not satisfied. This happen from last couple of months and so many people started changing there jobs.